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CHECK OUT YOUR INSURANCE ? (UPDATE) (Travel Insurance in general)

ibiza

Member Name: ibiza

Product:

Travel Insurance in general

Date: 27/07/00 (450 review reads)
Rating:

Advantages: none

Disadvantages: using your spending money

A word of warning to all those going on holiday, we have just been to Ibiza, unfortunatly my seven year old son started complaining of ear ache, and kept me up all night crying, so I duly called the doctor, which I assumed my Thomson medical insurance would cover, and we would not have to make any payment. To my shock when I produced my insurance papers, I was told I still had to pay for the treatment a total cost of £64, the doctor explained that with the Thomson insurance you have to pay all costs up front, and claim it back when you arrive home. This was not so bad for just an ear infection, but it was also the same if you needed hospital treatment, which could lead to thousands of pounds. We were unaware of this when we took our medical insurance out, and advised by the doctor, either to get Lunn Poly insurance or Going Places, as with this you just produce your certificate and the insurance covers the cost with out having to pay up front, and the hassle of claiming it back when you get home.

(UPDATE)

Not only do you have to claim your medical fees back when you get home, but it has also taken seven weeks to receive a cheque from them.

On opening the cheque I was also informed that I had paid the excess, which was a cost of thirty pounds. I think this is disgusting on medical fees, I could understand if it was personal belongings with no proof of damage or any kind of police report, but not when you have sent of a written letter from a doctor, and receipts from the chemist.

Next time I will be more careful when taking out any medical insurance. And I would advise you to do the same, always check that your medical insurance covers cost when you are away.

Summary:

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(56 members total)

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Overall rating: Very useful

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Last comments:
NikkiH

- 25/10/00

I have recently booked with Dawson and Sanderson and got free gold insurance which means you have no excess to pay
kram

- 15/09/00

I go with bigdoug we getthis form every year, we also take out Full cover, this usually costs about £5-£10 more and you are covered for all costs. On a trip to Turkey our little one split his head open and needed 6 stitches the total cost was £45 that was including dressings, and a new appointment, at home we claimed and got every penny back, with in 4 weeks. You must keep all medical documents even copies and receipts of prescriptions.
Mandypotts

- 11/09/00

My daughter was being sick all time while on holiday in main land Spain, In the end we called out the local doctor who diagnosed an Ear infection. We ended up footing a bill of £60. When claiming we had returning all of the medical Boxes as proof aswell as a copy of the prescription. The holiday was booked through First Choice, wouldn't recommend them either.

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