NPower Reviews

When we moved to our current house the previous owners got their electricity from MEB. Our previous supplier in our last home was Energi so when we moved in we checked out prices and found out that we could get the electricity and the gas cheaper than with either of these firms. To check out prices we used a website www.buy.co.uk since then I ...  Read the complete review

A representative of npower cold called at my door a couple of days ago, highlighting the virtues of their combined utilities service, though unnervingly without any literature to back this up. Indeed, I expressed that I was not even aware of the brand. The rep jogged my mind of the advert with the lady caught in the nude when a gas ...  Read the complete review

At the Ideal Home Exhibition in March I was tempted to sign up to transfering my electricity supply from Southern Electric to NPower. I hadn't had any troubles with Southern, just horrendous bills due to a thirsty electric heating boiler and was desperate to reduce my costs. Two stands along I met British Gas and due to being a woman ...  Read the complete review

I have been a npower customer for 6 months and can honestly say I wish I had never transfered. There prices are only about £5 a year cheaper for me but the service is, well to put it bluntly, non existant! Every time you try to ring up you get put in a call holding system, not for a few minutes like most companies but for 30 minutes ...  Read the complete review

In March this year my partner was stopped in the street and asked some questions about electricity supply as part of a survey. He was asked to sign a form to confirm he had took part in this survey and he was given an information pack on electricity supply, well that is what he thought. He got home to find what was in this pack was a copy of a ...  Read the complete review