Don't rely on the E111 when travelling to Europe! (Travel Insurance in general)

Member Name: lellagrace

Product:	Travel Insurance in general
Date:	07/08/06 (843 review reads)
Rating:

Advantages: Always take out adquate insurance

Disadvantages: You need to shop around

Several years ago my husband suffered a heart attack on our holiday to France. We had booked through a travel agent and taken out insurance, so hopefully when we claimed things would be straightforward. I won't bore you with the details but suffice it to say that the cover provided was by Mondial and our experience when trying to sort things out was nothing short of a nightmare!

Never again would I use this company's insurance so I decided to buy an annual policy provided by Direct Line. I took this out ten months ago and hoped I would not have to claim. Unfortunately after booking a holiday six months later, I had to cancel the trip due to a death in the family. One simple phone call to Direct Line and I was sent a claim form. This was duly completed and returned, with a copy of the relevant death certificate, and within days my claim had been met and I received a cheque.

I can only hope that should the need arise for assistance when actually abroad, that Direct Line's service would be as good.

The morale of this review is to read the small print and only use insurance companies that have been highly recommended. I would not wish anyone to suffer like we did on that holiday in France when we were at the mercy of Mondial Assistance. I dread to think how much worse it would have been if we had not taken out any insurance at all and simply relied on the E111.

Summary: Direct Line holiday insurance - highly recommended.