But when you try to make a claim they drag it out for ages and ages then send you a letter asking you to ring them at which time they tell you that they are unable to pay out.Why they cant simply tell you that in the letter i dont know maybe its a sick joke getting you to waste even more time on them.My friend put is claim in with axa the same day as i did and got a full refund within 4 weeks i had to wait 7 more weeks to be turned down so i will be going with Axa from now on.

Unfortunately I was caught up with the Volcanic ash problem so was therefore ENTITLED to £400 from Tesco.What with 'cheques not arriving', 'not being stopped' etc my claim is still ongoing some 2 months after Tesco informed me it was being processed.Its clear to me that Tesco make a huge profit due to not paying either suppliers or customers.Its about time the british public stood up to them. Don't touch this Travel Insurance. It may be cheap but its pathetic.

Me and my partner took a recent holiday to Salou in Spain. Tesco Travel Insurance was the cheapest deal so we decided to insure with them. What a mistake that was!! Just before boarding our return flight to the UK our plane was struck by lightening meaning we couldn't fly. Thomas Cook, the airline we had booked out holiday with, were a complete disgrace (I'll save all of that for another review) and we were stranded for 28 hours in Reus airport (one tiny shop and cockroaches everywhere). All we were offerred to eat during this time was Fish soup and duck. After explaining I was a vegetarain I was told there was no alternative. So I had no option but to purchase my ...  Read the complete review

Lost Baggage Claim on Tesco Travel InsuranceKim Allen raves about Tesco travel insurance, but doesn't tell us how good they are in the event of a claim!!We took out basic travel insurance and had to claim for lost baggage. Had everything I needed to claim, religiously kept all receipts, tickets, proof etc. etc. and it has so far taken 15 months of terrible communication and inefficiency. Give me a little insurance company with one contact to speak to anyday!!Yes they are cheap, but that they also have a lot of customers and it shouldn't mean that the claim process is so unprofessional.

Please don't buy Tesco travel Insurance. We took out cover for a year and while in Italy I had a phone call to say that my mum was very poorly and obviously we wanted to get back to the Uk as fast as we could. Our tour rep was brilliant getting us back to our hotel from Venice so that we could contact Tesco. It was the worst 24 hours I've ever spent - I explained the situation and that we had to get back to Luton and was assured that we would get a call back with our flight options. I had my card ready to pay but we didn't receive one call from them! We rang again and then I took a call from my sister saying mum had died. We rang a further 3 times and I ...  Read the complete review