Scottish Power Reviews

This is the most over charging company out there for gas and electric. No body charges much money as does Scottish Power who charge too much for using their services. Last year I was a member with them and now am 100 percent happy that I have got rid of them. In the months being with them they used to over charge me all the time for ...  Read the complete review

I rented a flat a few months ago for ten months and as I knew I wasn't going to be there forever, I didn't bother changing the utilities from Scottish Power. The electricity was provided by a pre-payment key, which means you pay for your electric before you use it. I went and put some money on the key at the local shop, so far so good. ...  Read the complete review

Scottish power...not much better than a bunch of criminals.... started to try to move in January as they just kept putting up DD even when we spent half year in credit...so we signed up with EDF..only to be refused a move by SP? then they let us move the electric in March but still refused the gas? then we start to get bills for ...  Read the complete review

i am a customer of another supplier which i have been with for over 30 years and am quite happy with them or i would have changed many years ago. scottish power ring me constanly telling me how much i will save monthly/yearly i tell them i am not interested but they persist in ringing me, today while i was on the landline to scottish power ...  Read the complete review

I've read a lot of negative reviews about Scottish Power on this site, this maybe one of the few good reviews! We moved to Scottish Power to escape the clutches of NPower. Npower charged us for power we hadn't used and messed up our bill when we did pay and so compared to NPower, Scottish Power are a dream! We were actually ...  Read the complete review

I switched to a Scottish Power online tarriff 3 months ago after receiving a sales call from them. They asked what I paid for my current gas and electricity and when I told them the sales person told me they could supply for £30 a month less. As I thought it strange that they could work out so quickly how much electricity I used only by the ...  Read the complete review

I am appalled at the "selling" tactics of this company. I was pressured into signing up with them when I was cornered in a shop doorway as I waited for the rain to ease off, big, big mistake !! When I got home I read through the leaflet and saw that I could cancel the agreement within a 7 day cooling off period. I had signed on a ...  Read the complete review

We signed a contract with Scottish Power for a dual fuel switch over last year. At the time there was a move to lock into fixed price utilities and prices were due to rocket. I have to say that I haven't received bad service, but then I have never had the need to contact them! I manage my account online and have the opportunity to go ...  Read the complete review

I have just come off the phone with Scottish power what a waste of time, very abrupt and certainley dont want to listen to a word you say regarding your problem. It started Saturday we had just got back from a lovely holiday to be confronted by one of there letters asking us to pay £143 for gas & electric for a house we have not lived in since ...  Read the complete review

Are we sitting comfortabley? then I will begin We moved into our brand new appartment in august last year and not wanting too have our electric supplied by NPOWER ( 1st mistake) we decided to try Scottish Power a direct debit was set up and we started paying? 2 months later we recieved a bill (guess who?) Npower so I rang ...  Read the complete review

At the time of writing this review for Scottish Power I am patiently sitting by the phone waiting for their complaints dept to phone me back (doesn't bode well for the review does it!!!). Since moving into our home 3 years ago we have been with Scottish Power and up until the start of this year had no problems with them ...  Read the complete review

If I could rate this review in under 150 words I would, of the companies that I have dealt with they are by far the worst, and make no apology for errors that they have made. I have dealt with them twice once with my ex-wife and now (or we hope were dealing with them). My previous experience was with a sales rep who made such a good ...  Read the complete review

Having just had five phone calls with Scottish Power, I thought I'd review them. I spent some months with SP last year with an dualfuel online tariff. I really liked the ease with which I read my own meters and submitted the details. Immediately, a price was calculated. There was also a useful energy breakdown with a chart. I paid ...  Read the complete review

If there were medals for the worst service ever, Scottish Power would have won them all. We used to be supplied by Manweb, which was OK, but Scottish Power is just the dregs. Twice a year a meter reader comes and takes the readings. these are ignored by SP who make up their own (estimated) readings. Customer Service will not reply to ...  Read the complete review

We have an online tariff with Scottish Power and use them for Electricity and Gas. Our monthly direct debit is £50.00. The Scottish Power website is easy to use and self explanatory. We can enter our readings once a month and closely monitor our gas and electricity usage. However, the customer service is ...  Read the complete review

THE worst of the worst. Proceeding with a warrant for entry against me despite making a payment. My bill has been hiked up without warning too.

How do they get away with it?

Scottish Power has got to be the worst electric and gas supplier out there at the moment. I just got rid of them last month and i am so thankful that i have. When i signed up with them back early last year they seemed decent to be with. One issue i had was getting through to them on the phone to open my account. I could not get through to them ...  Read the complete review

Take your money straight away by direct debit and when they over-charge will only repay you by cheque that is sent out 2nd class after a number of days while they process. Therefore can take 3 weeks to get back the money by the time their cheque clears through your account. VERY POOR SERVICE!

Last year my boyfriend and i moved from a student house into a nice two bed terraced house. eveything was perfect and when the letting agency showed us the amazingly low monthly direct debit of £17.00 for gas and electricity that scottish power offered, things seemed even better. and for 6 months we were happily oiving in the belief that the world ...  Read the complete review

Who put the 'con' into the word 'consumer'? I was approached by a representative of Scottish Power last September who asked if I'd be interested in changing suppliers. I was with Npower at the time and quite satisfied with their service, so I said I wasn't interested. He then said "What if I tell you that Scottish Power can supply your gas and electricity for £80 per month, capped until the end of 2009?". As I was paying £120 to Npower I replied that he suddenly had my interest, and duly signed up. I have just received a letter stating my DD will be increased from £80 per month to £254. A letter to the Customer Service Director was simply passed to a girl in the CS Dept who completely evaded the issue and did nothing. Anybody else experienced this and wonder if the press would be interested?