IDEAL WORLD....DODGY COMPANY!!! (Ideal World)

Member Name: kevdo

Product:	Ideal World
Date:	22/12/08 (188 review reads)
Rating:

Advantages: SHOP FROM HOME

Disadvantages: LOADS, DELIVERY CAN TAKE UP TO A MONTH, THEY DOUBLE CHARGE!

I have had a few bad experiences with ideal world, the latest one...i ordered 1 x bed sheets & pillow 12 days ago & noticed when i checked my bank account that they had charged for 2 sets.They said when i phoned i would have to go to my bank & get a statement & post it to them.I told them i was not willing to go to that trouble as it was their mistake & the guy said "il see what i can do then" so i think they won`t bother with the refund & i still haven`t got my bedding yet!! it hapened a while back with a duck feather & down duvet i ordered, it took a month to come, my phone bill was about £15 because of caling them so i was well out of pocket & no apoligy, i should have learned my lesson then,i have now!.I have been a good customer to them but i have had enough of their bull! they just don`t seem to care about their customers at all & i think that`s really bad compared to QVC, even price drop tv are better & i don`t rate them much.I dont know if i will receive my goods before xmas.But im not holding my breath for the refund of the duplicate they took from my bank account! if i hadn`t checked my statement then i wouldn`t have known, maybe they do this to alot of unaware customers to get themselfs more money from us. Well i think iv`e said enough, im just fuming that they can be so ignorant & unhelpfull & get away with it :(

Summary: These people at ideal world are taking money & not delivering the service they say they will, BAD!