I have been with Powergen for 4 years. Paid my bills by direct debit no problems! Today I received a Gas bill for £791.71. Feeling sure there had been a mistake I rand Powergen. I was told that since Otober 2006 they had not taken a Direct Debit from my account also they had not produced a bill for the last quarter so this bill was for 2 quarters. No further explanation could be offered. But the top and bottom of it was this money had to be paid. All their own fault. BUT........who is quids down every month? Me! Yes I should have noticed I was a bill missing and the direct debits had nt been taken. But I have recently lost a close relative and have nursed her for the last few months. Not an easy time.
It makes me wonder if Powergen periodically catch people out like this so that they can t move companies. All I want to do is get out of my commitment with them but obviously can t now.
My energy bills are now £200 per month with Powergen. More than my mortgage!!!!!!!!
All these reviews read the same apart from the people who work for Powergen. I really think their reviews should be deleted so that people can see the full picture.