British Gas Reviews

i used to be a british gas customer for 3 years, im now with n power {which i be writing review for later}, and though i have a mixed review of british gas to give, i am going back to them as even british gas are bettere than n power! when i moved into my last propery, the very first day, the old meter was in debt {prepayment} and there was a ...  Read the complete review

They made my life hell for wishing to move to a cheaper supplier. I used an agent to switch and everything was done above board, to the business standard as set out by energywatch, yet they continually put blocks on the switch and threatened me with out of contract prices even though energywatch were involved and had told them to behave. Then ...  Read the complete review

The British Gas website, provides an easy way of providing updating your meter readings, viewing bills and paying for them. Also, when you sign upto online billing they send you 4 free energy efficient light bulbs, which I thought was a nice little touch as a kind of thank you for saving them paper and becoming more energy efficient! The website ...  Read the complete review

I took out British Gas's central heating maintenance contract a few years ago after my heating broke down. I contacted British Gas as I saw them as an experienced company. They agreed to an arrangement where I would take out their Homecare 200 contract and add in around £10 extra a month for the first year to cover the immediate repair. That ...  Read the complete review

British Gas supply Gas and electricity to millions of people nationwide, and also have a very large business related customer base. I am myself one of these people and would like to share my experiences with them over the past 6 months since purchasing my house. British Gas has been in the news quite a bit recently, unfortunately for ...  Read the complete review

I am writing this review based purely on my recent dealings with British Gas and their bumbling inability to switch me successfully to my new provider. I'll quickly outline what I was aiming to do that caused all the trouble: I decided to move over to Eon for my gas and electricity supply as they offered a much more competitive and ...  Read the complete review

I was'nt long living in my new house when a british gas cold caller calls to the door. He has this story that he's in the area today to correct the high prices that where mistakenly place on my meter by the local service provider which was N-power. I know hes full of it, but I ask him straight out whos cheapest and he gaurantees me ...  Read the complete review

6 months ago I moved into a new flat. To be more specific, I kept my previous flat, but I also needed a second flat for work reasons and upon getting the keys from the landlord I found out that the Gas and Electricity where with British Gas. I called British Gas and told them I wanted to move to a different supplier. It took me some ...  Read the complete review

UPDATE 28.11.08 When I wrote the review below, prices had gone up by 50% since January 2008, with British Gas agents profusely blaming rise in oil prices for rises in both Gas and Electricity. Fair point? By July oil was at a record $147 a barrel at its peak. Since then oil has collapsed to a 2 year low of $52 a barrel and still falling, I ...  Read the complete review

British gas what a joke this company is i would not recommend them to my worse enemy. There customer service is somewhat to be desired and they are a nightmare to get through to. I switched from scottish power to british gas about 8 months ago and ame in and we had gas and electric with them. The electric was never a problems but the gas account ...  Read the complete review

British Gas are the WORST energy company ever, their customer service call centre is is the most fustrating experience and everytime I request to speak to a manager they are either in a meeting or on another call.

I was an n power customer and only left becasue British Gas were cheaper and I am am leaving British Gas as I feel its worth paying a bit extra to get through to people who actually no what they are talking about

I moved house in September 2006, today I receive a letter from a recovery agency for an unpaid electric bill in excess of over £500.00. I notified British Gas when I moved I have been put through to call centres all over the world, I have never received this bill from British Gas yet now they attempt to damage my credit rating. They are a bunch of ...  Read the complete review

I have just written my 3rd letter to B Gas (6 pages). They never replied. Over 6 years they have mixed my meters up with 2 other addresses amoung numerous other things. I've finally changed supplier. NEVER AGAIN. They're the worst company since 3 mobile.

I have every sympathy with the gentleman who had problems with BG. I have been trying to contact them regarding my bill which hadn't as yet materialised after a year! They entered my home while I was out even though the meter is outside, fitted a new meter and sent a card out. Not a problem but when after three attempts of putting credit on the card, it was taking it off for debt which had supposedly been arranged with me. This was £25 a week! I ended up putting £35 in the meter before I lost patience and rang them. I explained I was on benefits but could not afford £25 a week repayments. I was left feeling that it was all beyond my control. After this dreadful experience and when the debt is paid off I will be changing over my gas to someone more competent!!

beware power flush scam by british gas. the engineers work on comission for these and pushed me for one that was not needed. they quote they gave £592 for a day's work. local plumber came fixed problem in 10 mins for £50. inexperienced engineers on the make. am mum with 2 young babies. what a disgusting culture/

Make no mistake guys a combination of the energy companies blatant profiteering and New Labor obsession with fleecing us with these divisive and erroneous green taxes is the reason why we are being fleeced over energy prices. Man Made global warming is feasible but it's not going to be repelled by charging customers high tariffs on gas and power ...  Read the complete review

I have been with british gas for 3 years now with no problems at all. My parents have been with british gas for as long as i can remember. We changed to british gas after problems with other suppliers and have been happy ever since. I have a standard meter with british gas for both my gas and electric ...  Read the complete review

i would like to advise people not to use british gas, we have had no end of problems with them and we are not even customers! we moved into a new property and for two years we were paying the previous tenants debt on both gas and electric. we wrote to british gas no end of times but of course they stated that they had never received a letter. we ...  Read the complete review

i had gas and electricity with BG when i moved in to the house they made a complete mess of the whole thing. I had to set up my electricity acount several times as every time i called they didnt know who i was! they left me without electricity for 3 days, without gas for a week and didnt seem to care. an engineer failed to turn up at the ...  Read the complete review

This is to warning all British Gas customers concerning the misfortunes which may befall them should they be so unfortunate as to have their meter changed, especially if this happens, as it did to me , without their knowledge! If you can’t be bothered to read the full version of events, which is acutely tedious, skip to the summary at the ...  Read the complete review