Very efficient, helpful with choices and cost effective. (travelbag.co.uk)

Member Name: lionsfanextra

Product:	travelbag.co.uk
Date:	27/08/09 (32 review reads)
Rating:

Advantages: Specialists on hand to help with specific questions

Disadvantages: I cant aford to travel with them more often

We booked our flights to South Africa and Flights and accommodation in Zambia with a South African specialist at Travelbag. The person that booked our trip also booked us brilliant seats on all of the BA flights. Our accommodation package for 4 Nights at Victoria Falls was perfect for us, as we were in Soth Africa to watch the British and Irish Lions play Rugby - which we knew would be exhausting!, so we wanted somewhere where we could relax but also walking distance from the falls.

At all times the person booking the holiday asked questions to find out what was important to us and we knew what we wanted from our holiday. We were offered choices of airlines and the benefits discussed of type and class of ticket and prices available. The cheapest is not always the best option on long haul flights.

I am surprised that some people have had poor experiences because this was not the first time we booked with them and had excellent service. We were sent our itinerary via e-mail at each payment stage so we knew exactly what we had paid for - even the times of the excursions that were included in the Zambian package was detailed in the information.

I would recommed them to anyone who wants a specialist package. Very efficient, helpful with choices and cost effective.

Summary: Good quality travel agent when you want a special trip, for the best price.