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DO NOT USE THIS COMPANY! -  Southern Electric Utility Service
Southern Electric 

Newest Review: ... at the door, id just got out the shower so as quick as i could following a major operation i put my dressing gown on and went downstairs t... more

DO NOT USE THIS COMPANY! (Southern Electric)

RachHallie

Member Name: RachHallie

Product:

Southern Electric

Date: 21/10/09 (45 review reads)
Rating:

Advantages: none

Disadvantages: constant harrasment

My partner was with these already when I moved in so to be honest i didnt have a lot to do with them but my problems with them is their sales people who come to your door...and they do come to mine A LOT.
We have since changed energy provider my patner was sick of thier incompetent service and hassle we recieved from them.

My dealings with the door to door sales people started 3 days after id had my baby daughter my emergency cesarean.
10am - knock at the door, id just got out the shower so as quick as i could following a major operation i put my dressing gown on and went downstairs to answer the door. a young lad said 'about time, thought you were out!' so firstly i was annoyed at this comment. he then asked what energy company we were with to which i replied we were with them. he said well its not on my sheet are you sure. erm yes.
anyway i said he would need to speak to my parter as he start going on about their products they offer but since he deals with it its best to speak to him. so he went, i assumed they would ring my partner or something.
12pm knock at the door, again was upstairs so went down fast as i could, and a different lad from southern electric was standing there asking who we were with, i said someone had already been so he did apologise and left.

5pm 3rd knock at the door which my sister answered as she had popped round to help me, 1st guy back again asked her if her mum was in!! (she is 22!) so she said no cos its my sisters house, so i yet again went to the door and said this is the 3rd time youve been round now and i told you that you need to speak to my partner...he said that i told him he would be home at 5, so i said no i didnt cos he dont get in till 6.30, so he told me i was lying! and got really stroppy.

Now this would anger me at the best of times but a few days after ive had a major operation to have these idiots calling at my door 3 times is just ridiculous.

im so glad weve switched but yet i still get them coming to the door once a month even though ive requested each time for them to stop coming.

Summary: rubbish

Last members to rate this review:
(10 members total)

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Overall rating: Useful

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Last comments:
RachHallie

- 21/10/09

edinburger - erm thats why i stated at the top that my partner was with them and i therefore didnt have a lot to do with them but that he changed beacause of the bad service
edinburgher

- 21/10/09

Sorry for the low rate. Will I'm sorry they pestered you, you say nothing about the company itself (as these 'lads' were no doubt just middlemen paid comission to try and sign up new people).
poppyash

- 21/10/09

Sorry to hear about your harassment. I have been with Southern Electric for 3 years and have found them to be most helpful when you contact their customer services.


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