Travel Agents & Tour Operators in general

Express Review on Travel Agents & Tour Operators in general
by steve fyffe - written on 03/09/09
Rating:

AVOID at all costs - booking anything with Sun4udirect. Why? We only got our tickets to fly the day before we flew out and that was down to us trying to contact them on several occasions including the entire day before we travelled. Then we were taken to the wrong resort but as we were allocation on arrival, we didn't find this out until the day before we flew back. We got stuck in a resort, with few English speaking staff and no holiday rep! When we tried to get through to Sun4u to complain their supposedly 24 hr hotline we couldn't get through, and as they didn't receive our complaint when we were there they're satisfied they've done everything they could. AVOID AT ALL COSTS!

Express Review on Travel Agents & Tour Operators in general
by hazel - written on 26/08/09
Rating:

hello i am the most easy going person in the world but would like to warn others before booking with this travel agent.holiday city superstore.com,i booked a holiday with them and myself,husband and two small kids came down with severe food poisoning,which ruined our holiday.we also got charged an extra 100 pound for a room upgrade because we were told when i booked the holiday that a family room consists of a double and two single beds,on arrival at the hotel they gave us a room with just two single beds.i wrote to the holiday company and they are blaming everyone but themselves.the staff are very rude and off hand too.sierra hotel,sharm el sheik egypt

Travel Agents & Tour Operators in general: MAJESTIC COACHES OF TEIGNMOUTH (152 words)
by Barry Hyett - written on 05/07/09
Rating:

I recently had a coach holiday to Ireland with MAJESTIC HOLIDAYS of Teignmouth cancelled a month before we were due to go. This was to be a 20th anniversary celebration with 2 friends. We were unable to find a similar holiday replacement. This is the THIRD time in a row that this company has cancelled paid & booked holidays shortly before due departure. First one was Paris and the second Lake Garda. They said there were insufficient numbers, but every other company I tried were fully booked! This is one coach company that I will never entertain booking with again and I would warn others of their policy to cancel at the last minute. They are the pits! They hold on to ...  Read the complete review

CT Travel - Overall unimpressed (163 words)
by - written on 25/02/09 (Useful, 80 readings)
Rating:

CT Travel, Tunbridge Wells, Kent, UK I dealt with CT Travel a while back for a speciality tour on behalf of 300 people and found them to be overall poor on customer service and operationally. Whilst they were exceptionally good at sending out invoices and collecting money, when it came to delivering the service, things were quite different. I received numerous complaints from passengers about unanswered e-mails on what was a premium price tour. When some passengers attempted to complain online, the company blocked from the company's e-mail forum. The tour price was hiked without explanation. Generally poor service considering that this was a ...  Read the complete review

Travel Agents & Tour Operators in general: Hayes and Jarvis (1028 words)
by Hayes and jarvis - written on 08/12/08
Rating:

Email I sent to Hayes and Jarvis for ruining my honeymoon - To whom it may concern, I would like to make a complaint with regards to my booking with you for my honeymoon. This was booked via Firstchoice. -------------------------------------------------------------------------------- Firstly, four out five of the flight numbers and times were incorrect on our Itinerary from you, Hayes and Jarvis. Only the last flight from JFK to Heathrow on 3rd December was correct, flight American Airlines AA132. The whole experience with regards to our flights and times was an absolute joke in a nutshell, and its just not what ...  Read the complete review