Product Type: other TV channels
Newest Review: ... unprofessional and underhanded to say the least; having had numerous battles just to get a simple refund after goods returned. I wanted to... more
Waiting for the rest of my order
Author Name: Big pete Midlands
Disadvantages: Non -uk call centre who take a minimum of 4 days to do anything
I purchased a Bissell 19K8E Healthy Home Simple Clean. Arrived 11/08/12. Opened the box and missing were 2 bottles protect and clean solution 1.5ltr(each) and stomp N go pads. I rang customer services within 10 minutes of arrival and after what took a long time finally made the person on the other end realise all that was missing was these items. She went through all the parts of the cleaner, bar these items and then said they should be there. After assuring her they were definatley not, she said customer services would contact me within 4 days. Knowing the usual problems I e-mailed them also. Got a reply after 4 days asking for more information. I'd already given. On the dispatch note the items were not listed, so how do they expect someone to dispatch them. My advice to anyone is to pay more for a product from a local shop, at least you get what you pay for.
Summary: Go buy somewhere else.
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