Product Type: other TV channels
Newest Review: ... off, put on hold, told someone will ring me back and they didn't I just want my money back.Ideal World if you read this I hope you are n... more
Ideal World....... RUBBISH!!!!!!!
Author Name: Colin T
Advantages: Can't think of any!
Disadvantages: Useless customer services. Don't write to them, it's a waste of time and stamps!
In October I ordered a Bamix Swissline from Ideal World for £155 + £5.99 postage. It NEVER TURNED UP!
I sent an e mail to their customer services and a week later still had no reply, so I phoned their customer services (at a premium rate) and explained that I hadn't got the item. I was told it would be re-sent and be with me in 3 working days. A week later it still hadn't arrived. I phoned customer services again only this time to be told that I had been given a refund due to non delivery (minus postage of £5.99). I asked if the item could be purchased again, but this time it would be £20 more expensive due to the fact that it was not on offer anymore. I declined!
To date I have written 3 complaint letters to their headquarters at Peterborough and had NO REPLY.
Summary: Shop elsewhere.........
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