British Gas Reviews

Before I moved home I advised British gas of my change of address by phone and mail one month before I moved. Following several lengthy telephone calls and several months later I was still getting bills for my previous property, which I knew to be empty, and I was also having my pre-payment card deducted by £3.50 everytime I used it for the ...  Read the complete review

This is an updated op on the most appauling customer service I have ever recived in my life. I have just bought a house and have BG as my supplier, well there is a pre payment meter in the house that I do not want, so I telephoned them, only to be told that I would have to go through a credit check before I can pay my bills monthly, ...  Read the complete review

We keep having these letters come to us saying switch to gas and telling us all the joys of gas. We know all the joys of gas and I can only just manage a small smile now and certainly didnt at the time. It seems that sometime or other the previous owners did have gas but had it "taken out". This was done professionally ...  Read the complete review

I detest, loath, hate and abhor British Gas!!! Why? Because as a student I had the most appalling service ever! I have opted for alternative gas suppliers ever since. In my final year at uni, I shared a small 3 bedroom flat with 2 friends. We had a gas cooker and gas central heating which consisted of a boiler and 6 radiators. Upon moving ...  Read the complete review

I have been trying to move my gas supply away from British Gas, but they have been particularly unhelpful. It seems once they have got you, they don't want to let you go! Although I have had years of reliable supply from British Gas, I was prompted to review my gas supplier by a number of companies approaching me with seemingly ...  Read the complete review

The utilities are one of those bills that you really resent paying - despite the fact that you could look at them as the means of having that hot cooked meal, that long soak in the bath, or giving you hours of endless fun on Dooyoo, the quarterly drop through the letterbox is always greeted with disdain. Over the last few years, the whole ...  Read the complete review

You have all seen them, the adverts for British Gas service contracts, where the engineer comes round to mend or service an appliance from British gas, the smiling happy chap who loves his job and helping people……… Well this looks and sounds great unless you have been on the receiving end like me. I had a service ...  Read the complete review

When I moved into my house it was before you could choose who supplied your gas and electric, so British Gas became our fuel supplier by default. After living in the house for 2 years, we had some very hard times financially, due to illness, and while all of the other companies endeavoured to help us, British Gas did not. They were not ...  Read the complete review

After having a huge bill for £220 last year and knowing that I didnt have a hope in hell of paying that amount out in one go,I telephoned British Gas to inform them of My situation. I found them extremely helpful,they suggested that I use whats called a gas card. With the use of this card,it would mean that I could spread the payments ...  Read the complete review

We moved into our new home in August. It has gas central heating, so decided to cover it with British Gas' Three Star Cover Plan. Basically this means that if the boiler or radiators break down, British Gas will come out and fix them. Before you can go onto the plan, you have to have your heating system inspected, which is understandable. A ...  Read the complete review

British Gas offer consumers a very good service,they have various way's of paying for your gas. You can pay monthly or quarterly by direct debit, or like me , I have a budget payment card. Every month I pay a set amount by card at the Post Office,it means you have to pay slightly more in the summer, when your bills should be lower, but you ...  Read the complete review

I have experienced a liftimes worth of problems from British Gas in 8 weeks. I recently bought a house and had to sort out the gas and electric, I wanted to change over the pre-payment metres to normal ones. I never wanted to be with British Gas in the first place. I phoned them up explaining my situation and asked if it was possible for ...  Read the complete review

In February this year we had our boiler serviced by a Britsh Gas Engineer using our three star, maintenance contract, the engineer that came did the service and condemned our boiler leaving us with out heating which was very upsetting considering we had three young kids. The boiler was chucking out loads and loads of Carbon Monoxide, which ...  Read the complete review

British Gas - How do I hate them . . . let me count the ways! Before writing this review I sat down to think about all the places I had lived and tried to think of one house or flat where we did not encounter a problem with Bloody Gits. This house isn’t too bad although they did insist on sending bills to someone I’ve never ...  Read the complete review