Three Valleys Water

Description: The water company that now covers North Surrey and parts of Middlesex. Three Valleys Water was formed in 1994 when ... more

Three Valleys Water ... Colne Valley, Rickmansworth, and Lee Valley Water merged. The company then grew even more in 2000 when its sister company North Surrey Water came on board to become the UK's largest water only company. On average Three Valleys Water supplies 929 million litres of water per day to approximately 2.9 million customers. 42% from the water supplied comes from rivers and reservoirs and the remaining 58% from boreholes and aquifers. Three Valleys Water manage 83 treatment works as well as 137 service reservoirs and supply water through 14,277 KM of mains.

Newest Review: ... for a water meter to be installed. That was in October 2001, an engineer from Three Valleys Water (TVW) came to the property to fit a meter. He could not find either an internal or external stopcock to fit the meter to. He went away saying he would be in contact soon. After 2 weeks he hadn't called so I contacted Three Valleys Water and asked them what they were planning to do. ... more

... 'We will contact you shortly' they said, but never did. I call most weeks and have wrote letter upon letter to complain, none have ever even been acknowledged to this day. No-one wants to know, I don't think they know what to do but won't s...more

Read Reviews for Three Valleys Water

Three Valleys Water: Will they ever reply? (346 words)
by - written on 08/07/02 (Useful, 163 readings)
Rating:

I moved home in October 2001, for the first time having to pay water charges. I live on my own and am only there during evenings and weekends as I work full time. I consider myself to use very little water in comparison with my neighbours who are at home all day and have several children. I therefore begrudge paying the same rate as my neighbours when I use a considerably smaller volume of water as they do - so it made sense for me to ask for a water meter to be installed. That was in October 2001, an engineer from Three Valleys Water (TVW) came to the property to fit a meter. He could not find either an internal or external stopcock to fit ... Read the complete review

A Tale of Two Bills (749 words)
by - written on 16/05/01 (Very useful, 202 readings)
Rating:

I really don't know what I have done to Three Valleys Water, but they are obviously trying to drive me slowly mad. When we first moved to this house we were supplied by North Surrey water, the same water company that supplied us at our previous address. It took many phone calls before our account was sorted out. They didn't have us registered as paying the water bill here, but our previous house had two different accounts with both us and the new people being responsible for the water there. I was told that the problem was because we had gone from unmetered to metered water, but surely we can't be the first people to have done this. After three ... Read the complete review

Read 2 reviews

Write a review