Over-rated disappointing Dyson (Dyson DC01)

Member Name: plodder

Product:	Dyson DC01
Date:	11/01/02 (185 review reads)
Rating:

Advantages: carpets, emptying, change filters easy

Disadvantages: unrelaible, hard floors, blocks easily

My previous hoover was a VAX; not the prettiest thing in the world but effective. Caught up up in the Dyson hype we bought a DC01 which was one of the most expensive on offer, so we expected a lot. It is good at cleaning carpets in the upright position but poor at most other things. It blocks easily, even with small bits of paper for teh body and the hose blocks almost as easily. The pulley belt broke within a month. The hose broke 4 times, 3 within the 2-year warranty and were readily replaced by an excellent service reception; I expect they have lots of practice.
Since then the hose broke yet again but I have used copious amounts of cellotape rather than invest in a new hose that will inevitably break. The small, flat hose attachment has broken three times (2 replaced within warranty without question).
It is very poor at cleaning hard floors; it blows and redistributes dust over the floor rather than suck it up.
Filters are easy to replace and the drum easy to empty and clean.
It does have some plus points but these are more than outweighed by flimsy construction and poor performance.
It was very telling on my several vists to the local repair shops for replacement parts. Dealing with many manufacturers they regard Dyson as plastic rubbish that constantly break.
I have never had such problems with previous cleaners, so I am not heavy handed. If all you do is clean caprpets and keep it in cotton wool then it is probably fine, other wise buy something else.

Summary: