Product Type: other TV channels
Newest Review: ... off, put on hold, told someone will ring me back and they didn't I just want my money back.Ideal World if you read this I hope you are n... more
extras club bandits
Author Name: david stewart
Disadvantages: terrible customer experience,stay clear
recently purchased the multi function ladder and adjustable wrenches at the same time.must have been delivered by donkey and cart going by the lenght of delivery time and then both items came the same day by seperate couriers.no wonder the country is in a recession.
shortly after my goods arrived i recieved a phone call to join the extras club for 2.99 postage which could be easily cancelled if not happy so i took the chance.BIG MISTAKE.discounts are a joke,especially for anyone not on the mainland.
website won't let me cancel now despite havind a special button for trialists to cancel and neither will the very slow customer services until they recieve my welcome pack back.funny their sales spiel neglected to mention this little fact.
luckily i've got time before the 21 days are up but others may get caught so be careful.
sending the pack back tomorrow by " signed for " post just to be sure and requesting my card company block this company from my account as i have no trust that they won't try to take the 49.99 after 21 days .
good notion to let the OFT know exactly what kind of business these people run.
as for my future custom,they can forget me ever buying anything from them again.
Summary: if you like a peaceful life,avoid these people.one star as the products seem ok