Thames Water

Description: Thames Water is the largest UK water company, covering an area of 5000sq miles across London and the Thames Valley. 8 ... more

Thames Water ... million people are supplied drinking water from 20,000 miles of water mains treated at 100 water treatment works. Sewerage services are also provided to 13 million people in the Thames Water area with a network of 351 sewerage treatment works and 40,000 miles of sewers.

Newest Review: ... paid them a £200 'admin' fee for fun) but we faced the least amount of trouble from Thames Water when we told them we had only moved in in June. However, last week I got a letter addressed to the 'Occupier' telling me my water was about to be switched off as we hadn't paid! I phoned them up to find out what was going on; apparently the previous tenants owed money - probably on the two months ... more

... after they moved out - but I wasn't to worry as my supply wouldn't be turned off (why threaten to, then??). But even though I gave them the letting agents address so they could get a forwarding address for the last tenants, I've since had several lette...more

Read Reviews for Thames Water

Thames Water: Ditch and switch? I wish! (317 words)
by - written on 06/11/09 (Very useful, 8 readings)
Rating:

Of course it seems quite pointless writing a review for a water company, seeing as you can't exactly switch suppliers like you can with other utilities! Initially, ThamesWater were very good when I first moved in - I phoned up to enquire about having a water meter fitted, and the customer service people were happy to tell me that my current fixed cost was the lowest that there was (as my three storey maisonette is technically classed as a one-bedroom flat!) - in other words, a meter would probably cost me more. Super! Setting up a monthly direct debit was striaghtforward enough. My useless letting agents had not informed any of the utility companies ... Read the complete review

Arrogant, Incompetent, Wasteful (706 words)
by - written on 22/05/08 (Very useful, 55 readings)
Rating:

I can't give no stars as a rating here, but I would if I could! I completed the purchase on my current house on the 4th January 2008. In November 2007, during sales negotiations, I had visited the house to find that the road had been dug up by Thames Water. A big trench in the road, surrounded by barriers. The roadworks were still there at the beginning of January 2008, but by the time I moved in on the 25th January, the road had been resurfaced and barriers had gone. Two days before Easter 2008, just I was about to leave for work, a bloke knocked on the door asking me to move my car, because "they were about to dig up the road for Thames ... Read the complete review

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