[UPDATED] "Leave me alone" - can't you even get that right? For f**k's sake! (British Gas - Combined)

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Product:	British Gas - Combined
Date:	14/05/01 (69 review reads)
Rating:

Advantages: none

Disadvantages: they never leave you alone, incorrect billing is common place and poor customer service

With a title such as that, you will rightfully persume that I am not best pleased with British Gas - and here's why.

Every few weeks, some bimbo or prat from British Gas knocks on my door to get me to sign up with them. I am not interested and am fed up with telling them that. It is even more annoying when you have arthritis and it is difficult to get to the door, especially if they knock when you are in the shower.

I had once used British Gas to supply my electricity but due to the continued and sheer incomptence of their customer services and metering team, I told them to get lost (although a more colourful metaphor would have been more apt).

According to British Gas, the customer (me) should pay for electricity that I have not used and I should also pay for a different meter reading to that which is installed in my home. Despite repeated letters and telephone calls, they still are billing me for something I do not owe - this is over twelve months after quitting their "service". basically, they are trying to charg me for an electricity meter that has a different scale on it then what they said (it was removed and replaced but the halfwits at British Gas still ignore me) Not very good, is it?

As they will not sort anything out, I refused to pay the last bill for my address and if they are stupid enough to try and sue me, I look forward to the day in court where I shall proove openly that there is no way in hell they are entitled to money which I do not owe. Naturally, I shall seek damages from British gas if they try anything.

British Gas do not give a damn about their customers and often use tatics of intimidation to force money out of people. You are messing with the wrong one, British Gas.

Let's see if anyone from the comapny would like to comment on this summary of their bog-standard supply service (they can supply the "stuff" but cannot administrate anything)

Summary: