cold calling conmen (NPower)

Member Name: judderman

Product:	NPower
Date:	20/11/00 (329 review reads)
Rating:

Advantages: saves money

Disadvantages: a few dodgy people spoil it for the rest

Having read the opinions on npower, british gas, northern electric and others it seems that they're all dreadful, cause huge amounts of hassle and rip you off.

The reason why - if someone's satisfied with their service, they get low bills and no hassle, what are they going to write 75 words on?

I'm going to write about those lovely people who call round your house asking if you want cheaper bills though, as I'm one of them :) It's amazing how rude people can be when all you're doing is offering them lower bills.

Personally I don't lie to customers, if I did, loads of people would cancel, and I'd get fired. Also people would have to very stupid not to realise what they're doing, for as well as signing a contract over BIG red letters which say GAS CONTRACT, and ELECTRICITY CONTRACT, you have to sign a checklist stating you know what is going to happen.

This checklist tells customers that: npower is guaranteed not to raise their rates until 2003; that all the service and maintainence stays with BG and the regional electric board; that they've signed a contract; that there is no fee for transferring; that they have a 14 day cancalation period; and that it's on a monthly contract.

I also need a telephone number, postcode and in most cases a meter number to sign someone up.

We're also not allowed to sign up anyone slightly vunerable - this means people over 65, under 18, disabled, blind, deaf, mentally impared, and people who are just plain stupid. This is incase we get accused of pressurising someone vunerable into a sale.

There are people who confuse and manipulate people to get sales, but the vast majority dont lie. We dont need to lie, as npower offers a good deal, saving most people around £100 from their bills. All you're doing is paying less for the what you've already got. Makes sense doesn't it?

If someone comes to your door th
ough, ask to see their ID, and actually listen to what they're saying. If you really want them to go away, just say you've already got it. Never say no.

Summary: