Take a look and think about it for a while! (NPower)

Member Name: schmecial49

Product:	NPower
Date:	13/09/07 (382 review reads)
Rating:

Advantages: all of it!

Disadvantages: none of it!

Right, I'm going to begin in confirming I work for npower in the north east where their biggest customer service offices are based. For no.1 their door to door sales agents are normally out sourced and very difficult to control in regards to selling tactics but we have brought in measures to start to combat this and also customer services have seen a massive change recently - we have changed computer systems and brought in a lot more staff. You all cannot tell me with only 3 pages of issues on npower any other company in this industry is any better. Bgas, EDF, Scottish power have all similar issues but we try to be different in the service we provide. We dont keep people hanging on, on premium numbers (bgas) offer better services in our area patches (edf) or try and hide standing charges (scottish power) every company has different issues i could go on. Does any body not have anything else to complain about.

Summary: Npower take a gander and have a ponder!