Having got married in the summer of 2012, there is one huge regret my wife have of the decisions on furnishing our new house together. Everything is pretty much perfect, apart from the service from BT for our vision box. As others have said it crashes almost every day and you have to wait 5 - 10 minutes to resume normal viewing service, which is fine if you are watching something easy to follow, but criminal if it's your favourite programme that you miss crucial minutes of. On the plus side, the recording function on the box is good, the on screen menu's and tv guide are expansive and user friendly. The ability to stream (limited) programmes from the likes of 4od and  Read the complete review

I have had BT Vision for over a year now and it is getting to the stage where I think I will return to SKY. The BT Vision box freezes at least once a day requiring it to be unplugged etc. etc. When it is working it is fine but the un-reliablity of the box is very frustrating. When you talk to BT faults they tell you it is a known software problem and their engineers are working on a solution but they no idea when it will be delivered.My advice is go to SKY and leave BT Vision well alone unless you are a very laid back person who does not get frustrated with bad service.

We got offered BT Vision when we chose to leave BT for TalkTalk (not for there TV service which wasnt available then) BT offered us a very good deal and we decided to take it. After a few technical difficulties getting it working due to living out in the hills in North Wales and not having the fastest interent connection but we got there in the end. The features i really like with the BT vision are the menu its self is really easy to follow and within seconds of picking up the remote I knew where to go and what to do to record rewind pause etc. One the aspects I feel that BT sets apart from Sky is the fact that i can search what programmes i would like to ...  Read the complete review

Introduction ************** BT Vision is an On-Demand TV service from BT. I decided to join them when I moved into a new flat and the landlord was very picky about having holes drilled into his walls. I would have preferred sky, but because of the no holes policy and Virgin not available in the area it was either Freeview or BT Vision. Thinking I would be bored with Freeview I went for the BT Vision option. Set-Up ********* When you order the service from BT they send you a set top box (just like Sky and Virgin) which has to be plugged into your router. To have BT Vision you have to have BT Broadband. It will not work with any ...  Read the complete review

well after being with sky for a year and having lots of trouble canceling my contract with them which was 78 pound a month!! i decided to leave for good! we already have bt phone and fiber obtics and have no problems with our service so thought we'd give their tv a go :) the customer service is brill unlike sky! and they were so helpful, explained everything to me, i did a test on line and we have a good signal strength so will get all the chanels..yay!! so far waiting for my box and engineer coming on wednesday but their customer service and the information they have given me and the price are all fab right now....im having a much better experience with ...  Read the complete review