Do not order from these people unless you want a load of stress!!! (Ideal World)

Member Name: robbiesfish

Product:	Ideal World
Date:	25/02/08 (412 review reads)
Rating:

Advantages: None

Disadvantages: If you order you will end up having a load of stress

What a complete nightmare!!!!!
Please do not buy from these people!!!

I bought several items from Ideal World and their sister channel Create & Craft, all of which arrived either damaged or wrong in some way.
The carpet cleaner I ordered never even arrived, but in each case the money was swiftly taken from my account.

Please be warned, as soon as they have your money they really don't want to know. I have pulled my hair out with frustration in trying to get my money back, their customer service is totally appalling, they are just so rude and unhelpful!!!!!!

Please do not order anything unless you're prepared for a very stressfull and frustating ride if you wish to return it or if there is a problem. Still chasing money on one item from last year.

My advise to anyone is, although their items may be tempting, turn off your TV and try to source them elsewhere, chances are you will find the same item at a similar price and have much better customer service then Ideal World could ever offer.

If all else fails and you have bought things from them and are having problems phone consumer direct on 08454 04 05 06 and report your problems who will advise you on what to do and how to get your money back and give you a claim number.
I have had to do this twice and may have to again as I am still waiting for a refund on my third and last returned item. You could also try phoning 08700 777 002 which I understand is their head office number in Pererborough and not their unhelpful call center wherever that is located.

I will never, ever order from these people again, stick with QVC they are very helpful and stick to all that they say. Ideal World is a complete con, they should be taken off the air.

Summary: Ideal World, what a joke!!!!

Summary: It's no Ideal World, it's a complete con!!!