* Prices may differ from that shown
We felt very brave when we bought this. Dysons were just coming into public consciousness and somewhat uncharacteristically we decided to select a modern, relatively untried product, on the basis of their advertising as a big improvement on conventional modelas. We have had no cause to regret this decision!
Compared with the standard types of vacuum cleaner, our Dyson DC05 looks very different, being compact - even squat. The main thing you notice immediately is that the bin is made of clear plastic so you can see very easily how full it is - a good innovation, I certainly remember having to guess that bags were full by the sound and lack of suction on other machines. That is of course the main innovation, there is no bag to fill up, the dust goes straight into this bin. This is detachable so you can empty it into a plastic bag or directly into the dustbin - I always do the former, otherwise it would get pretty messy quite quickly.
Our model is finished in yellow plastic, with some metal parts, according to the instruction leaflet it is also available in various combinations of lime green, purple and magenta. The final thing you notice is how light it is - very easy to pick up in one hand. The shape and size makes cleaning the stairs, or high up places quite easy. You can balance the main part of the machine on a small flat surface, or even hold it in the air for a short time. There's an extendable rigid pipe at the end of a fairly long flexible hose, so you have quite a long reach all told. It balances and can be pulled along by two large wheels and a small steering wheel at the front. It is quite manoueverable and easy to manage. Certainly recommended for anyone not wanting to lug anythign heavy around.
It comes with various different attachments, such as a pointy bit, a circular brush and a wider rectangular 'turbobrush'. These are clipped in and out to the pipe. In theory they attach to a bracket on the hose when you're not using them, but they tend to fall out so we just bung them in a cupboard until needed. You turn it on and off by pressing a pedal on top of oen of the wheels.
It performs its sucking duties pretty well, with different ends specialising in different things. It doesn't always pick up the most stubborn things, but this is true of all vacuum cleaners. When it stops sucking as well it is time to clean the filters. There is no other warning of this, and it tends to creep up on you gradually, but you do get used to looking out for it. The filters come out easily, and are just rinsed in soapy water and dried out. They can be re-used many times. The instructions say to change them every year but I think we've only bothered about twice. You get at the filters the same way that you get at the bin to empty it, by undoing some sturdy clips - no chance of them releasing accidentally.
Problems? Well, I've replaced the motor twice - but bearing in mind that we've had it over 10 years, and a compatible new motor costs £15 (from ebay) that's not too bad. I did need some special screwdrivers bits to allow me to get into its guts, and putting it back together felt like doing a very complicated 3-D jigsaw, but it was worth it. Obviously this wouldn't be for everyone, so that is a word of warning. I don't know how a lifespan of 6 or 7 years compares with other makes if you had to replace it ratehr thanmend it.
The flex rewind mechanism has also stopped working properly - it deteriorated the first time I disassembled the machine, and stopped working altogether the second time, though it was having problems even before this. It's not a big deal, but is slightly annoying as we have to drape the power cable around it instead of storing it neatly.
That aside, it is still working as well as ever, and I see no reason why it wouldn't continue to do so for a long time. Bagless technology for the win! Assuming other Dyson models match this standard, I wouldn't hesitate to recommend the brand.
We've had this DC05 for about 6 years now.The suction is great, but the cable rewind mechanism is useless, it was replaced 3 times under warranty and once since the warranty expired at our own cost, it only lasts about 3-4 momths, then it doesn't work any more.We're sick of replacing the mechanism , we have to push the cable in by hand, it's a pity Dyson couldn't put a bit of R&D into cable rewind, even the cheapest vacuum cleaners have functioning cable rewind mechanisms.
I have had my dyson for 9years and I still love it even though it has a few glitches!
When we bought this it was about £150.00 which I thought was a lot of money at the time but had heard they were great - I haven't been disappointed, I know people who have gone through 2 hoovers in that time.
Firstly it's compact and easy to store as the wand bit hooks into the main cyclinder. It also hugs the stairs although rather precariously I must say it does work! I love the attachments and I use them all regularly so I leave the attachment on the hose so that I can easily access them.
I must admit like one other user on this site that one of the plastic bits on the wand did split but as it has a 5year warantee included I phoned customer services and they were extremely helpful and got another one out to me straight away.
The suction however is absolutely fab and that's why I like this machine, I help clean a friends house and I take mine with me!! I've used many other hoovers and a lot of them with good suction actually stick to the floor and make it hard to push backwards and forwards, however the Dyson glides over floors and effortlessly cleans. I do noticer however that sometimes the suction goes slightly and whenever I notice that I clean the filter which is very easy and bingo it's back to it's full suction power - there is a big difference if it's left dirty. The instructions say clean twice a year.
I have also noticed that it's worth checking the wand from time to time, that it hasn't got anything stuck up it as I have realised this a few times. Also once when I went to clean the filter I thought I'll just have a look in the bit which goes from the hose into the cylinder and in the hole was a clothes peg - no wonder it wasn't working so well!! So sometimes it's not always the manufacturers job!
You can also buy replacement filters on their website if it gets really bad, they do a deal where you can buy both the lifetime and the washable one for about £19.00 which instead of a new hoover is a good price!
The retractable cord has gone a little over the years and I do have to kind of give it a small helping hand but that doesn't matter to me because the hoovering part is so good. I did notice that you can buy the retractable replacement part on their website so if it went in the first 5 years you could phone for another one. In fact they seemed to sell almost all the bits for the hoover except for the actual cylinder - you could almost make up your own hoover with the spare parts!!
I like the fact that this hoover is compact, it fits in my Ikea kitchen hoover cupboard great (although we had to adjust the shelving part a little!).
Dyson customer service is very good in my experience.
We bought our DC05 as a second-hand refurbished model, and would never have considered spending the money to buy a brand-new one. After the experience of the DC05, though, I would absolutely consider buying new when this one dies - we absolutely love it. So much dust & dirt comes up out of the carpet - even when we ran it on a carpet that had already been vaccuumed with another cleaner. There have been a couple of breakages on ours - the clip that connects the straight tube to the bendy one, and the wiring at the base of the plug. Not too bad considering that it was quite old when we bought it, and it only cost us 35 pounds. Parts are readily available direct from Dyson at reasonable costs, so we'll replace the part with the damage clip when necessary - at the moment it's done up with tape. It did take us a little bit of fiddling to work out how to switch the head from the carpet setting to the hard floors setting, and to figure out how to take it apart for cleaning - the instruction sheets we found at Dyson online weren't very helpful. Once you know how to operate it, though, it's very easy to use, empty, and clean.
We've also bought a 'turbo head' for it, as we have two cats and a LOT of fur in the carpet. We weren't able to buy the part online from Dyson - after some messing around trying to work out why we weren't able to put the part in the shopping basket, we called their customer service number & discovered that they don't let you buy it online because some machines need an adaptor. There was a little bit of confusion about this - one person told us ours did need an adaptor, the other told us it didn't. In the end they supplied the adaptor at no charge, and also waived the usual handling charge for placing orders over the phone instead of online.
The only negative comment I have is that it is VERY NOISY. I'm not too concerned about this, seeing as we don't operate it every day and the machine does generate a lot of suction as well as noise.
I purchased the Dyson DC05 about two and a half years ago after buying endless amounts of cheap hoovers, just for them to break after a few months or not work properly in the first place. I bought this from my catalogue as i couldnt afford to go out and buy one out right. It was advertised as being £179.99 but i had an code for money off and ended up paying £120.
The hoover is grey and yellow in colour and has a see through bin which holds all the dust that is sucked up the hose. The advantages to having a clear bin are, you are able to see when your hoover needs emptying, it is very easy to empty as you can see that everything has been tipped into the bin, if you pick up something you shouldnt have you will be able to see it and pick it out and the last is that you can actually see how well your hoover is working and picking up. The hoover is quite light and has a handle that is easy to hold onto when carrying.
THis hoover is fitted with dual cyclone. Apparently James Dyson took 15 years and 5127 prototypes to develop his hoovers so that they never lose suction. The full range of Dyson hoovers have a lifetime filtration which means that you never need to buy filters.
It is easy to manoeuvre the hoover round when you are cleaning, but the extra tools are stored on the hose so as you are moving around they do tend to knock into things as you are going along. The floor brush fits easily underneath chairs, units and cupboards as long as there is enough of a gap otherwise you have to pull eveything out to clean under them. To get into the corners you need to take the brush off as i find leaving it on doesnt get right into the corner to pick up any dust. Cleaning up and down the stairs is very easy as the hoover sits comfortably on the stairs.
The only problem i have with the hoover is that it is quite bulky and storing it could be a problem if you havent got the space. I am quite lucky as i have a big cupboard especially for my cleaning products. Dyson have a service where they take your hoover and give it a bit of an MOT. Ive not used it personally but my mum have, it cost her £35 and she got her hoover back good as new, the only problem is that you will be left without a hoover until you get yours back.
There are more up to date versions but mine have never let me down and is an excellent product.
My wife and I have had a Dyson DC05 for nearly 5 years, and I've got to say it's the best reason for men to do the vacuuming ever invented.
The amount of hair 1 dog, 1 daughter and 1 wife can leave around the house is amazing. Even more amazing to see it whizzing around in the transparent cylinder. This is the really fun part of course!!
I have to say at this point this review is based on what I see and hear rather than my actual experience but I'm sure you'll appretiate it anyway.
Unfortunately, I usually get lumbered with emptying the damn cleaner. A job preferably undertaken outside in the rain in order that the dust, of which there will be plenty, is not recycled.
They're not cheap, but I would be sceptical about using the smaller one if you have pets as you would be emptying it constantly.
Another bind is that ocasionally you will have to take apart the turbo head and free up the bearings from dust and hair. A good spray with a dry silicon oil around the bearings will have that brush whirring like crazy and better than new.
Okay I had this machine for 3 years. I got on the Dyson bandwagen having been wooed by their stylish looks and promises of wonderful cleaning. Things started well as I got a great deal from one online company and saved a lot. The machine was well packed and labelled. It performed great for the first 6 months. I used it about 2-3 times a week on mixed carpet and tiled surfaces. I followed their guidelines to the letter about cleaning what needed cleaning and being careful in all regards. During this time Mr Dyson decided to move his empire to the far East thus letting down a loyal workforce and trashing another British concept - however that is not related.
Problem 1) The rewind function started to fail and after a few more times it needed to be manually helped into the storage compartment.
Problem 2) It was fiddly to and messy to remove the dirt collection unit.
Problem 3) Like another person has reported on the site the connector at the top of the flexible hose started to split.
Then slowly but surely everything else started to go wrong. The cleaning power diminished every time. Despite checking filters etc, etc it just wouldn't behave well. I never have over used the machine but it was starting to die. This being less than one year and having cost more than double the price of most of the competion.
I put up with its problems until this year when it started to cut out and switch off. Finally the cleaning ability became so bad I called it a day. Then it died for good and never switched back on.
To summise it was a great honeymoon which was shortlived. It is light but very fragile. It fails in just about every area possible. It costs a lot for what it is.
I have just bought a new Miele vacumn cleaner - yes they are costly too but the quality and features are simply superb. It uses a bag but the bag self seals - no mess. They are just top quality in comparison.
Just think before you buy and remember that Dyson was voted one of the most unreliable products by several independant testers. I know of 3 other people who report poor satisfaction with Dyson products and Dyson support.
Think and avoid tunnel vision before choosing is my message to you!
It is now almost exactly a year since we brought our Dyson DC05 vacuum cleaner. We got it just before Christmas last year and it is great. We had chosen to get one of these after a recommendation from a friend who had recently brought one. We went to argos to buy it, but they are also available from many other electrical shops and even some supermarkets sell them. There were a number of different ones to choose from. They have upright vacuums and ones in various colours, but we decided on the dyson DC05 because it would be easy to move around and for doing the stairs. It cost £199 and it is grey and yellow. As you would expect, it comes in a very big box with a picture of the dyson on it. On the box and on the information booklet included inside it tells you about the features of the dyson DC05. These are 1200 watts cord rewind on board tools 5 filter stages bagless – so no loss of suction clear bin, so you can see how full it is telescopic tubes lifetime hepa anti allergy filters (washable) sits on stairs british Allergy Foundation seal of approval Turbobrush – to improve pick up of pet hairs and other fibres Adjusts to carpet thickness and you only nees to attach the pipes as it is all ready made up. It is really easy to move around the house with it and it even rests easily on the stairs. The main pipe on the dyson is extendable which makes it easy for tall and small people alike to use this vacuum. Unlike other vacuum cleaners that you can buy all the extra little brushes and tools are attached to the vacuum cleaner pipe so you won’t lose anything.These extra attachments that you get with the dyson make it easy to vac in corners, around skirting boards, furniture and the stairs. The front of the vacuum cleaner has a clear cylinder where all the dust and rubbish that is sucked up is collected. Before we got our dyson we had a vax and thought that it did quite a goo
d job, we had 2 cats and would vacuum our house every other day and thought it looked clean, but when we used our new dyson for the first time we could not believe how much cat fur and dust it had collected. The suction on the dyson is excellent, I am sure it can suck down to the floor boards underneath it is that strong. The dyson is light and easy to carry, it has a long extendable lead so even if you have a long room to clean you shouldn’t have to keep stopping to change which plug socket you use. I have also used it to vacuum my car, the carpets in the car have never been so clean. The cylinder on the front means that you never have to change a bag again. It is very easy to empty by just unclipping the cylinder and emptying it into the dustbin. There is a washable filter inside too which needs to be cleaned every six months. I did this earlier in the year. It is easy to remove, it is just a circular blue piece of sponge. It looked quite brown and dull when I first removed it, but after rinsing under cold running water for a few minutes it turned out to be a lovely clean blue colour. It then needs to be left to dry for 24 hours before putting it back into the vacuum, and it doesn’t need to be done for another 6 months. The dyson also comes with a little sticker next to the washable filter with the months of the year on it, you can then circle which month you last cleaned it and this makes it easy for you to remember when it needs doing again. The dyson makes about the same amount of noise as my last vacuum cleaner and don't think you will ever find a quiet one. Dyson have a helpline incase you have difficulty or problems using it. These are national rate phone numbers that are printed on the side of the box. I would recommend this vacuum cleaner to other people. It does all the things that it claims to do. You may think that your current vacuum is doing the job nicely, just as we did, but after experiencing the
extra suction that a dyson has you won’t want to be using anything else. It is a little bit pricey, but I think its worth it. You can buy extra materials and parts for your dyson using an order form that is included in the box. Dyson have a website where you can find information on all the products that they make. www.dyson.com
Well that’s it, it’s finally happened! My vacuum cleaner has finally gone to that great Hoover bag in the sky! Now I am faced with a dilemma – just purchase another £50 cylinder cleaner, or blow the bank and spend £200 on a Dyson. Now, I am not the richest of people, I usually have too much month at the end of my money (to paraphrase an advert I saw recently for a loan company!) so the cheap option would obviously make more sense. Or would it? Weighing up the options: 1. Okay, number one obviously has to be the cost. 2. My old vacuum, although only a Goblin – not the largest or heaviest cylinder cleaner ever – made a real meal of cleaning my carpets – partly due to the terrible carpets in my flat, and partly due to the many blonde hairs being moulted by me – it’s a surprise I am not bald by now! 3. As I have asthma, and a cat(!), picking up those flipping hairs and cat dust is a must, especially in the summer, when they invariably come in covered in pollen as well! 4. I have a couple of whiplash injuries, so am always in a bad way after the physical fight that is cleaning my flat – only a one bedroom, not a mansion, but nevertheless, still a struggle. Well, I did the sensible thing, which was to check out this site and other people’s ops first, and was swung by their opinions. So that was it. I did the sensible thing first, comparing the different models, for features and prices. I decided the best one for me was the DC05 + turbobrush. This is a lightweight model, weighing approx 5kg (compared to 8kg for the DC08 model). Features include: · Funky colours! (Mine is grey and green) · 1200 watts · Cord rewind · On board tools · 5 Filter stages · Bagless – so no loss of suction · Clear bin, so you can see how full it is · Telescopic tubes · Lifetime HEPA anti allergy filters (washable) · Sits on stairs · Britis
h Allergy Foundation seal of approval · Turbobrush – to improve pick up of pet hairs and other fibres · Adjusts to carpet thickness With the instruction booklet you also get an order form of spare parts, available direct from Dyson, for very reasonable prices (oh no, I sound like a Dyson rep now)! For those of you who are puzzled as to what on earth a turbobrush is, if you imagine an upright vacuum cleaner, it picks up by using a revolving brush, whereas cylinder models generally rely on suction alone. This model comes with both! I got my model from Argos for £196, the prices are pretty similar wherever you go, but you can find them cheaper on the internet. Now, for my impressions. Well, I was like a child with a new toy! Sad, I know, after all, we are only talking about a vacuum cleaner, aren’t we! But, in comparison to my old cleaner, it was an absolute joy! No longer did I have to put all my weight into the cleaning, to get it to pick up those dreaded hairs! It didn’t take half an hour to do one room over & over again! It was marvellous, and as you may have realised by now, I don’t have a single bad word to say about it. So what are you all waiting for? Go and get yourself one, and put the fun back into cleaning!
MY LAST JOB I GOT PAY GOOD MONEY AND I MEEET HOT GIRLS. HAHAHA! LIKE BUBBA SAID I HAD IT IN ME. I TRY HARDEST AND GET EVERYTHING! I WORK AT IT FOR MONTHS AND MAKE FOUR THOUSAND DOLLAR. I BUY EQUIPMENT, PAY MANAGER AND BAND IS BACK TOGETHER. HAHAHA NO PIG KEEP THE CHINAMAN DOWN! IN MY LAST JOB I HAD TO VACCUUM FLOORS IN A NIGHT CLUB. GUYS PUKED AND URINATED ON FLOOR SO SOMETIMES I HAD TO CRAWL AND LICK IT OFF. SOMETIMES I ADD OWN FLAVOR TO THE MIX! JOB PAID WELL AND I HIRED TWO BAND MEMBERS THAT GET TWO FRIEND TO JOIN. FIVE MEMBERS AND LOTS OF CASH. POOBANDITS BACK TOGETHER!
Having just bought a DC05 I wanted to give my initial impressions. My carpet suffers an awful lot of wear and tear, and usually has crumbs, hair, dust and various unsavoury bits embedded in it. When moving into the house my initial reaction was to save money and get the cheapest vacuum cleaner possible. When it finally exploded last week (OK, OK well I didn't know I needed to change the motor filter!) I decided that I had had enough of economy, and it was time to invest in something that worked! So, back home I went proudly clutching my new Dyson! Luckily, as a child I was always partial to jigsaw puzzles, so putting it together only took a few minutes (while my other half looked on making sarcastic comments about flat pack furniture!). I ran it over the sitting room and stairs, and quite honestly in that time, the container was about 1/3 full! All this was gunk and dust that my previous cleaner hadn't even touched for years! My landing is now clean and tidy for the first time in months, and the very powerful suction (at times a little OTT!) means that it can also be used more or less for dusting (just don't leave any lightweight small ornaments around or they will vanish!). The next job was working out how to clean it (since I thought I better had!) and again, the jigsaw training was invaluable. Whether or not it is value for money, time will tell, but it certainly lives up to its reputation
£230 for a vacuum cleaner!!!! Surely you'd have to be crazy! when you can get them for £50 or even less. That's what I thought when we bought our first hoover, a few years ago. And so, for the next 2 years, I spent countless hours hoovering the same spot 14 times to get one cat hair up, buying bags by the bucket load and swearing repeatedly because I had lost the attachments to the, now very wonky looking plastic tubes - probably due to the fact that the only way I could make the carpet look clean was to use the hard floor brush 'mode' of the vac on the carpets! And then.....just as the dustmite population was reaching kazillions.....a windfall, otherwise known as wedding list vouchers, produced one of the finest gadgets I have in my house (and I have lots!). A Dyson DC05 bagless vacuum cleaner. It really is a masterpiece of engineering; Its space-age looks are great, especially being clear in places so that you can see what you're picking up (if you have kids with lego - this is going to save you literally days!). It has a very modular design meaning that if anything was to break (unlikely) you can just replace the offending piece, quite cheaply I might add, from the Dyson web site. In fact, at one point I wondered if it might be cheaper to buy the cleaner in bits and assemble it at home! (it isn't). As for cleaning - it really is remarkable - it's almost as if you've washed your carpets! The amount of crud that came out of my 'clean' carpets was absolutely amazing - simple as that. It'll pick up anything, from any surface, with one pass and won't complain when it getting full either. My machine has a 'turbo brush' whizzing around at the end of it, which makes especially short work of cat hairs. (By the way, I've since bought the 'mini turbo brush' which is excellent for use in the car and on the stairs etc) It has brush/crevice/upholstery attachments on-board
for easy access, an automatic cable 'sucker-inner' and even a telescopic pole. The thing has even been designed to follow you up the stairs without rolling back down. Marvellous. About the only bad things I can say about this purple wonder is that the catches between the poles and the attachments seem a little weak (although they have been fine so far) and you have to be a little careful when emptying these bagless cleaners, so that you don't deposit the dust back into the air! In short, don't bother spending £50's every couple of years on machines which are, frankly, rubbish, and then all the bags and filters that go with them. Just shell out the cash up front for a world class machine that'll last you AGES if you treat it nicely. Cheers Mr D.
A few months before we moved to our huge new house, I managed to persuade my Partner that the cheap vacuum cleaner he was using was a false economy. To be honest the one he had did not so much act as a vacuum cleaner it was more a noisy broom. The carpets were scrubbed with the vacuum to get them clean. To see his face once we got the DC05 was a picture, gone are the days of back breaking effort, now it seemed a pleasure, if house work can be described as a pleasure to clean the floors. The cleaner itself, well ours is a lovely purple and lime colour, but this was not really that important as when its not being used we do not keep it on display. My partner pointed out that the hose, tools and the general construction on the Dyson were made more substantially than any previous vacuum he had owned. The model we have has an airflow driven brushbar on one of its heads, this really does make the carpets come up clean. It is available as an extra for around £30. For such a strong cleaner it is surprisingly light, just as well really as our new house has loads of stairs. So much has gone into the design of these machines, the handle is on an adjustable ratchet, so no matter your size it will feel comfortable. It can be used on hard floors as well as carpets, this is just as well really as we still have plenty of house that needs to be carpeted. One huge selling point for the Dyson is it does not have any bags that need changing instead you simply remove the body and empty the contents that it has collected. Yes it does seem true that you do not lose suction as it fills up. Having been given a thorough work out in the last few months, we have noticed a couple of problems, one being the brushbar seems to jam and stick, the other being not so much a problem more an inconvenience. My other half decided to clean the whole house from top to bottom, when he got down to the bottom the Dyson stopped workin
g. We changed the fuse but to no avail still it refused to work. After a few hours though we tried again and it worked, we have been told that it had been used for such an extended length of time that it had over heated and needed time to cool down. I guess he likes using it. Apart from the above all in all I really rate this machine highly. We paid about £260 for ours with the brushbar but you can get them for £220 without.
We?ve had our Dyson DC05 vacuum cleaner for a while now. When our vacuum went wrong it wasn?t a hard choice to make especially since we had seen the quality of the product first hand (our friend lent us theirs for the couple of days we didn?t have a vacuum) So, I can remember when we went to buy it. The sales assistant didn?t need to do much selling and for the first time I can remember my parents handing over nearly £300 without complaining. The features of the Dyson DC05 were really good, it claimed to be ?the most powerful cylinder with no loss of suction?. You didn?t have to buy any filters or empty any bags. Its includes a brush bar which improves pet hair or fibre pick up. A great feature if you have animals. The rotating brush bar picks up hairs as you vacuum. I was surprised at just how light the vacuum cleaner was. As a result it was very easy to move around and because it picked up mess first time round, I realised that it reduced the time you spent vacuum cleaning. All of a sudden vacuuming wasn?t such a bad chore. The best bit was being able to do the stairs with it as it sits on your stairs. The vacuum also looks good it comes in silver/yellow or purple. We got the silver/yellow one. It looks really compact with all it?s heads and brushes stuck on to it. The last vacuum cleaner we had, the parts were not attached and as a result a few of them got mislaid or rather lost. So, now when we vacuum the car we can chose which brush head for a specific part of the car. So, it?s not only the house that has benefited from the Dyson. If you do decide to buy this product you will get a two year guarantee with an option to extending it for five years. That will cost you about a £100 but you can pay it in instalments. There?s also the Dyson helpline incase you have difficulty with your purchase. The only problem is national rate phone numbers! The Dyson DC05 is also adjustable to hard floors or carpets
to pick up even more dirt. The results are good and your carpet looks very clean. I do still think it is a touch expensive and there were other Dyson vacuums cheaper but you can?t complain that much because it does work extremely well.
WE ALWAYS FANCIED ONE, BUT COULD NOT AFFORD THE PRICE, UNTIL WE CHECKED OUT TESCO.COM. WE THINK THEY MADE A MISTAKE AS THEY WERE SELLING IT AROUND 90 POUNDS CHEAPER THAN ANYWHERE ELSE. SO WE BOUGHT IT. SINCE THEN THE PRICE HAS GONE UP. IT IS VERY LIGHT AND SKIPS UPSTAIRS BEHIND YOU LIKE A PET POODLE (THE DCO2 MAY GO UP BETTER, BUT IS TWICE THE SIZE AND WEIGHT). IT HANDLES DEEP PILE CARPETS AND TILES VERY WELL, PICKING UP THREADS AND HAIRS WITH EASE. THE MOTORISED HEAD CAN BE SWITCHED OFF FROM THE HANDLE FOR VACUUMING ONLY SO THE SAME HEAD WORKS WITH CARPET OR TILES. LIFE-TIME FILTERS COME AS STANDARD BUT... THE TOOL HOLDER, ALTHOUGH USUALLY HANDY CANNOT BE REMOVED FROM THE HOSE AND THEREFORE CAN BE VERY ANNOYING AS IT CATCHES DOOR FRAMES, WALL CORNERS ETC. WE FOUND ANOTHER PROBLEM IN THAT THE HOSE EXTENSION IS MADE WITH ALLY AND IS TOO HEAVY FOR THE STORAGE SLOT ON THE LID OF THE UNIT. IF YOU PICK THE DYSON UP, HOLD THE EXTENSION TO AVOID CRACKING THE LID (AS WE HAVE DISCOVERED THROUGH EXPERIENCE). BUT ONE CALL TO DYSON AND A NEW LID WAS SENT WITHIN A COUPLE OF DAYS. WE THINK IT'S A VERY SEXY HOOVER AND DESPITE THE NEED TO CARE FOR THE MACHINE WE WOULD RECOMEND IT TO ANY ONE WITH A MIXTURE OF SURFACES AND A LOT OF STAIRS!! extra... We had the motor head case crack on us, but a new part has been sent out. Down to three stars!