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    14 Reviews
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      06.04.2012 13:19

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      Excellent product worth the money

      The DC25 is an excellent vaccum and a brilliant invention my old DC04 had died and I decided to buy a new Dyson. The DC25 was on offer as part of a package with QVC and it appealed to me so I ordered one.

      When it arrived it had to be pieced together (no tools needed) it came with a diagram and it all clipped together. Then it was time of the first use, I couldn't believe how much dirt and hair it pulled up off my carpets, the suction is excellent.

      The ball makes it much easier to manoeuvre and it can get much lower than previous modules so I can get under the dining tables. One of the main features that appealed to me was the all floors and that it will adjust to different floor types.

      It is recommended that you clean the filters every 6motnhs which i have done and it's only a 5minute job.
      I have had a few problems with the DC25 first the hose got stuck and I had to take the Dyson apart to release the hose and second the Dyson would not click into the upright position because it had became jammed and once again had to take the Dyson apart.

      The DC25 has a 5 year guarantee so any problems would be covered by this just make sure you register your Dyson as soon as you buy it.

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      08.06.2011 19:48
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      The hoover comes with a big price tag, but it is worth it!

      My parents bought this just last week after complaining about back problems from the old Henry hoover we used to have, and i have to say that it is fantastic! Hoovering really has never been so much fun!

      The first thing i love about this hoover is its design. It looks really modern and sleek, it is very simple, but yet is so much more sophisticated compare to any other hoover on the market. The ball makes it simply glide along the floor, it moves really easily and is suprisingly light, meaning you do not have to strain your back trying to do the hoovering. Infact, because of the way it just drifts along the floor and around corners. It makes hoovering fairly enjoyable and not a hassel.

      The hoover really works too. We hoover twice a week, but the first time we put this around the house, the amount of dirt it picked up was incredible! It put our old hoover to shame. The revolving brissels for carpets really help to dig out those hard bits of dirt, fluff and hair.

      The hoover is quite expensive compare to others, but it really does the job well and makes it worth it. It has loads of great smaller features. For example the dirt container easily detaches and has a button on which releases the dirt out of the bottom. Its brilliant!

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        26.04.2011 21:06
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        easy to use

        I have always had Dysons in my family home and when I purchased my first house I also purchased by first Dyson. I feel their suction technology and innotive design features make these vacums the best on the market and their quality is unrivalled.

        I opted for the DC25 roller ball which cost around £230 on offer from Comet. There is usually offers on to save money when you trade in your vacum too. The main feature is the yellow ball on which the hoover rests. It means you can move the vacum in any direction you want, rather than the bog standard pushing back and forth and stressing because you cant get the hoover where you want it. I love this feature, it lets me swerve around furniture and really helps to hoover more of the flooring in less time.

        I have an open plan living and dining room, one half is laminate and the other carpet (not my choice!) and found the button next to the power putton a saviour as it has a different function for hoovering carpets than it does hard flooring. This means the carpet gets a thorough clean in between all the material and the hard surfaces are undamaged.

        There are lots of nozzle pieces which are built into the hoover so they don;t take up too much room or get lost away from the hoover. These are great and I tend to use them for hoovering the car.

        The hoover is a little heavy but no different to most hoovers, however there is a compact version of this hoover which is loads lighter. There is no bag but the cylinder is removed by pressing a button and pressing it twice empties it. Its so simple and doesn't fill up too quickly, plus with it being clear you can see all the dirt you collect.

        I have a dog and think dysons are the best for collecting all the molting hair and dirt my dog leaves behind. I love my dyson and find the roller ball ingenious. It isn't too heavy and it sits upright in my cupboard without taking too much space. The five year guarantee means it is definitely worth its money.

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          02.04.2011 20:58
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          Excellent customer services

          I bought this item as it was on offer at Currys and had always heard good things about Dyson. I was very pleased with the item when I got it home.
          Mine is the compact version of this as I have a small house but identical to this larger version. I have carpet and laminent flooring and three large dogs who like to shed their hair where ever they are!
          I was shocked at what my previous vacuum was leaving behind. The suction on these vacuums are excellent and really pick the dirt and hairs up in the seethrough chamber. I liked the fact it is see through as you can really see what you are picking up. I find I empty the container every other day, not because it is small but because the vacuum picks up so much.
          You can really feel the vaccum suction on carpet when using this vacuum but it does not make it too heavy to use at all. It also works wonders on hard floors and picks up dust and dirt just as good. There is a quick button to stop the carpet beater going around for using on hard floors. I do find that the dog hairs collect on the lint strip when not using the carpet beater on hard floor and you will need to take it over some carpet to get this off but that is not a problem. The nozzle appliance is good but a bit limited in trying to move around an reach places so really best used for floors and not getting cobwebs down from the ceiling! However it will still perform these tasks just a little cumbersome to move a round. Also suction is not so good when using it in this way.
          There are two filters in the vacuum which need periodic cleaning but this is very easy to do. One filter is in the "Ball" and one in the top of the cylinder. They are just taken out, run under the tap and shaken then left to dry, easy as that.
          I have found when there is a blockage it is sometimes hard to locate this and remove it but one bits are taken apart you can reach all tubes and this is easily done.
          It is not too heavy either for lugging up the stairs!

          I recently had to call customer services as the vacuum had stopped sucking and was passing air out the rear of it. All Dysons come with a 5 year guarantee and they really mean this too. After having bad experience with customer services in other companies I have to say that Dyson's customer services were second to none. The internet site takes you through some self check things then if these dont sort it a phone number is given. The person you speak to knows exactly how to help and knows about vacumm cleaners too. They took me through a few more checks and too the time to explain fully making things very clear. They are paitent and clear in what they are saying.
          When none of these worked they arranged for an engineer to attend which was one in the week. I was at work and so I left it in my outside shed and they fixed it there! Brilliant.
          The vacuum needed a knew head on it and now orks perfectly again.

          So even if things do go wrong with these vacuums Dyson are committed to fixing the problem for you free of charge.

          A really brilliant vacuum cleaner and I would not have anything else.

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            15.02.2011 16:13
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            Great Vacuum, worth the money

            I love my Dyson.

            I've had it for about eighteen months, and before I owned it I had insisted that buying crappy "value" vacuum cleaners for £18 was better than shelling out loads of cash when they all break anyway...

            Bizarrely, the reason the Dyson came into my ownership in the first place is that my mum had it, and decided on inspecting it when she first came to empty it, that it was broken, due to there being a large "crack" in the ball, and the fact that the thing "comes apart in my hands", as she said at the time. She abandoned it at my house like an unwanted child (obviously made sense to put them all in one place, LOL) and I shoved it in the cupboard and forgot about it, until my own cheapo hoover gave up the ghost.

            On closer inspection, I found the"crack" in the ball was simply the compartment for you to open it up should anything go wrong, and that it "came apart" only when you pressed the required button to free whatever component you need to look at. The silly mare had thrown away a fully-operational prestige marque household appliance, and I was the beneficiary!

            I kind of know how she got confused, because it does look like its made of meccano - all big ugly plastic parts and coloured buttons and knobs. And it does kind of clunk about in quite an inelegant way. But does it pick up dirt and hairs? I can only say that I have never experienced anything like it - it was like one of those ads from the eighties where someone combs through a head of flaky horrid dandruff, revealing clean clear freshly washed hair, only on my carpet. I don't have pets, but I do have what my old boss called "an abnormal amount of hair" (on my head!) and its thick, black escapees used to be an absolute nightmare to pick up without using a brush beforehand. Being able to hoover without first grovelling around the whole house on my hands and knees was quite an emancipation. The ball element means that you can get it into really awkward spots too which is handy if you're lazy like me and can't be bothered messing about with the extension hose.

            Being a woman, I have an inbuilt intuitive ability to be able to use any domestic appliance (apparently) but I was pleasantly surprised to note that even my boyfriend could master the intricacies of attaching the hose and the little brush. He even empties it (! KNOW!!!!) because I think he secretly likes taking it apart and building it again. At least now I know why its designed like meccano.

            In the eighteen months we've had it, I have to say it did break once - a part broke inside it because I'd vacuumed up a chair or something. My boyfriend was able to work out over he phone with Dyson what was wrong and they sent a part out within two days, then called to tell him how to fit it. I was really impressed by this - the most amazing part was the fact that when he rang them, the first person he spoke to sorted him out from start to finish, and it was the same guy that phone back to check the part had arrived and offer advice on fixing it. Almost unheard of, I reckon.

            If you need a vacuum cleaner, you'd be well-advised to get one of these. They are expensive, but I can see mine lasting me years, and it makes hoovering a lot less of a hassle than anything else I've used.

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              10.11.2010 20:58
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              Very nice innovation but not perfect

              This was purchased about 6 months ago, shortly after our old cleaner broke after is lost all its suction and stopped picking dirt off the ground noticeably.

              This was the first dyson that was purchased, before i never really knew what all the hype about the dyson product was and believed that all vacuum cleaners worked in a very similar way. How i was wrong, the dyson is far superior and the carpets at home do indeed seem alot cleaner! this is because the dyson seems to have a much more powerful suction than previous brands such as hoover that have been used. Its a really nice innovation to have around the home particuarly with the spherical ball that has been installed which makes motion of the cleaner far easier controlled by tilting the vacuum to one side as you move foward to move it in a particular direction which saves time in contrast to the old fashioned cleaners.

              Another point to add is the chamber in which all the dust and dirt enters, it is extremely easy to empty, you dont need to purchase extra bags to put inside it and it is also easy to wipe down once it gets dirty. The cleaner also came with a number of extras to put onto the top nozzle when you decide not to use the rollers (i.e cleaning the stairs) one such nozzle is one that can be used for fabrics such as dusting down the tops of curtains and there is an extension to the top nozze which is a tube i find particuarly handy for removing spiders webs.

              A downside to the design, i find is that is does feel a bit delicate and i can imagine that a few of the parts on these may in fact become broken, as there is a very strong plastic presence in the design. This ia a particular problem when releasing the vacuum from its upright position to onto the ball and its rollers for cleaning, as the pedal you push down on is very lightweight and have to be extra careful, particuarly when snapping back the vacuum to its upright positioning.

              Another problem is the noise level, which really is quite loud compared to some vacuum cleaners that i have seen and used in the past. It is considerably noticeable particuarly when the rollers are active, this might be due to the design of the ball or the fact that because its built lightly the noise travels easier through the plastic shell.

              The only other set back is the price (just under £200 from most shops) but from what other dyson owners say, i shouldnt have to buy another in a long time as they are known for reliability and to not loose suction unlike my old cleaner which found itself in a skip.

              In all i think this is a very cool innovation and will be a dominant force on the market for vacuum cleaners, however do feel there is room for improvement to make it more durable although this might mean gaining weight to its light frame in the progress of which i also believe is down to the noise, although this might be my own personal opinion and others may not agree.

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                09.10.2010 12:41
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                the best hoover i've ever owned :) recommend to all

                absolutely worth every penny! i have had so many different hoovers electolux, VAX, hoover pretty much most on the market and seem to suffer endless problems with them so decided to bite the bullet and buy a decent dyson and im so pleased i finally did. its FAB :) i have had it for about 6 months now and its still as good as the first time i used it, in fact the suction on it is so strong i can actually see my carpets lifting slightly as i run the hoover over it.

                my mum had a conventional dyson which was great but this is so much better the ball just makes it so easy to get it into smaller places which saves moving around the furniture (which is a real plus for me as im currently 7 months pregnant) it really does just glide around the room and turns direction with the flick of your wrist. one thing ive always had problems with is my long hair seems to get stuck in the runner which soon causes major problems and before long they seem to stop spinning and i had to buy yet another cheap hoover but with this the suction is so strong it just takes all hair straight up into the dirt receptical. which is so simple and easy to empty and put back into the hoover even i cant struggle with it.

                the only problem i have is that the handle must be removed to use the portable attachments and i sometimes struggle to get it back in which can be a problem but its a small compromise for such a great hoover.

                the hoover itself its pretty lightweight so easy to get up and down the stairs and has a really long cord so i can get around most of our 3 bed decent sized semi on just one plug socket which is great as i find that a real pain with other hoovers.

                i would 100% recommend spending the extra cash on a dyson ball its a real investment and if my mums standard dyson is anything to go by will last for years after all shes had it for 4 years and never had a single problem with it :)

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                  14.08.2010 17:07
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                  Just buy it, no really, but it.

                  This hoover really is quite decent...

                  Ill start by telling you about my old hover, we bought it as a replacement for our old electrolux which sadly passed away after many years of loyal service, at this time we didn't happen to be rolling in the good stuff, and where forced to purchase a rather cheap vacuum cleaner for £45 (an Argos special i do believe). As you can imagine this didn't last long, as for some strange reason the fan had been placed on the front of the machine, so that when you approached something you wished to suck up into the beast, it blew it away instead? I'm not sure what genius came up with this idea, but hey, that's a review for another day.

                  In the end, we settled for the dyson ball, at the time it had been all over the internet, our friends had one and where only too willing to sing its praise, so much so you might think the thing cleaned up of its own accord (which by the way, is not the case, as sad as i am to burst your bubble).

                  The dyson ball was like a dream, so compact, light weight, and wonderfully easy to manoeuvre around the furniture, and the head of the vacuum was perfectly shaped too squeeze into those small corners most cleaners couldn't dream of reaching.

                  The suction on the hover isn't the best, but it more than makes up for this by being so damn manoeuvrable, it really did cut cleaning time down a large chunk. The vacuum's 'bin' could have been bigger, as it didn't seem to hold all that much, but I was loving the hover so much I didn't mind the constant trips to the wheelie bin.

                  Sadly though, the overwhelming joy at finding such a suitable replacement for my electrolux was short lived, as the dyson ball developed an allergy to.... dirt.

                  The head of the vacuum broke on me twice, within 3 very short months, and Dyson where very quick to replace the part, but this shouldn't be happening should it? I don't think anybody purchases a £230 vacuum cleaner, and expects to have to have parts replaced in mere months of owning it, even when the vacuum was shown such a tender loving care.

                  Dyson eventually admitted that the fault was on their part, the motor in the head of the vacuum cleaner was not powerful enough to keep the brushes spinning, or something along those lines, and so they eventually replaced the head with a brand new one, brand new design, which to this day (8 months and counting) has not had to be replaced once, something i am more than pleased with....


                  SO IN SUMMARY...
                  Im happy with this vacuum, so very very happy. Although there are one or two ways in which it could be made better, im not going to complain about them, because there are far more things which could be worse!

                  If your looking for a reasonably priced vacuum cleaner, that works wonders and is absolutely brilliant to use, please give this ago! It really is a dream to use, so simple!

                  5*'s from me my friends! happy shopping!

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                    28.07.2010 13:26
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                    I would never have hoovered again in my life if it wasn't for this!

                    I remember the childhood days, 'no mum, I hoovered the stairs yesterday that's so not fair'. I hated hoovering with our stiff, remote hover. The suction was terrible and the wire was unbelievably short. I always blamed the chore, not the appliance! Unfortunately, I should have been more optimistic when I used the Dyson ball. I also remember carrying the hoover with both hands, bumping it up the stairs because it was such a heavy, bulky piece of junk!! Dear oh dear, I hated the hovering the stairs. Matters got worse when we have a baby in the house, I used to peer with contempt and the cute little chubby-face monster thinking, "don't you dare crush that Rusk's biscuit into my newly-hovered carpet". Not that my telepathic messages helped any, little Summer just giggled and done it any in order to see me struggle and drag our junk hover over the carpet.

                    After my childhood memories, I got laminate floorings and resorted to brushing. I loved the sliding, the gliding of the brush. It was nothing like our Safeway hoover!! I swore I would never touch one the bulky beasts again. Until my Aunt Carol fell down the stairs, became bed bound, and her only son went to Thailand on a business trip (lucky beggar, I still to this day don't believe him, he packed his trunks!!). You would never guess what she left out for me, a big, bulky hoover and a dirty carpet. Wow-ee!

                    However, I was mistaken. This wasn't any hover, this was the Dyson ball!! I took a deep breath and began to pick up the hoover. It was incredibly lightweight! I could pick it up with one hand it carry it around the two-story house no problem. First using the Dyson ball can be overwhelming. It is supposed to be easy to use, but it can seem to be a little too easy. Not feeling the hard, harsh weigh of a hoover can be a bit complicated. You need to learn to push gently, and not push too fast as you might not pick up all the dirt. (It's lighter so it glides faster).

                    The electrical wire is very long. Is this a pro? Sorry, no. (A little rhyme). The cord was a bit of an annoyance to me as I felt the need to carry it around everywhere. It is hard enough getting used to a gliding a weightless, twisty turney hoover with a long wire trailing behind you!

                    When using it, I felt the ease of gliding in and out of furniture. Regardless of how well it turns corners, I still find it can't get into certain areas, so I have to detach the pipe anyway. Another great feature, and very long pipe (forgive me for my lack of technicality). My aunt had a good set of stairs. Although I must say I have never had an easier time hoovering stairs. The hoover is quite petite in my opinion (really, no-one shares this opinion with me!) so not only can it fit on a step, the pipe is so long and the suction in the pipe is so damn-well good that you can do the full stairs without a tiny bit of strain. Yes, I am being deadly honest, it is so easy.

                    The hoover has great suction, yes. However, I have seen better suction and this is coming from someone who hardly uses hoovers! For the price I paid I expected a little more in terms of suction, but I never had one clogging problem the whole time. The suction is pipe is very good, I have no idea why in the main part it fails slightly.

                    If there is one that really bugs me about hoovers? It's the "BARRROOOOOMMMMMMMMAAAAA". My goodness, some of them sound like tree choppers! The Dyson ball is not exactly quieter than any other models. However, the noise is not as harsh and my sick Aunt appreciated that.

                    The Dyson ball has extra brushes, click features which hides brushes, bla bla. However, I have to be honest and say I'm not an expert on these. I like to use the main part of the hoover and that is all.

                    This Dyson ball is so easy to clean. It is a case of click, take out, click in, done! I am no use with hoover bags, I am no use with hoovers. However, Dyson ball is the next generation. You will never believe what I done at the end of my 3 weeks cleaning after my aunt? I bought the Dyson ball!! I am even now considering installing carpets because of it.

                    The Dyson ball is tricky to move at first, sometimes it swings a little too fast, glides a little to fast. However, soon you will become a hoovering professional (like me). And you will have to fight your other half to get a shot of it!! Okay, that was a lie, but my opinion of this amazing hoover isn't.

                    It's not perfect, it's quite pricey (£200), but it will change your view on hovering forever - promise!

                    also on ciao.co.uk

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                      04.11.2009 16:42

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                      Great vaccum cleaner for smaller homes

                      This is the 4th vacuum cleaner I have had in 3 years, which shows most doesn't last long in my house. However I have had this for 6 months and it is still in good working order.
                      It is very easy to operate and the ball feature means it is much easier to navigate whilst hoovering.
                      It is very lightweight which makes it easy for carrying around the house and up the stairs. However because it is lightweight it doesn't carry a lot of dust therefore needs emptying quite a bit. This isn't a problem for me as I only have a 2 bedroomed small house however if you have a larger house you may wish to purchase a larger hoover which can carry more dust/rubbish.
                      I find it easy to empty, just push the button to release the cylinder and then I take it straight to my wheelie bin and push leaver which releases the dust straight into the bin.

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                      07.09.2009 19:53
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                      Takes a bit of getting used to but otherwise great

                      After have a henry-esq hoover for far too long we went back to dyson, as every body knows dysons are probably the most loved (as much as a hoover can be loved) household vacuum cleaners so naturally I was faced with high expectation. We bought the hoover in the argos sale for £170 and otherwise would have probably never even tried it as it seems to be a bit of a *fad* item if you haven't tried one. The first thing I noticed when using the dyson ball is that unlike the other dyson models this is extremely light weight and manoverable. The ball thing takes a bit of getting used to, at first I felt like i was wiggling a slinkly at arms length, but once mastered it makes the hoovering a hell of a lot quicker as theres no lugging it back and forth to get the 'hard bits' and to be honest the getting used to part is actually really fun.
                      Its got all the usual bits and bobs such as the 'sucky pipe' thing with different nozzles to go on top which helps with hoovering the stairs, although as its so light I've started to just use the main hoover and carry it up with me.
                      Another thing, as with other dysons is that you don't have to shell out loads of money (well it adds up!) on hoover bags as the dirt goes into a built in catcher which is really easy and mess free to empty.
                      The only thing I can complain about is the fact that the ball is quite bulky which makes it a bit difficult to get under the bed to clean.

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                        21.07.2009 11:01
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                        I would recommend this product

                        I have owned my dyson DC25 for about 3 months now and i love it. we choose to replace our cheap shops own brand vacuum with a dyson because we have a house cat that is permanantly shedding fur so we needed something with stronger suction to tease the hair out of the carpet.

                        The DC25 is perfect it has great suction. It can be used on hard floor and carpet as it has a spinning roller that can be turned off (I would also recommend turning this off for small mats). The dust collection is easy to empty.

                        The ball concept takes a little getting used to you have to remember to click down the leg on the back for it to stand up (which was a little stiff at first but soon loosened off) Directionally it is great, so easy to direct right into corners etc

                        I would recommend this product.

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                          20.07.2009 22:35
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                          A great vacuum that I would recommend investing in

                          I was quite happy with my trusty old DC08 for my regular (or maybe not as regular as they should be) hoovering sessions, until I won the latest DC25 in a competition.

                          I hurried home with my new prize and unpacked it instantly. The instructions of how to assemble (3 pieces) were very easy to follow and I quickly had the vacuum in one piece ready to switch on.

                          It comes with 2 attachments, one for the stairs and one for curtains (I think!), which fit neatly into the back of the unit so you don't have to spend ages hunting them down when you need them.

                          The cord is quite long, I can do the whole of the downstairs without having to change sockets and then transfer to upstairs, so no delays there. It's quite light (7.5kg) so when you do need to carry it up and downstairs it's really quite easy.

                          When I switched it on I started to handle it in the way I would a normal vacuum, it took me a while to get used to it twisting and titling, but it didn't take long. It's so easy to handle and you can get around really quickly because you don't have any of this backwards and forwards work to do.

                          It's easy to use on the stairs too. you can leave the main unit at the bottom of the stairs and the telescopic hose reaches right to the top step. Using the stair attachment really helps and allows you to get into all of the little nooks and crannies.

                          I though my previous DC08 was good, but I'm embarassed to say that this vacuum was nearly full from one trip around the house on it's first outing! Either the DC08 isn't as good as I thought, or this is an amazing hoover!

                          It's really easy to empty/ clean. Just press a button and the cyclinder comes out, then press a different one over the bin and the bottom opens and the dirt comes out. You can also remove the brushes to clean those to remove any hairs / cotton etc that might be stuck.

                          I would highly recommend investing in this product, it's easy to use, light, convenient and has been well thought through.

                          If your in any doubt I'll come and demo mine, I love using it!

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                            15.05.2009 15:45
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                            I'm pleased with it!!

                            Having had Dysons in the past when my last one decided to give up after a number of years I didn't hesitate to buy another one.
                            I looked into all the different models and thought this one looked adequate for what I needed it for and tbh I was quite intrigued by the design.

                            It was very easy to put together with a few clicks and the machine was ready to go.
                            Upto now I haven't been disappointed with the way if performs. It is very powerful and cleans really well. The ball means it does move around corners easier however it is quite heavy which means it can be quite strainful on the wrist (it might just be me!!).

                            I love the fact it has a button so you can turn off the brushes to enable me to go from carpet to hard wood flooring, we have a mixture of both in our house and it used to annoy me having to get a brush out to do the hardwood after hoovering!! Its so much easier and saves quite a bit of time.
                            The tools are ok, I like the fact that on the nozzel tool you can move a brush bit down the nozzel to enable you to hoover along the skirting boards.

                            To empty the cylinder is also very simple and works in the same way as my older dyson..press the release button at the top of the cylinder and once over the bin push the button on the cylinder to realease the bottom. It does seem to have a smaller capacity than my older version dyson so does need to be emptied more often (either that or my house is muckier lol).

                            It is quite noisey but then I haven't really compared it to other hoovers so I assume they are all that noisy.
                            All in all I am very pleased with my purchase and definetly worth the money I paid for it £215 (special offer £60 off at argos a few months ago). It does seem quite expensive but comes with a 5 year parts guarentee aswell.

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                          • Product Details

                            Short name: Dyson DC25 Ball