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No probelms so far -  British Gas Utility Service
British Gas 

Newest Review: ... cut of 40 pounds of my bill which helped me pay them. The customer service at British Gas is very good. When you ring them up to speak to... more

No probelms so far (British Gas)

G-TOP3

Member Name: G-TOP3

Product:

British Gas

Date: 13/05/09 (39 review reads)
Rating:

Advantages: Can manage account online

Disadvantages: Haven't experienced their customer service when things go wrong

I've been with British Gas for around 2 years ago now when we bought our house. They were responsible for the electricity, while another comapny looked after the gas. I then got British Gas to deal with both utilities as it was cheaper that way.

After few months i decided to use moneysupermarket.com to find the best plac eto get cheaper bills. It actually showed up British Gas, but their Click 4 Package. I immediately switched and was quite lucky as few months later utilities bills started to shoot up, but Click 4 was frozen from this and the hike in prices didn't affect us.

I found the Click 4 deal very good and my bills stayed fairly low, and the paperless billing is good. I see my bills online and can submit meter readings there as well.

Generally i've found being with British Gas quite good, but i guess i was lucky to join the Click 4 package when i did. I haven't had any real issues with them so would recommend them from my experience. Best thing is to use a comparison website to find the best deal and switch to them. I even got £30 cashback for 'switching' from one British Gas package to another!

Summary: Decent service

Last members to rate this review:
(8 members total)

Foxy-Lady%2FWhizz11%2Fbruffyboy%2Fcollingwood21%2FHS28%2FSusanLesley%2F

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Overall rating: Useful

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Last comments:
SusanLesley

- 13/05/09

I'm pretty happy with BG too, Susan
thedevilinme

- 13/05/09

Switching to BG is ok, but the first switch away is hard.


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