Product Type: Skype utilities
Newest Review: ... screen to the people you are talking to, great for demonstrational purposes! Skype has the option of group chats. Group chats are exactl... more
Too good to be true!
Member Name: Krystles
Advantages: Free calls, cheap calls and cheap texts.
Disadvantages: Terrible quality calls most of the time.
To give a brief overview, Skype is a free program which you can download, which will enable you to make free, or very cheap phone calls depending on how you decide to use it. You use a microphone or Skype phone (which you can purchase from the Skype website), and make phone calls via your computer. You can call from your computer to another computer with Skype for free, or you can call from your computer to a landline for a small fee (determined by the country you are calling). Skype can also be used to send text messages, or as an instant messaging program.
When I first heard about Skype I thought it sounded too good to be true, and it did not take me long to find it was all too much hassle. I first installed Skype in 2007 as I had just moved to the UK and wanted a cheap, easy way to communicate with family back in Australia. I was initially quiet hopeful as I had heard lots of positive feedback about Skype, and you only have to look at the star ratings for the other Skype reviews to see that most people are happy with it. But it didn't take long to be disappointed.
The initial setting up of an account and installation of the program was easy enough. My initial intention was to just make Skype to Skype calls, and it didn't take long for me to decide that this was not the way to go. Despite having new computers on both ends of the call and a quick broadband connection calls frequently dropped, wouldn't connect, or if they did connect one party could not hear the other. It was impossible to have a decent conversation, and most chats consisted of "Can you hear me?!... How about now?!". It was frustrating to say the least and I gave up within a few weeks.
So my next step was to add funds to my account so that I could pay to call landlines. The process of adding funds was quick and easy, so I decided to try calling my parents. The call connected, which was a good start, and I could hear them. Problem was that they couldn't hear me. Anyway, I continued using Skype over the next 6-8 weeks, and have to say more often than not the line was terrible. Either they would hear me, but I couldn't hear them or vice versa. Sometimes calls would not connect, other times they would connect but drop out half way through the call. My frustration grew and I eventually gave up on this method too.
I have since used Skype to call a few pay per minute numbers, such as EDF, but even then I sat on hold for ages only to have the call drop out once I made it through to an operator. I now occasionally use Skype for text messaging if I do not have credit on my mobile, but other than that it is a rarely opened program. I am a firm believer that you get what you pay for, and sadly this has proven very true with Skype. It was much more hassle than it was worth.
Summary: I haven't the patience for Skype.
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