Nothing Too Much Trouble for Travelbag (travelbag.co.uk)

Member Name: Nibelung

Product:	travelbag.co.uk
Date:	31/01/01 (323 review reads)
Rating:

Advantages: Good face-to-face service

Disadvantages: Limited branches

My wife and I had been planning to go to Australia for some time, always being put off by two things. The cost of going for any decent length of time (e.g. a month) and the unlikelihood of my being able to get four weeks off work at one time.

Then two things happened – I took early retirement, which gets over the length of holiday problem. My wife is a teacher, so she has some quite wide “windows of opportunity” to work with, although not as wide as outsiders would have you believe.

Then we realised that a 10-year endowment policy was about to mature, which took care of the money side.

So with an approximate itinerary in hand, off we set to Travelbag’s Piccadilly office, where we were appointed to one of their Far East/Australasia experts.

Having our own rough plans obviously helped, but the degree of interest and background knowledge coming from our expert was excellent.

We have come away in high spirits, with a detailed itinerary that leaves us plenty of time to do our own thing, like visit friends whilst packing in all we wanted to see on our first trip – I am particularly pleased to be going on the “Ghan” 1st class train ride from Melbourne to Alice Springs, from where we will travel on to Ayer’s Rock, and then Cairns.

Maybe we just got lucky that everything we wanted was available, but I get a reassuring feeling about Travelbag, especially after reading one or two other opinions on them.

We have since had to make a couple of minor adjustments, which have been dealt with promptly, and backed up in writing by first post.

Summary: