| Product: |
Gems TV |
| Date: |
09/08/09 (49 review reads) |
| Rating: |
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Advantages: Quality, Range, Price and Customer Service
Disadvantages: Rings in one size, but can resize for about £13
For those that don't know, GemsTV is a shopping channel with a difference. They only sell jewellery that they make themselves.
They have a workshop in Thailand and buy gem stones direct from the mines, so they can sell their jewellery at lower prices than you'd find in the shops. And that brings us to the gems themselves. A vast array of gems that you probably won't have heard of before, along side the usual ones like diamond, sapphire, emerald, ruby, topaz etc etc.
My favourite gem? Easy! Tanzanite. Its a beautiful blue colour, that also has flashes of purple in the right light - so thats my two fave colours in one stone then. It is only found in one mine - at the base of Mount Kilamanjaro (excuss spelling if thats wrong) in Tanzania, and they estimate that they will only have about 10 years of mining left. No other deposit of this wonderful gem has been found in the world.
Gems is found on two channels (for Virgin. Three for Sky, and just the one for Freeview I think) from 8am-2am everyday. If you wish to buy, the number displayed at the bottom of the screen is a low-call rate number, so no premium costs. They will deliver to anywhere in the UK, and now Southern Ireland too. The costs vary depending on the speed in which you want to receive your items, but start at £6.95, all via courier.
The customer service is very good. The call centre staff (all UK) are very helpful and can explain anything for you. If you are registered on the website (www.gemstv.co.uk) then you will get an email telling you when your items are despatched and when to expect them to be delivered.
Obviously, being courier delivered, they are fully insured but need to be signed for. No big deal, you can have your items sent wherever you like. Work, Home, your mothers, a friends house.
When you receive your item, you'll also get a certificate of authenticity, which states what your item is, what its made from and where the gems came from. So for example, it you bought a diamond ring, the certificate will state how much gold (or silver) and of what type (ie white, yellow or rose) of what purity (9K or 18K for example), the minimum gem weight of each type (so if you've got two different stones in a piece, you'll get the info seperate for each stone) and where the stones came from.
As far as I'm aware, this is a unique service. No other jewellery I've had over the years came with such detailed information.
Although all the (ladies) rings come in a size N, they have a jewellers in Birmingham (near to where Gems in based in the UK) who offer a resizing service at a great price (a lot less than highstreet jewellers) and can have your item restamped at the Assay Office for you.
I can't say a bad thing about GemsTV, I'm hooked. From choice, I wouldn't buy jewellery from anywhere else. The prices and quality surpass anything I've found elsewhere.
Summary: I wouldn't jewellery shop anywhere else
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