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I had always heard friends and family marvel about the wonders of a Dyson but had never really felt that I could justify paying the high price tag that seemed to accompany them. We had previously always opted for a decent branded vacuum for around half the price (or less) of the cheapest Dyson that we could find. It was only when we were faced with replacing our third vacuum in as many years that we decided that the initial outlay on a Dyson may be worthwhile with an accompanying five years manufacturers guarantee.
Our home is mainly carpeted upstairs - the bedrooms, landing and stairs - but the bathroom and all the downstairs rooms are tiled or have hard wood floors (with the odd rug) so a vacuum that could be used on all floor types was essential for us. So, we opted for the Dyson DC15 All Floors Vacuum which cost us just short of £250. It is currently retailing at £239 in Tesco (Dyson also offer up to 20% off, up to £100, a new vacuum if you trade in an old one).
Dyson is a British company, founded by James Dyson in 1993. As well as vacuum cleaners, they manufacture hand driers, heaters and fans. The great appeal with a Dyson is that it was the first vacuum to us a 'cyclone' technology and be completely bagless - giving better suction over a longer time. This cyclone technology works as follows (and I quote!) 'Dyson vacuum cleaners use cyclonic separation to remove dust and other particles from the air stream. Dirty air enters a conical container called a cyclone, where it is made to flow in a tight spiral. Centrifugal force throws the particles out of the airflow onto the wall of the container, from which they can fall into a bin'. Therefore, there is quite a bit of science behind this system.
There are various models of Dyson available including uprights, handheld and pull alongs as well as special models for pet owners etc.
The DC15 has two model types -all floors and the animal. The animal is designed to pick up pet hair easily and, as from the description, all floors is designed to clean carpets and hard floors. As I said earlier, we have a mixture of flooring in our home so the all floors was ideal for us.
The vacuum is an upright design and looks quite plastic is appearance - there is a lot of clear plastic components to the body (which is often the Dyson appearance) with a large yellow plastic ball at the base which is what the vacuum is pushed along on - rather than the conventional wheels that I have been used to on previous vacuums I have owned. At the front of this is the brush bar, which is encased in clear plastic, but through this you can see a spiral of brush heads. At the rear, there are the foot pedals to release the body of the vacuum so you can push at an angle and the hose - which can be attached to accompanying tools that are provided (tubes and brush head) for stair cleaning etc. The handle is a grey plastic tube that can be released by pressing a red button and this can be turned around and used with the hose and tools to give better reach (great for reaching cobwebs in ceiling corners!). At the front, above the ball, there is a clear plastic bin which collects all the debris. Located at the rear, there are two push buttons to operate the vacuum - one turns it on and off and the other operates the brushbar - so you can opt to have it on for carpets and off for wooden floors or delicate rugs etc to protect them.
With no bags to be replaced etc this is a really simple vacuum to keep in working order. There is also no belt to change - something that I have had a lot of problems with previous vacuums, with that fateful smell of burning rubber! The front bin simply unclips at a push of a button to be completely removed from the vacuum. I can then take this outside to my dustbin and unclip the lid, tip up and completely empty directly in the bin so it is not messy at all.
There are two filters located in the vacuum machine. One is in the ball. There is a red push button to remove a panel from the ball and inside here there is a hard plastic filter which is easily removed. The other is in the lid of the bin section. This filter is softer and has a more rubbery surround. These are lifetime washable filters - so should never need to be replaced and can simply be washed to keep the vacuum up and running. These need to be washed once a month by passing water through each side numerous times and then leaving them to dry off. I find the filters do not get too dirty or clogged with dust so rinse easily. They do take a while to dry though so it can leave me without the use of the machine for a good day or two.
The machine feels quite lightweight and the ball mechanism definitely makes it really smooth and easy to push it over carpets and hard floors alike. The ball enables me to achieve angles with the machine that are not possible with a standard vacuum cleaner - meaning that it glides effortlessly into even the most awkward of spaces. It also means that I can easily control it with one hand whereas sometimes other machines have been so awkward and difficult to turn they have needed two. The brush bar is the only thing that can be difficult to direct correctly and prevent it getting into every space but this isn't a massive problem for me.
The brush bar itself is good and the brush works really well on my carpets - particularly on hair and sock fluff which it picks up quickly and effectively. The brush also doesn't get clogged up or have hair wrap around it regularly - I think in the year I have owned it, this has happened once and it was easily cut free. The suction on the machine is fantastic and after just pushing over a carpet once it is visibly cleaner. It also pick up items of large debris well too, something that machines that I have owned previously have struggled with.
The hose extends to a great length - enough to reach the top of the stairs from the bottom making it easy to clean the stairs with the tools. I personally don't find the tools have enough suction and they are nowhere near as good as the main machine so I prefer to use this on the stairs when I can. The tools are good for cleaning high areas though as the reach is so good and they are easy to control and direct to the areas you need them to be in.
The machine is very easy to operate - it is self explanatory and there is no real need to look at the instruction manual. It is quick and easy to switch between using the main machine and the tools and back again. It is also very easy to switch between carpets and hard floors and it is just a matter of pushing the button controlling the brush bar. I find it to be equally effective on hard floors and carpets - picking up crumbs well without marking the floor in anyway.
MY OVERALL OPINION
I still think that the prices of Dysons are extreme but I can certainly see why they cost more than most other cleaners. The technology is clearly very advanced, resulting in a machine that functions extremely well and is easy to use. When I consider previous machines that I have owned that perhaps priced around the £100 mark and didn't function as well and needed replacing relatively quickly, it puts into context the price of the Dyson. It has a 5 year parts and labour guarantee and is far superior in function - so in my opinion it does justify the high price.
The machine is lightweight and very easy to operate. I vacuum most days and this makes this particular chore much quicker as it picks things up on the first go rather than having to be pulled to and fro over the carpet several times. Personally, the tools are a little disappointing for me, they do a job but are nowhere near as effective as the main machine. I also find the sound level of the machine good - it is not too noisy which is good if I need to hoover early in the morning/late at night.
I would definitely recommend this machine to anyone with a house which has multiple floor types as it really does make the job of hoovering much easier! The machine is easy to keep running and doesn't get clogged up at all. I love the ease of emptying the bin and the fact that you can see exactly what is being picked up after every clean due to the clear bin. It is also easy to monitor when this needs emptying. I haven't needed to call on the manufacturer's guarantee to date but it is very reassuring knowing that it is there. I think the machine is well made and durable and would expect it to last me quite some time yet. Definitely recommended.
I have lusted after a Dyson of my very own for a long time now, so one of the few highlights of having to temporarily move in with my mother for a few months was access to her Dyson All Floors. I am aware that's pretty sad, but as someone who is not generally a cleaning fan, it's the little things that count- such as the ease of emptying!
I haven't been disappointed by this vaccum. Obviously, as I didn't purchase this I cannot comment on the value for money aspect of the product, but I can comment on it's performance.
It has excellent suction- it really does live up to its hype. It is easy to manoeuver, and despite it's robust appearance isn't too heavy to get around the room, and of course round and under furniture.
My one main complaint, which I accept could be my fault rather than the fault of the design, is that I find the tools a bit tricky and difficult to get in and out and functioning how they should be. However, I found that due to being able to get the Dyson where I wanted it to go with relative ease compared to other vaccums, I needed the additional tools a bit less than usual.
If you have the money to spend on this calibre of vaccum then I'd say Dyson is the obvious choice. As I say, it does live up to it's hype, you know what you're getting with them, and you'd be very unlucky to be disappointed by this.
Just over a year ago my original Dyson broke after years or trouble free and excellent service. Without the slightest hesitation, I went out and bought myself a new Dyson DC15 All Floors, aka The Ball, and I haven't looked back since.
It cleans better than any vaccum cleaner I've ever used, and picks up a huge load of dirt even after cleaning with another top of the range vaccum cleaner. The Tools are easy to reach and simple to attach and use. When using the extensions, the wand and tube are long enough to do the top step between my ground floor and landing without having to lift the main body of the DC15 up.
Right beside the yellow on/off button, there is a red button which switches off the brush, turning the upright into a suction only cleaner. This is a great tool for moving seamlessly from floor to tassled rug without getting into a tangle.
Emptying the DC15 is a piece of cake. Push a button to detach the cylinder, hold it over the bin, and push another button to release the collected dust and dirt. Slam the bottom of the cylinder closed, place it in position on the cleaner and push and click it back in place.
The filter is washable and reusable, so there's no need to purchase replacements. It's simple to remove from the top of the cylinder, and you just rinse it under running water until it's clean, leave it to dry and then replace in the vaccum cleaner. Easy.
But the best feature of all has to be the ball, which means this vaccum cleaner goes around corners! What a great idea for making a household task that much easier.
totally adore my Dyson and wouldn't ever ever buy anything else! This model with the ball makes it so much more manageable than the other models - it is definitely worth paying extra for in my view. It glides effortlessly round chair legs etc and though the machine itself is quite heavy, it moves really well.
I like the fact that all the tools come attached to the cleaner itself, though some of them do tend to pop off their clips when you are moving the cleaner about, which can be a bit annoying. Personally I find emptying the drum easier than emptying the old vacuum cleaner bag used to be on my old machine (though of course you do have to do it more often). One major advantage to the bagless system apart from the improved suction, is the fact that if you hoover up something you shouldn't have, like an earring or something, you can see it in the bag and rescue it easily.
I've had mine for two years now with no problems at all.
It is not brilliant on stairs - you really need a cylinder vac for that I guess- but I manage fine on my one set of stairs and I have fitted carpets throughout so the fact that it cleans right up to the edge is just great.
The plug cord is good and long (what a shame it doesn't auto-retract though) and suction, as you would expect with a Dyson, is awesome.
I previously bought another bagless vacuum cleaner 2 years ago which said it had the best suction and it was supposed to be the best one on the market - how wrong i was!This one cost me approximately £240 (£100 more expensive than the previous cleaner) but it was money definitlely well spent. Yes its heavier than the average vacuum cleaner, and yes it is quite noisy in comparison to other makes, but that pales in comparison with the advantages.
I suffer from allergies and have found that since using this cleaner for 6 weeks, my chest is clearer and i have not suffered any attacks of wheeziness since. Thats just with the suction on this baby!! The day i bought it i vaccuumed the house before we left and so thought it was clean - tested the cleaner in the living room and it lifted 2 inches of dust and dirt from the carpet. I was amazed and completely disgusted at the amount of stuff that was sucked up - i thought my carpets were clean - how wrong i was!
Even though it is heavy it is so easy to manoevre around furniture and corners etc. The ball makes it so much easier to get around whilst cleaning. It also has a telescopic hose with an attachment, meaning you can leave the cleaner at the bottom of the stairs and clean the top stair with relative ease. There is also the small brush attachment which is great for the tops of doors and under radiators, etc. On top of all this is a special attachment for cleaning mattresses, perfect for allergy sufferers as you can clean your mattress and get rid of dust mites which cause allergic reactions.
It can also be used on hard floors, not just on carpet. There is a little red button to switch the brushes on or off, depending on which floor type you are on. Fantastic if, like me, you have young children who drop crumbs on every floor in the house - it certainly saves on brushing up every five minutes!!
It is noisy but not deafening, just slightly annoying. Even though it is slightly noisier and heavier than other brand vacuum cleaners, the advantages of manoevreability, suction and versatility far outweigh the disadvantages. Money well spent!!!
We bought the DC15 after our DC04 fell down the stairs and smashed into the front door. In the time we owned the DC04 we had more than our fair share of problems, it had new brush rolls, new sole plates, new hoses, a new cable, new belts and a new motor.
For about a week we tryed to struggle along with a Numatic Henry hoover but it became very hard work as we own a very hairy dog and rather expensive carpets.
After a trip round all the usuall electrical retailers we decided to buy a Dyson DC08 Animal telescope wrap with special tools designed for dog hair, But when used it only picked up about 10% of what was actually on the carpet. So back to Comet we went.
We decided that we still wanted a Dyson machine as when they want to work they are quite effective machines. So we decided to buy the top of the range DC15 The ball. It was on special offer at £250 (usuall price £350) so we got a bargain.
When we got it home it was fairly easy to assemble but the release button on the back of the machine was a little tricky to get the knack of.
It works like a dream picking up everything from dog hair and the odd bits of cotton to ground in mud and grit, It really was amazing to see how much dirt we got out of the carpets given they had been cleaned with a Dyson only a week before. The hose is fairly easy to use but doesnt quite reach the top stair and the performance of the tools is quite poor!
The instruction manual is rather plain and I could imagine somebody having dificulty using this machine if they have no past experience of Dyson's.
I cant really comment on the reliability of this machine as we have only owned it a week, My only real concern is that the brushroll is driven by a seperate motor so there is double the chance of something going wrong, But we took out an extra year on the warrnty for £20 so for the next 3 years we dont have to worry about any repair costs and Dyson are usually very fast when it comes to repairing a broken down machine.
It also handles very well thanks to 'the ball' its easy to use in tight spaces, its all most like having a vacuum cleaner with power steering! However it may not be suited to people who abuse their vacuum cleaner by bashing them about and not washing the filters when they are supposed to as Dysons are not the most solid machines on the market. But as long as you look after it and keep it clean its a very efficient machine that should last years!
****update**** After this review was written the bloody thing decided to break! I was vacuuming the stairs and the hose split in about 5 different places so I took it back and got a refund as it was still under 28 days old. It was a very efficient vacuum cleaner in the time we owned it but the tools were quite poor and it seems to be as fragile and has as poor quality parts as most previouse Dyson models. I've rated this machine as "good" because although the tools were very poor in normal vacuum mode this was a very effective machine! Wouldnt really reccomend Dyson, They tend to be very effective yet unreliable machines. For the money you pay for a Dyson you could buy a equally effective commercial machine that will last 10+ years with no problems.
A great hoover for suction and very easy to manoeuvre as it has the ball, however this is needed as it is quite a bit heavier than my old hoover ,the dyon dc04.
It has very good edge cleaners and really does hoover right up to edge and the brush bar can easily be turned off which is ideal when hoovering long pile carpets or rugs and for wooden flooring.
Emptying the contents is also very easy as you just press a release button and the bottom opens out, so keeps mess to a minimum.
However I have found the foot release pedal ,to recline the hoover for normal hoovering ,is quite stiff and not easy to use without shoes on. Also the hose only just reaches the top of my stairs, with a struggle, and the tools are angled and a little difficult to use.
So if you dont mind a little bit of hard work it does give very good results and I would recommend it.