Newest Review: ... address of the people that they thought they were providing electricity too. E.on raised an erroneous transfer to cancel the account th... more
WATCH YOUR BILLS!!!!!
Author Name: Kris
Advantages: KNOW IF THEY ARE TRYING TO RIP YOU OFF
Disadvantages: THEY CHARGE WHAT THEY WANT
Warning to customers who are concidering changing to Powergen-DONT!!!!!!!, I have been with them through no choice of my own but when they bought TXU uk form the administrators. I have recently received a statement from powergen with revised charges-in fact the have re-calculated my bills going back to January 2003 and charged me more they have also slapped surcharges on that were never previously billed and when contacting the customers un-helpline all they try and do is fob you off with the "promise" that someone will call you back. I have had to complain to energywatch and the energy service ombudsman, I have also contacted BBC working lunch on the hope they can assist me in what seems to be a fraudulant accounting practice by powergen. Today, I have contacted them yet again to no avail, they have promised to get someone to call me back sometime soon??? I have given them until 9am on 08-12-2006 otherwise I will make further complains including the possibility of the Seriuos Fraud Office. BE WARNED ABOUT THEM!!! You never know with these practices they to might be in financial trouble just like TXU were, but then again just profiteering.
Summary: BE VERY CAREFUL
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