Be ware of late bookings (Thomson Holidays)

Member Name: ukpenguin

Product:	Thomson Holidays
Date:	29/08/00 (160 review reads)
Rating:

Advantages: I'll check in future

Disadvantages: A big misunderstanding

Just a caustionary tale here.

We booked a late with what we thought where facilities, infact I double checked this with the agent I booked with. My partner and I plus many other guests arrived to find no private facilities in the hotel. Looking further into the problem it all turned out to be a problem with the computer system. The data transfered included the line "facilities:" the guests and the travel agent took this as meaning there where facilities but infact the lack of yes after the colon meant that there wasn't. Please check with Thomson if you book a late so that this doesnt happen to you.

Summary: