Would use again (Direct Travel Insurance)

Member Name: liquidio

Product:	Direct Travel Insurance
Date:	19/05/09 (553 review reads)
Rating:

Advantages: Claim Speed, Good Value

Disadvantages: Web-biased operations

I used this Direct Travel Insurance for two years running for my travel insurance needs. They provided the cheapest quote for a reasonable range of services - all the essential medical stuff but slightly lacking a low excess in the package I chose. I uncovered them after reading a newspaper article and insurance comparison websites seemed to confirm the good value.

Paperwork and sign-up were quite straightforward. At one point I did have to claim for a camera I had broken on holiday and that was not a problem. I was sent a claim form which I filled out and sent back. I received replacement vouchers within a couple of weeks so no complaints about the processing time. However, it was not a complicated claim so I cannot vouch for how good they would be in such circumstances.

Unfortunately in the last year the price seemed to be slightly less competitive so I changed insurer, but they are certainly on my list for the future.

Summary: Good value travel insurance, would recommend.