Powergen

Powergen is now known as E.on and this is my experience of E.on. We decided to switch electricity suppliers in August 2008, and after using a few comparison sites and visiting suppliers website, we decided to go with E.on, both as they were the cheapest and had the added benefit of Tesco Clubcard points on my monthly spend. The registration process with E.on was quite easy, requesting the usual details (name, address, email address, phone number and bank details) and details of my meter number and supply number from my current electricity supplier. Unfortunately our supply number and meter number didn't match on their system, so rather ...  Read the complete review

POWERGEN - Expensive and unhelpful: I was with Powergen for 4 years. I live in a one bed flat and I paid £100/month electricity. I contacted Powergen who always maintained this price was correct. I changed to EDF in 2007 and the meter was changed and a year later I am now so in credit I pay only £6/month. Powergen never helped me and I think their electric meter was faulty but they would never investigate this for me. Only when EDF changed the meter I noticed a massive difference after one year.

I was with powergen (now e-on) about 3 years ago. I'm pretty good at keeping an eye on finances and check things like bills and estimates. So when a bill came through suggesting that we triple the amount we pay for gas and electric each month I was understandable suspect! I phoned the customer support center but found they couldn't see a problem. They suggested I took a meter reading at the same time of day for a week and then call back. Even though I had a 2 month old baby and to be quite honest had better things to be doing I dutifully did as asked and then called back. They said the meter was working fine. We went through old bills at my request and they still ...  Read the complete review

I was a client with Powergen for two years, and in that time I found them to be unhelpful, expensive and disorganized. Powergen (now known as Eon) have survived in the energy market by buying up other companies and their accounts. This is what happened to me - I was a member of another company, then received a letter telling me they were now part of Powergen. This caused me no end of problems, because my energy account was on a different database from most that which held most of their customers... and they kept losing it! I would have to ring up regularly to remind them that I needed to pay for my gas, and every single time it took them about two hours to ...  Read the complete review

I have been a client of Powergen for more than one year and I am happy with them. They supply me with both Gas and Electricity, and by having both services and paying by direct debit I get a discount of 60 Pounds per year. I recently did a search on uswitch and they were not the cheapest in absolute terms, but they were still amongst the best deals available, and to be honest when you need to change supplier to save may be 20-30 pounds a year (my usage is very low since I spend most of my time away from UK on business trips and I do not need to use too much to warm up my flat since it is all double gazed) I just leave things as they are. I inherited ...  Read the complete review