What happend to water? (Water in general)

Member Name: voodoochilli

Product:	Water in general
Date:	08/07/02 (69 review reads)
Rating:

Advantages: It gives us life

Disadvantages: It can make us ill.

No matter where I move to, the water tastes horrible when provided by a large company that is competing for customers. Like anything mass produced, a low quality product is the result of cost cutting. I doubt many of you have had the opportunity to live in a place where fresh water comes from a well, but I have and I can tell you its a different substance altogether.

Below is a letter I am sending to my current water supplier which should illustrate how bad the water is here, in Hereford. If you want to complain about a water, electrical or phone company the best idea is to write to them directly, then contact the appropriate watchdog that deals with complaints on the matter. A very useful web site that has details on all these issues is www.churners.org.uk

Customer Services
PO BOX 690
Cardiff
CF3 5WL

8.7.02

CUSTOMER REFERENCE NUMBER 123456789

Dear Sir/madam,

For almost a year now I have been paying a monthly direct debit £37.18. Since most of this time I have been between jobs, this fee is around a quarter of my income from job seekers allowance. I am fully aware that it costs money for the services you offer, but unfortunately the service is not good enough.

Since my partner and I moved into this tiny flat that we now call our home we have had to let the water breath over night so that most of the flouride/chloride has evaporated before drinking. Constantly baths are sickening, and today I felt dizzy and almost vomited from the fumes that evaporated from the water.

I presume that the bad smell and taste of the water is chloride and I am worried about potential health implications on the matter. Our health is also suffering due to the fact that money that should be spent on food and heating is going into your account- we pay more money to you than to the electric company and the phone company.

Apparently you can get a reduction on price when your ground water does not ente
r the sewerage system. We live on the 3rd floor of a flat, we have no ground and our roof space is shared by serval over members of residence. Does this reduction apply to us?

We are seriously considering moving because of this issue, so please, improve your water quality and ruduce our rates to a reasonable level. If you fail to do this I will be forced to complain to Ofwat.

Regards




Harry O?Connor

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