Newest Review: ... sort of programme format Don't Get Screwed has a quite in your face upbeat vibe to it with some nice touches of humour that makes it rea... more
If you don't want to get screwed - watch this!
Don't Get Screwed
Member Name: thehonesttruth
Don't Get Screwed
'Don't get screwed' is a consumer rights programme that airs on monday nights at 8.30pm on bbc three . There are quite a few consumer rights programmes about, such as Watchdog, Rogue Traders, and others, so what makes this one different .
Well, each week this programme deals with different questions , such as 'What can you do if a garage charges for unauthorised work on your car?' and illustrates an example of this using some poor unsuspecting member of the public . For example, with the question above, two of the Don't Get Screwed team were planted in a garage, and waited for someone to come in to have some work done , in this case a woman simply wanting an oil change . While she left her car with them, and went about her business, they not only changed the oil, but also changed two tires on her car, which was not needed . When she returned, they presented her with a bill much larger than she was expecting, and told her it would have been illegal to let her drive away with the old tires still in place. The mechanic slouched lazily on her car as he explained that until she paid the bill, she wouldn't be able to get her car back, and that he was hanging onto her keys .
As the woman went to the cash point to get money, the camera crew caught up with her to get her reaction .Obviously she wasn't happy, and it then cut back to the studio where the presenter explained what you can do in this situation.
Lots of different questions have been dealt with using the same format of playing tricks on unsuspecting members of the public. While I do think this helps to illustrate the point a bit, I do feel very sorry for the victims, especially the poor student who had her post graduation meal ruined by deliberately bad service in order to explain whether or not she was obliged to pay a compulsory service charge .
Each of the team has a different role within the scenarios . Carol, for instance, is the voice of authority, often playing a managerial role, whilst Spencer is the Jobsworth, using company policy and the line 'I'm just doing my job' to avoid resolving issues . Polly just plays someone who couldn't care less about helping the customers .
Also in the show, they have brief segments asking 100 people a question, to see how well people know their rights on particular issues , such as 'Can you get a refund if your pet dies a week after purchase?'. The answer to that question is apparently yes , which only 38% got right . Apparently under the sale of goods act, a pet is no different to a faulty t-shirt, so you can expect a refund - though presumably not if you shrink it on the hot wash in your washing machine .
I actually do quite enjoy this show - it used funky music and explains things very clearly and simply, and certainly provides some useful information. I do however feel a little bit bad for the victims, who I'm sure all get their money back, but do seem to end up getting embarrassed in public! While using real people and making them think the situation is real illustrates the points well, there is no denying that its a little bit cruel,and I feel a little guilty watching!
Overall, its a good show with some good information, and I'm going to give it 4 stars .