STA Travel Insurance

I booked my travel insurance through STA travel for my 3 month long trip across south east asia, encompassing thailand, cambodia, vietnam, laos, malaysia, singapore and bali. I paid £119 for the comprehensive blue cover. Although everything went to plan and I didnt have to claim the policy seemed good value for money. It was simple to apply for it and the payment was quick and easy. One thing that attracted me to this policy was that even though it wasnt the cheapest, if something had happened when I was away my parents could have gone into an STA branch to sort things out, rather than one of the cheaper online companies, where there was the chance of not being able to ...  Read the complete review

STA is a very well known travel agent among young people wanting to travel the world. Although I didn't book my trip with them, I did take out their worldwide premium cover (blue standard cover) for 5 months costing £187 inc VAT. You may think that this is expensive for travel insurance, and indeed there are cheaper companies available but am so pleased I paid the extra for a company that are well known for not having any hidden clauses. During my trip away I unfortunately had to visit a hospital twice. The first time in Thailand I was hospitalised for two nights. The hospital was brilliant, but as soon as I was put in a room they wanted my credit ...  Read the complete review

After reading 2 reviews on here I am slightly worried about the fact that I have just bought sta travel insurance for a year at a cost of £339, including medical excess waiver, all extreme sports including skydiving, paragliding and all those fun things. It also covers cancellations due to injury or anything to do with personal or medical reasons. They also pay you for stolen luggage/delayed luggage. The only thing we didnt get was money cover, as its very difficult to prove how much money you have. I read about 100 reviews on sites like gapyear.com before I bought travel insurance. I phoned about 7 companies and no one could beat the quote that sta had given ...  Read the complete review

I hate hate hate HATE STA with a passion, especially their so-called travel insurance. But I will try to be objective. Overall, the service in STA itself is friendly and helpful, this is the instore service I refer to. The insurance plan is laid out in a simple format, and well explained by the staff which is great for first time travellers as so many customers of STA are. What's more, it's cheap compared with some other insurances of it's kind... I can't remember the exact figure I paid as it was a good 4 years ago, but I selected a 4 and a half month premium cover and believe it was less than £200. However, this is where the good points end. I set off ...  Read the complete review

It is a total rip off. I had the PREMIUM insurance, hoping that the extra money would ensure a full refund on claims. But far from so. In essence, from 140 pounds of stolen items I received a refund of just over 40 pounds !!! Considering that my insurance did cost 40 pounds for ten days, I merely recovered the cost of my insurance - not the cost of the lost items. STA travel insurance is basically and ENSLEIGH insurance - so please do not get this either. STA/Ensleigh charged 40 pounds excess plus 50% (!!!) of the value of my items as these were not considered new anymore. The letter informing me of the amount of my ...  Read the complete review