Don't buy one! (Dyson DC 11)

Member Name: Hollylodge

Product:	Dyson DC 11
Date:	04/04/05 (367 review reads)
Rating:

Advantages: None

Disadvantages: Unreliable, Heavy, Expensive

I have owned a DC11 for 18 months and I can honestly say it is the worst thing I have ever bought in my life! It is cumbersome and heavy and I have had nothing but trouble from mine. Dyson have sent me parts and an engineer has serviced it (it worked OK for a short while) but still it is totally unreliable. I am just going to put up with it now until I can bear to spend more money on a new (different brand) vacuum cleaner. I do not want to have to spend another day waiting in for Dyson to send an engineer round. My heart sinks when it comes to vacuuming my floors - I hate it and will never buy a Dyson again. One of the 'help desk' people I spoke to at Dyson also hates them!!!

Summary: