eon for me (Combined Utilities in general)

Member Name: barbie84

Product:	Combined Utilities in general
Date:	19/06/09 (38 review reads)
Rating:

Advantages: combined bill

Disadvantages: none

I have used a couple of energy suppliers over the last 9 years and have always had combined services from them having them supply both my gas and electric to my property,

The most recent change i made was from british gas to eon.

My reason for chaging was that i pay for my gas and electric in advance of the bill arriving, not on a pre payment meter but by a plastic payment card at the post office, i have to pay a set amount each week to cover my useage and that means that by the time my bill arrives it is already paid for.

This was working realy well for me with british gas but as they set up two accounts for you one for gas and the other for electric and give you a set amount to pay onto each it was constantly meaning that my gas account was always realy high in credit but my electric account was always in arrears when the bills arrived, i asked them to adjust this but they never would and every year the amount i payed on my gas card kept increasing as did the electric one untill i ended up £1600 in credit with my gas account, they told me they couldnt refund this as it was to cover the higher usage in the winter months so continued to demand payments so i decided it was time to change companys.

Wholst looking around for a company to change to i was looking for one that would combine my two bills together so i could make one weekly payment to be covering both my bills, eon were the only company doing this so i opted to join up with them.

I have heard a lot of bad press about eon being expensive but thought i would give them a go and seen as there web site shows you a graph of your yearly useage and british gas does the same i could compare the two.

My useage with them has remained the same and wholst i will admitt there have been a few decreases in price over the last twelve months my bills are no higher than they were with british gas so i cannot complain.

I have one card to pay on each week that comes off the grand total of both the bills and isnt split to a % off each bill so this works out great for me as any credit left in the summer quarters will help towards the winter ones that are obviously higher without it meaning they have my money sitting there for a long time waiting to be used like my gas account was with british gas.

The customer services at eon are great and they have never caused me any problems so for anyone like me who uses a lot of one fuel and not a lot of the other i would thoroughly recomend then.

Summary: a great company for me