by volturi77 - written on 02/06/11
Rating:
We took out annual travel insurance and i was amazed what it covered. It covered the Ash cloud even though we recently had the eruption, they also covered us for my partners Apergers Syndrome and My asthma which many travel insurers would not touch and if they did cost around £300-£350, covered legal expenses and also some sport ... Read the complete review
by Kate Woodhouse - written on 18/01/11
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Our BA flight from Heathrow was cancelled on 19th Dec. 2010 and we followed website advice on the day - i.e. not to come to airport unless we had a confirmed rebooking on an alternative flight. (Had 3 year old daughter with us and TV footage later showed passengers who had ignored this advice being turned away from Terminal buildings). ... Read the complete review
by Martin Wysocki - written on 20/05/10
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Worst Customer Experience EVER - DO NOT USE AXA. In hospital in Turkey with kidney stones after 2 days and speaking to at least 20 people still in the hospital as they would not send the cover note to the hospital to say they will pay. It takes them 9 hours to send and receive a fax and they do not care about you stranded like a fool and
by Martin Wysocki - written on 20/05/10
Rating:
Worst Customer Experience EVER - DO NOT USE AXA. In hospital in Turkey with kidney stones after 2 days and speaking to at least 20 people still in the hospital as they would not send the cover note to the hospital to say they will pay. It takes them 9 hours to send and receive a fax and they do not care about you stranded like a fool and
by - written on 30/04/10
Rating:
Hi
Used this insurer via the AA for my kids trip of a lifetime. We were delayed 1 week in America due to the ash cloud from the volcano. Mine / my wifes policy have accepted the claim. AXA have not If this is their attitude I will avoid like the plague and at the same time advise other prospective clients to do the same. Will also thi
by - written on 28/04/10, updated on 24/07/10 (Useful, 390 readings)
Rating:
I claimed for the cost of a hotel I had booked in Germany, after my flight (and many, many others in the UK) were cancelled in Dec 2009 due to the snow. I had no way to get there until after I was due to return, so I cancelled my trip. I was unable to get the money back from the hotel, as I had paid in advance. The AXA Travel Insurance ... Read the complete review
by - written on 05/03/10 (Useful, 213 readings)
Rating:
we booked insurance with endsleigh but as we were flying to the USA we were covered by AXA. On the 2nd day of the holiday (7th September 2009) I dislocated my knee. AXA were very helpful when it happened and they assured us the medical fees would be sorted asap. On returning home, We received bills and letters from the Emergency room ... Read the complete review
by Jay - written on 29/08/09
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Very poor and slow service! No chance to claim even a single penny, lots of excuses.
by J Smith - written on 17/08/09
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Flight was cancelled due to extreme weather. Snow storms closed Stansted. Easy jet paid up for flights, but I incurred pre-paid accommodation costs. AXA wouldn't pay.
They said, that you are only covered for flight delays - not Cancellations. So, the fact that I couldn't get to the destination didn't matter, if it had been
by malcolm scott - written on 08/08/09
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Have a look at www.worldwideinsure.com for the answer. I am a UK expat here in France for over 11 years just hit 71 and in need of travel ins to go back to Alaska. This website gives the answers and the prices are OK, 10 days for me age 71.. Euro177 and my wife aged 50 - 59.. Euro 59Euro .. total price is Euro 236. Trip will be ex Tou
by john loveluck - written on 27/05/09
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I am currently in las vegas and have lost quite an expensive digital camera and have looked and looked where to make a claim but cannot find anywhere. I shall contact axa upon return and post how good or bad claim goes
by Anne southall - written on 22/01/08
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Hi, Hope someone can help with this problem booked a cruise on the med. This was booked and paid for in Uk. But and this is a big one!!!! I live in France and the UK insurance does not cover me in France for this trip. I went to AXA in France . spoke with my agent - who was very helpful - I checked out the insurance ... Read the complete review
by David Crawt - written on 28/06/07
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My flight home from Jersey was cancelled which meant getting home 24 hours later than expected. I tried to claim for the delay from my AXA travel insurance policy since it says that they cover delay and will pay out £25 per 12-hour delay. The problem is, AXA don't look upon a CANCELLED flight as being a DELAYED ... Read the complete review
by - written on 06/05/05, updated on 18/05/05 (Very useful, 3007 readings)
Rating:
Just like most people when it comes to buying something I shop around. Well we as a family have been going abroad for just over 2 years and to date we have been abroad 6 times. We have had our travel insurance through many insurers including Insure&Go, Direct line, Post office, Kwik fit and a few more. Out of all of them we have to ... Read the complete review
by - written on 02/05/05, updated on 18/05/05 (Very useful, 1918 readings)
Rating:
Although I have never travelled on an axa travel insurance policy, being a travel agent I know many people who have as this is who we use for our insurance policy to sell. Most of you have probably heard of axa already as it is a very well known household name. Don't let that fool you into thinking your covered by a brilliant ... Read the complete review
by - written on 07/08/00, updated on 07/08/00 (Useful, 581 readings)
Rating:
I went to Cyprus this summer (2000), one friend got bronchitus and another fell over and pulled all the ligaments in his foot. They both got excellent treatment at private hospitals. We payed £10, then a £32 excess when we went to hospital and got service better than anything I've experienced before. 4 days in hospital all payed for ... Read the complete review
