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23 Reviews

A great vacuum cleaner, the Dyson DC19 is both easily manoeuvrable and powerful. No bag means much less maintanence. Expensive, but well designed, durable and very high performing.

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    23 Reviews
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      13.11.2013 20:47
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      Well worth the money, this vacuum is in it for the long haul.

      My old hoover was on its last legs and although I didn't have to rush out and purchase a new one straight away I knew we were living on borrowed time. When I got the chance to purchase a Dyson at nearly half price I jumped at it. So far I have been impressed and glad I've joined the Dyson club! What's it like? Its lightweight, easy to manoeuver and stylishly designed - not that a good looking hoover is a must! When I put it together my first impression was how solid and chunky the pieces were - the hose parts were good quality and clicked together easily. It was obvious that a lot of thought has gone in to the design to make it as user friendly as possible. The addition of a clip to hold the accessories is great as otherwise I find these get lost in the back of a press and you end up never using them. In addition to the standard tools, this model came with an extra attachment with soft bristles to hoover blinds etc. although there is no place on the machine to store this one. The head is ultra flat, designed to easily fit under cupboards, sofas etc and doesn't need adjusting for wood or carpets. It glides easily across any floor surface and the suction is great. It easily picks up dirt - although I do not have pets so cannot say how successfully it would clean pet hairs. The buttons controlling on/off and cable winding are solid and chunky and look built to last. Maintenance? The clear bin means that it is easy to see when the vacuum needs emptying and it is simple to remove for emptying and cleaning. This of course means no future outlay on hoover bags. In addition, there is no need to buy filters as it's filter can be easily washed every six months to keep it working in optimum condition. Value? Obviously there is nothing cheap about a Dyson. However, I do think the quality and design is reflected so you see what you are paying for. In addition, with no bags or filters to buy there is no further outlay to consider. Friends who own one testify that theirs last for many years unlike cheaper vacuums which may need to be more frequently replaced so in the long run I do believe it will be good value for money.

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      07.09.2013 16:13
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      Another great cleaner from Dyson

      As you may know I'm a bit of a Dyson fan!! I do like Meile too but Dyson are for me. Last year our original Dyson (of 10 years!) packed up. We made do with a spare henry for a while but it was a lot to pull around. Then earlier in the year we bought a 'hoover' from the Comet closing down sale - we thought it was a bargain, it seemed really good. However as my reivew states after a while I was utterly disappointed, I got so cross that it was our mission to get a Dyson. With little money to spend I wondered how we were going to achieve this, most Dysons are from £200 (for a decent one). We dropped into the new Asda home in Coventry just for a nose around really, we happened to spot a small Dyson in the sale, there was a larger Dyson next to it so we enquired how much it was, after much deliberation (there was no label around!) the guy went off to find someone who knew. They came back and said £220 but this was the last one and being as it was a display model they'd do it for £170. He went off to find all the bits and we quickly looked online and found it was £170 in Curry's so we said to the guy when he came back we'd buy it for £150, he agreed and so there was our bargain!! We got it home and put it on to see how it would compare (I had just used the 'hoover') and wow the amount of extra dirt that came out of the carpet was unbelievable. It's extremely powerful, we have a small dog and although it doesn't state to do pet hair it came up really well. It has 2 attachments of which one doubles up as a long nozzle and a furniture brush. These clip onto the hose pipe so it's always handily with you where you are cleaning. It's a cylinder cleaner which I quite like as it's not too heavy to pull round and also the wand and brush get into awkward places. The wand has a swivel type bit at the top (hard to explain) it means that it's easier to move around it has a proper handle rather than just holding the actual wand/tube bit. It has a long cable so you can reach far away places if you don't have many sockets. The cleaning is quite easy, you unhook the container from the machine and tip into a bag or directly into the outside bin - however this can create a lot of dust, it is easier to do it into a bag. The container can be washed out and cleaned as can the filters. If you register online the company will send you an email reminder when your filters need cleaning out - I thought that was quite a good idea! The noise level is average, I would say that it was quieter than the 'hoover' we had purchased previously. It doesn't seem noisy to me, no more noisy than the Meile I use at work or the other Dysons I've had. Spec - Type Cylinder vacuum cleaner Power (Watts) 1400 W Appropriate power (Air Watts) 280 Air Watts Depression (Kpa) 25 Kpa Air capacity (dm3/sec) 28 dm3/sec Sound level (dBA) 83 dB Bag volume or reservoir (litre) 2 litres Filter type Root Cyclone / Washable Filter / Washable HEPA Power regulator Yes Indicator for bag content Yes Ergonomy Telescopic tube Yes Cable length 6.5 m Others Colours Silver & yellow Included accessories Combi Crevice / Brush / Stair (on-board tools) Dimensions (cm) 441 x 293 x 356 mm Weight (Kg) 7.9 kg Overall - a great cleaner - I have knocked off one point for ease of cleaning because the 'hoover' we had purchased did have a very clever flip lid which made it easy to let all the dust out (about the only thing that was good with the hoover).

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      23.04.2013 18:02
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      steer well clear,overpriced by far

      I purchased this dyson from Argos after reading all the rave reviews,It was great at first the suction was wonderful,Then after using it for 8 months the suction is now only half at what it should be, It was still on the one year guarantee so I took it back to argos where I purchased it from ,They would not exhange it or refund my money they were on the phone to Dyson for 20 minutes testing out the machine in the end they said they would send a man out to have a look at it? This machine is far far to overpriced you can get a henry for £100 which is a far better machine and now they sell cloth bags for the henry you need never buy another bag again I was led by the hype and reviews on amazon into buying this machine ,I am certain people on here who have left 5 star reviews hardly ever use the machine,or if they do leave 5 stars in the beginning would they leave 5 stars now? This dyson vaccum cleaner is far to overpriced and unreliable and remember they do not honor the guarantee They now offer you a 5 year guarantee but this is because WHICH magazine would not recommend this Dyson machine until they offered a 5 year guarantee Trouble is they don't honor the guarantee,all in all I am sorry I purchased this overpriced Dyson I have put it up for sale on Ebay and have now purchsed a HENRY and I am now quite contented I have given it one star if I could give Zero stars I would

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        08.03.2012 18:46
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        5 stars

        When my old Dyson decided to die on me (I had had it for years), was also the evening that my two girls decided to pour all the hamster bedding all over the new carpet! It didn't look pretty and when I realised my vac was on the blink, my husband was sent to the local Tesco to buy a Dyson upright. When he came home with the DC 19, I was gutted! I had never really used a pull along vac before and didn't want to start now, but as this was the only Dyson they had, he purchased one. Dyson: While Dyson have been around since the late 1970s, it is only since the early 80's that they really started to make a name for themselves and become the 'Dyson' brand that we all know today. James Dyson is what like to call an entrepreneur and after failing to sell his vacuum cleaners to any manufacturers he decided to set up his own. It is interesting how someone who has a product that no one wants to make ends up becoming the owner of the market leader. Funny how the world works! Dyson is as we all know, famous for its bag less vacuum cleaners, which makes it a more environmentally friendly option than the vacuum cleaners we had all become accustomed to which required a bag which then had to be thrown away. Root Cyclone Technology: In comparison to conventional vacuum cleaners that use a bag which invariably clogs, the DC 19 (and in fact all Dyson vacuums), use the Root Cyclone Technology. This allows that the vacuum will have no loss of suction and no clogging. It also sucks the dust out of the air which is perfect for allergy sufferers (this has been approved by the British Allergy Foundation). In my experience, the dust particles in a room which always seem to be most obvious on a sunny day, seems to vastly reduce when I have recently vacuumed. The air once you have vacuumed with a Dyson vacuum can contain up to 150 times less mould and bacteria. Suction: This is obviously one of the most important things when considering which vacuum cleaner is right for you and for me the reason why the Dyson will always be more superior to other models. There is nothing worse than buying a vacuum cleaner and it has rubbish suction. I often find that hand held vacuum cleaners are a prime example of this, which is another reason why the DC 19 is perfect (with a constant 280 airwatts suction level). The only time I ever used a hand held was to clean out my car, but I often found that the suction was so rubbish it didn't lift the tiny grains of grit or dust that you will find in the foot well of your car, this is where the light, compact and mobile DC 19 is perfect and will have any car looking like new again (I should know with two very messy children!). The DC 19 also has the option to adjust the level of suction which is perfect for different types of flooring such as hard wood and carpets. I find that the variable suction comes in handy if I want to spruce up my curtains but not take them down to wash, as the suction can be reduced so that it doesn't just suck the material up the wand. Compact and Mobile: The bonus of the DC 19 which I have actually come to love is the fact that it is fairly compact and fits easily into cupboards or small areas. I actually hide mine under the breakfast bar which I wouldn't have been able to do with an upright as it would have been too tall. The cord length is 6.5 metres which allows that I can plug my vacuum in the living room and do my stairs at the same time without having to unplug and mess around. The weight of the vacuum is 8.5 Kg which in comparison to some is very light, and it glides along behind you with ease. Tough and Durable: Being quite clumsy I have on occasion dropped this vacuum cleaner down the stairs (twice!), and as the vacuum is made from tough materials it hasn't suffered any damage. I'm not recommending that you throw it down the stairs to check how strong it actually is, however you can feel relatively satisfied that it will withstand a bit of clumsiness! The clear bin (which I would expect to be the first to give in to damage) is made from polycarbonate which is the same material used in crash helmets - so it's strong! Tools: As with all Dyson vacuum cleaners the DC 19 has a good selection of tools that can be stored on the vacuum. The combination brush, crevice tool and stair tool are stored on the long handle so they are always on hand. I often vacuum the floor and then change the tool to do the edges and on top of the skirting boards, and it takes only seconds to switch between the tools. The tools are clicked into place securely so you don't need to worry about them constantly falling off and becoming lost. The Flat Out tool is what you attach to the wand for it to function the same as an upright model to clean carpets etc. This is the tool that I use the most often and then I alternate to smaller tools when I need to clean upholstery or the stairs. The Flat Out Tool is thin enough that you can get under beds or sofas and chairs with ease which you wouldn't obviously be able to do with a conventional upright. Running Costs: None! All Dyson models are bag less and so don't require the constant changing of bags. The only thing you need to do around once a month is empty the clear bin cylinder which holds the dirt (2 litre capacity) and give it a quick clean. The other cost I always remember as a child with my parents vacuum, is the belt. The amount of times I would hear my dad cursing that the belt had gone on the vac again - part of childhood memories that the people of Dyson have robbed from my children!! The 5 year guarantee allows that you should definitely get your money out of this vacuum and you have the peace of mind knowing that if anything goes wrong (within reason) it will be covered by the guarantee. For me, I have never needed to use the guarantee, but I feel satisfied that if a manufacturer guarantees a product for 5 years, that I am buying a quality product. Dyson test their products before they are released to the equivalent of 10 years of use to ensure they are durable. Main features: · Root CycloneTM technology - Advanced Dyson cyclone technology · No clogging. No loss of suction · British Allergy Foundation Approved · 5 year guarantee · No running costs · Tough, durable construction · Clean exhaust air · Variable suction · On-board tool storage and Flat Out Head I can only recommend this vacuum cleaner, despite my initial disappointment when my husband bought it. It is more versatile and functions well to different needs around the house, and even aids a car clean with ease. 5 stars Dyson!

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          04.04.2011 14:22
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          A great little compact vacuum cleaner for a smallish living space

          After years of using cheap and fairly useless vacuum cleaners either provided by landlords or bought as a tenant with a budget in mind, I'd almost forgotten what a difference a good vacuum cleaner makes! The Dyson DC19 is a compact cylinder cleaner. I was concerned at first that it would not easily cover the area in our flat - hardly a massive mansion but not the tiny poky place we moved out of. I thought we might be better off with an upright, especially as we had no stairs. However, I was wrong. The DC19 copes easily with a decent size room and is also easy to cart around the home and get into corners. It has a dual setting on the main head for carpet/hard floor, and comes with a smaller head for getting into corners and a brush head for upholstery. The suction is powerful and it generally works a treat. In terms of size it's nice and compact, and has a telescopic cleaner bit (for want of the technical term!) so it packs away fairly small but you don't break your back bending over while cleaning. And because you're only pushing around the cleaner bit rather than the whole thing, it's not strenuous at all! The other accessories clip neatly onto the main part of the machine. It's quite easy to clip/unclip all the different accessories etc. My one problem has been a couple of times when emptying the cylinder, the mechanism has not been as smooth as it could be and I've had trouble fitting it back on a couple of times. On other occasions I've had no trouble at all, so maybe I've just been having a 'moment'. But then Dyson does pride itself on its engineering design so I expected it to be completely idiot-proof! Also, when you get the cleaner you see a nice big space in the cylinder but then the 'Maximum' line a fraction of the way up the side means you have to empty it more frequently than expected - slightly disappointing! But other than that, I have no complaints and am very pleased with our Dyson. Can't believe we didn't get one sooner!

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            01.02.2011 16:10
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            ** Dyson DC 19 Origin **

            ** Dyson DC 19 Origin ** The first invention of James Dyson, the Sea Truck, was launched in 1970 while he was studying at the Royal College of Art. A few years later, the award-winning Ball Barrow and this was followed by Wheel Boat and Trolley Ball. Even the integral hose, which can be found on most upright vacuum cleaners, is an invention by Dyson. In 1978, James Dyson noticed that the air filter in the spray booth of the Ball Barrow constantly became blocked with powder (like a bag clogs up with dust). So he designed and built an industrial cyclone tower, which removed the powder by a centrifugal to generate a force 100,000 times greater than gravity. Could the same principle work in a vacuum? James Dyson continued to work. 5 years and 5,127 prototypes later, the first Dyson bag less vacuum cleaner was ready. * Product * Brand: Dyson Product Name: DC 19 Origin Type: Cylinder vacuum cleaner Material-wand: Metal Telescopic Cord winder: rolls up into the vacuum cleaner. Type of Dust Container: Bag less Maximum-capacity bag: 2 litres Noise in dB: 84 dB Maximum Wattage: 1400 W Variable-power control: yes Type-cleaning: Dry material. Cord length: 6.5 Weight: 8560 gram. Dimensions: W x D x H 282 x 434 x 345 Guarantee: 5 years Life-filter: Permanent filters * Dyson DC 19 Origin * We needed a new vacuum cleaner and I had a few demands: lightweight, no vacuum cleaner bags and good suction control, so I can vacuum finer materials, without the product disappearing in the vacuum cleaner. Ultimately we bought the Dyson DC 19 Origin. This is the Root Cyclone vacuum cleaner (see clarification below), giving this vacuum a constant, powerful suction. Furthermore, this Dyson DC 19 Origin has a "flat out" floor nozzle, this makes it easier to vacuum under low furniture and household appliances. I think this vacuum is not really a lightweight vacuum - there are vacuum cleaners that are lighter - but the additional benefits this Dyson DC 19 Origin has weigh heavier, so I opted for those benefits. * Clarification of Root Cyclone * Root Cyclone is no ordinary cyclone. The Dyson cyclone technology was invented 30 years ago by James Dyson. Since then, Dyson engineers continue to improve the technology, making it better and better. Each invention is patented, so their work is protected from copycat manufacturers. To this day, they filed 820 patents. Other technologies may look like the Dyson technology, but it's not the same. * Benefits * Variable-power control: The power control of the Dyson DC 19 Origin, is mechanically (slide into the suction tube of the vacuum cleaner). This allows you to easily adjust suction depending to the object or component that you want to vacuum. -No dust bags required: Dust bags are designed to keep dust and dirt, while air goes out trough millions of tiny air holes. What actually happens is that the holes become clogged with dust, which reduces the airflow and suction power. Dyson therefore uses no bags. Instead, the air turns around very quickly, so fast that the dust and dirt from the air is thrown out. The transparent dust container captures dust and dirt. A Dyson vacuum cleaner loses no suction. -No additional cost for the bag: If you have a vacuum cleaner, you need to buy vacuum bags which will cost quite a lot of money over the years. -Cleaning the dust bin: By clicking a button (there is an arrow on the button) on top of the dust reservoir, is the reservoir from the vacuum cleaner. You can now empty it above the bin. The reservoir can easily cleaned with water (if you think necessary). -Makes all the floors clean: not only carpet, but also wood, sail and tiles. There are 3 (oral) supplied accessories. Adjustable-tube: This vacuum cleaner has a lightweight, adjustable tube, making very easy way, I think, to adjust the length of the tube. -Sound: I think it is comparable to the sound of most vacuum cleaners. Not pleasant, but not overly noisy. * Design * This Dyson DC 19 Origin, is mainly gray in colour, except the dust cover, which is orange. My first reaction was positive when I saw the Dyson and thought that it looked very modern and stylish. The additional attachments are included, sit on the back of the cleaner, well snapped in a dedicated slot. I find that very handy, so I always have the tools at hand when I'm vacuuming. The on / off switch, sits at the top, and is therefore easy to operate. The key to roll up the cord, is at the top. These two buttons (cord and power) are both on opposite sides of the vacuum cleaner and each have different colour. In addition, this vacuum cleaner has 2 reasonable large wheels. * My Experience * I've already have this Dyson for 3 years and I am very satisfied. I have therefore no disadvantages, because I have not encountered them with this vacuum. When I went to purchase this vacuum cleaner, I found it quite pricey. Now I can say that the price / quality is very good. First, I do not need to buy vacuum cleaner bags. Furthermore, this Dyson DC 19 has a very good strong suction and you can adjust the suction power, I can use this vacuum cleaner also with the "sensitive areas" such as a lamp.

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              29.01.2011 21:48
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              Lighweight, small and sucks up everything but i'm not sure it's worth the money.

              If you're looking for a new vacuum cleaner you can't avoid the hype that accompanies the Dyson range. We had always wanted one and when our trusty ancient Philips packed up we thought we'd go for it and see what everyone else is going on about. We decided upon the DC19T2. Mainly because it was compact, lightweight and we don't have pets. Our house isn't huge so I thought this was the perfect choice. I searched everywhere for the best price deal to make the rrp more palatable. I found a part exchange offer where you received £50 off a new Dyson when you brought in your old hoover. Bye bye Philips! Hello Dyson! The cleaner looks great with the yellow and grey combo. The cylinder is clear so you can see all the nasties (and socks) you've hovered up. It is light, one of the main reasons we bought it, but fairly sturdy. I've pulled it over a couple of times while hoovering but I think this was probably my fault & wouldn't consider it to be a problem. It glides effortlessly on carpet and laminate. For laminate floors you change the head by flicking a switch with your foot so it sits higher than on carpets. I found this quite hard to do initially & it became very frustrating when I just wanted to hoover the kitchen quickly and it wouldn't work. I think I have the knack now but still think it should be easier. It's very easy to take off and empty the cylinder; even though it doesn't lose suction we tend to do this more often than when we had a bag hoover as we can see when it's getting full. I don't find the cord long enough and often try and stretch it so I can reach a corner without having to unplug. A couple of metres longer would make it more acceptable for a medium sized house or larger flat. The attachments sit neatly on main nozzle, one for soft furnishings and another for corners and skirting boards. Everything you need really and having them attached to the cleaner is really convenient as they don't get lost and they are there ready when needed. I don't know what I was expecting when I bought a Dyson, it's a great vacuum cleaner it picks up everything but it's still just a vacuum cleaner. I'm not sure if I'd buy one again but I don't regret in the slightest buying this one it's done everything I'd wanted it to do. Vacuum!

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                14.08.2010 15:56

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                Makes lightwork of vacuming.

                This hoover makes lightwork of many aspects of housework, this has made my life so much easier in that hoovering is now far more effective thus saving a large amonut of my time. The attachtments for this item are very well thought out and have found that the attachments will adapt to most jobs in particular hoover skirtings, cobwebs from the ceiling. It is compact and stores away easily. It is also lightweigh and I find that i have no difficulty in manouvering this around my house including up and downstairs. This hoover has also prooven effective in cleaning out my car. I own a dog and the hairs get everywhere, this hoover picks them up effectively and once hoovered unlike with past hoovers I owned I do not need to hoover up a second time. The downside would be it fuills quickly so therefore needs emptying regularly this isn't a problem due to the ease of emptying.

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                05.08.2010 11:11
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                The best little sucker on the planet!

                A few years ago we had one of these and it was a brilliant addition to our household, having two cats whose fur seemed to end up absolutely everywhere! Then it broke! I don't know exactly what happened but it started making funny noises and eventually we had to put it out of its misery and send it up to the dirty lounge in the sky because it refused to suck any more and just rolled over at the merest hint of dirt! We decided to replace it with a cheaper model and brand, money was tight at the time, but we soon discovered that you really DO get what you pay for as our replacement was no match for the cat fur that began gathering in clumps around the stair areas and certain parts of the hallway where our two moggies always choose to sit! And so, we got rid and bought another one of these! They are a little bit pricey but are often on deals if you check out the generic supermarkets which also means you can earn points as well if you use one of the two biggies! Certainly there is very little else on the market that matches Dyson for suckability! This model is paticulary good because it is easier to transport up and down stairs than the upright versions! The handle on it also extends or retracts so that if you are tall or can't bend down so well, then this is still easy to use. And of course, it has the old button on the side to retract the plug and store the cable inside the vacuum which is smething that still impresses me years after I first discovered this feature! What can I say? I'm a big kid! There are still a few stubborn bits of cat fur that it needs a bit of help getting up but for the most part, this DC19 makes short shift of any dirt, dust and muck that gathers! It is easy to maintain, easy to clean and easy to store! And, although this is the second of this variety we have owned, our first one did last for absolute ages so we at least felt we got our money's worth before it died! As for our latest Dyson, well that's still going strong and makes our cheaper replacement look as effective as a chocolate teapot in a heat-wave! If you can't buy one new, check one out second-hand on Ebay and the like! You will not be sorry you did as these are a good investment for anyone who likes a clean house! And you know what they say about cleanliness being close to godliness.....well. to my mind, this Dyson is like a gift from the cleaning Angels; just one that cost me quite a bit to purchase!

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                  20.07.2010 22:06
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                  Stylish and functional - what more do you want?

                  Having read some not so great reviews, I have to say I have loved both of my Dysons (DC04 and now a DC19). I have always had a dog and whilst I found hairs difficult to lift from a loop pile carpet (the carpet rather than the vacuum) I've found both Dysons to be long lasting and good loyal servants, they've been through 2 house renovations, so where plaster dust wrecked another hoover, I was able to wash out the filters and this one was good as new. The DC04 broke down once, Dyson came out and fixed it! I couldnt believe it. I have also been able to buy attachments easily online. I recently used the mattress tool which was great and use all 3 DC19 attachments pretty much every time I vacuum which is most days. I find it find to position on the stairs (and am currently pregnant) and easy to empty (easier than the DC04) more importantly for us, it fits in our small understairs cupboard, where the upright wouldnt!

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                    08.01.2010 10:16
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                    Very expensive and really not a great hoover for carpets.

                    I bought this hoover last year, after having the choose between a Miele or this Dyson. What a massive mistake I made! This hoover is rubbish. So many people have a dyson so thought they must be good and would be able to handle my 3 storey house, 2 children and 2 cats. How wrong I was. A word of warning, if you have pets and carpets please dont bother, it doesnt pick up the pet hair at all and both my cats are short haired. When we bought it it did not come with the Turbine Head which is basically the tool you need to hoover up anything. We rang dyson and explained that one didnt come with the hoover and it did say on the box it came with all attachments. They didnt believe us and were going to make us pay £30 for the attachment. We finally got one after going higher up the chain of customer services but they were very rude. The hoover is very heavy and you have so many small attachments that im still unsure what they do. On the good side it is very easy to empty when full. My brother bought a Miele hoover and has 3 cats and has not had a problem with anything!

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                      31.08.2009 08:21
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                      Good for laminate floor, less so if you have all carpets.

                      I wasn't sold on the Dyson hype, but when our old vacuum cleaner gave up I decided it was time to get one - primarily because of the way it looks, I confess. The DC22 is fantastic looking, cute and streamlined and hyper-modern. It comes with an impressive array of kit: · 1 x DC19 · 1 x Flat Out head · 1 x Crevice tool · 1 x Stair tool · 1 x Brush tool · 1 x User manual · 1 x 5 year guarantee We have mostly laminate floors with some rugs, and the thing is a dream - it literally changed the colour of one of our rugs when I used it for the first time (perhaps we should have replaced the old cleaner sooner....) and needs someone standing on the edge of the rugs so they're not sucked right off the floor. We also have two long haired humans, one baby and one Persian cat in the house and have no problems sucking up all the hair that collects in the corners. The various tools attach to the body of the cleaner, making it very neat to store in a limited space. The only thing I'd change is that the hose (conveniently long) makes it a bit awkward to put in the cupboard. I've also heard other people say that it needs a separate turbine head to be really effective on carpets, but I can't comment on that.

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                        17.06.2009 14:57
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                        Very expensive product that doesn't live up to it's reputation

                        I bought this vacuum cleaner thinking that the highly advertised brand and high price would translate into quality. I completely disagree unfortunately. The product is not very good, in fact my older and cheaper vacuum was far more effective. I have had a problem with the suction very early on. I had purchased an extended warranty and consulted an engineer about this. Changes made to the vacuum cleaner were ineffective. Parts were changed and advice about maintenance was provided. But unfortunately, neither approach worked. I was very disappointed with this product. I spent alot of money on it but it has failed to live up to its excellent reputation. I have used other vacuum cleaners and am amazed at how much better they are to use and how much less they cost. The purchase of the extended warranty was also a waste of money. Please do not purchase a policy, it really isn't worth the money.

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                          29.05.2009 03:18
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                          the best vacuum cleaner i have ever used. you'l be amazed at how quickly cleaning time is reduced

                          i was a bit sceptical about buying this vacuum cleaner at fiest. At £155 i had good reason to be. however thought that it would be worth it since i am a clean freak. As soon as it arrived i connected everything up (hose going in to vacuum etc) which took less than 5 minutes and pressed the on button. i preceeded to vacuum the wooden floors then move on onto the carpets. i was amazed at the amount of dust it picked up and the suction really is amazing. put together with the free 5 years manufactures gurantee and this is definately one of the best cleaners i have seen. it also comes with a spot cleaner and several useful attachments. if you need anymore attachments you can buy them from their website. as there is no need for vacuum bags you are also saving money in the long run as cost of bags are expensive. once the machine has gone to the MAX line you just press the button at the top which releases the Cylinder and you emptythe dust out into a bin or plastic bag and throw away. this can be messy if you put the dust into a bag but i would recommend emptying it straight into you bins. attaching the cylinder back to the machine is relatively simple. this dyson has been designed not to cause allergies and thats just an extra bonus..!!! The only downside is that since the Dyson is quite small in size it does need emptying frequently so if you've got kids in the house prepare to be doing this alot. with my machine i received several attachments including a brush tool, crevice tool, stair tool and the flat floor tool. some people may think that this is good but personally i dont have the time to keep changing tools when im hoovering. thats why i've changed the review to 4stars because i have actually used this product a lot more. the machine also has an auto rewind button. once you've finished hoovering jus unplug the dyson and press the auto rewind button (has a picture of a plug on it) and the dyson automatically retracts the cord. also because i'm quite small and can barely lift heavy things i do find this machine a bit heavy to lift especially when im taking it up the stairs.

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                            24.03.2009 15:08
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                            A brilliant vacuum cleaner.

                            I recently damaged my Dyson DC 04. We had it 8 years and I must admit that I hadn't been very gentle with it. It was quite heavy and used to find it quite difficult carrying it up and down the stairs and often banged it against the wall or the banister. A few bits had broken off it, and, to top it all off I dropped it down the stairs. I did manage to get the hose bit working but unfortunately it wouldn't work when it was upright. So, the time had come to get a new vacuum cleaner. Now, I've only ever owned one so I didn't realise how many vacuums were out there or how difficult it would be to choose one. So, I got the Argos catalogue out. Then visited Currys online followed by a few other online stores - I was still none the wiser. I then spoke to my older and wiser sister, she said it might be a good idea to go for a cylinder rather than an upright beings I have laminate and tiled floor downstairs, it would also be easier to clean under the table and chairs etc. So, a seed had been planted in my mind. I then looked up different makes and models of cylinder cleaners. First I visited VAX, they had many different models and they all looked great. Then I visited Dyson, I had a Dyson before and I knew that they were good so I looked at their cylinder models. I finally made my mind up after reading a few reviews, looking at power, suction etc. I was going for a Dyson. Then I had to decide which Dyson I wanted. The 'DC 20,21,22 and 23' versions seemed like a lot of hassle, it looked neat and like it was quite compact and easy to store, but, I'd have to unwind the hose and pull out the tubes every time I wanted to use it. So, I was left with the DC 19. The best price I found was on Amazon.co.uk, I paid £144.00 for it. I also bought a soft brush attachment and a flexi crevice tool. DYSON - HISTORY In June 1993 James Dyson set up the Dyson company. But it was in 1978 when he first had the idea for the Dyson vacuum cleaner. He visited a sawmill and had seen sawdust being sucked into a cone using a spinning column of air. He wanted one of these to use in his own factory but wasn't willing to pay the £75,000 to have one. It was then, he decided to make his own. The first vacuum cleaner he made was called a G-Force, it was the first one to use cyclone suction technology. It was only sold on the Japanese market as it was licensed to a Japanese company. But in 1993 the DC 01 was released and was a best seller in the UK. Since then, more than 25 Dyson vacuum cleaner models have been released. DC 19 WHAT'S IN THE BOX So, the delivery man delivered my new vacuum cleaner to my boyfriends parents house. I left work at 3.30pm and made my way in anticipation. I sat down, had a cuppa and a chat but couldn't wait to get home to try out my new toy, so, I made my excuses and left. I got home, fed the cat, and opened my parcel. Inside I found the DC 19, the main large flat head attachment , a brush attachment, a small flat head attachment a crevice tool and an instruction manual. Specifications The DC19 is 345 x 282 x 434mm and weighs 8.56kg. The suction power is 280 airwatts. The bin capacity is 2 litres. Cord length is 6.5 metres. INSTRUCTION MANUAL There were two manuals. It came with a 'Quick Start' manual, this gives you the basics in diagram form - assembling the Dyson, using the tools, storing the Dyson, emptying the Dyson and instructions on how to wash the filter. This little booklet is very easy to follow - even my brother could get it started from these instructions!! Then there was the main manual. This was also very easy to understand. The instructions are written in 20 different languages. Firstly comes the general safety precautions section. These are written in point form, 26 points in total. I'd say most of these are common sense e.g. Do not handle plug or appliance with wet hands etc. Along the bottom of this page there are 8 safety precaution diagrams with information underneath e.g. Do not use above you on the stairs. All very straight forward. The next section is a double page containing easy to follow diagram instructions. These show you how to attach the attachments, how to clean the filter, how to clear any blockages , how to empty the bin and what all the relevant buttons are for. Then there is just one more section. This section gives you very clear points in bullet form. There are 5 categories - using your dyson vacuum cleaner, emptying the clear bin, cleaning the clear bin, washing your filter and looking for blockages. All in all, very simple and clear. USING THE VACUUM CLEANER The Dyson is very easy to use. It has a retractable plug which is great, no unwinding just pull it out and press a button to reel it back in again. So you plug in the vacuum cleaner, then there's a big red button which you press to turn the cleaner on - as simple as that! You can then choose the relevant attachment for the job you're doing. It's stored with the large flat head already attached so you only need to change it if you are cleaning the stairs or in crevices. You can attach the heads to either the end of the long solid pipe or to the end of the stretchy hose, whatever you think will be best for the job at hand. I have laminate flooring in my living/dining room and tiled floor in my kitchen. The vacuum cleaner was great on my hard floor, it picked up every speck, I have ridges in between each laminate board so a brush cannot pick up the dust that land here, the Dyson picked it up no problem. It is much easier than the upright I used to have, I can get the DC19 under my dining table and the very flat attachment fits under my television unit. I also have a rug in my living room and I don't need to change attachment to vacuum this. I have carpet on my stairs and in my bedrooms. Using the DC19 on carpet is great, it has amazing suction and even plumps up the pile in the carpet! I use the small flat head attachment when vacuuming the stairs, you can get this right into the edge of each stair. Its much lighter than my old upright which makes carrying it up the stairs a lot more effortless. CLEANING THE VACUUM CLEANER The DC19 is bagless. The machine needs to switched off before you empty the clear plastic bin. It must be emptied as soon as the dirt reaches the maximum level on the clear bin. To do this, you just press a button and remove the bin section of the vacuum cleaner, you then take it to your outdoor bin, they suggest that if you suffer from allergies to empty it into a bag first. The outside of the vacuum can be wiped down with a damp cloth. The clear bin is also cleaned using a damp cloth. The filter is washable and needs to be cleaned using only water every six months, it must then be left to dry for 24 hours before refitting into the machine. STORING THE VACUUM CLEANER Storing the DC19 is not that simple. Even thought it looks small and the base fits into quite a small space, it needs a space high enough to fit in the handle. Luckily I have a space large enough under my stairs. But definitely something to consider if you are thinking of buying a DC19. If you don't have enough space Dyson have models which are much easier to store. EXTRAS There are many extras you can buy for your Dyson apart from the ones that come with it. The prices range from £11.74 for the mattress tool, to £24.47 for the mini turbine head. Hard floor tool - this attachment is better at picking up on hard floors. It has long bristles to prevent scratching or marking on wood or delicate floors. Flexi crevice tool - this attachment extends and flexes to clean awkward gaps. The actual attachment is hard but when its extended it has a section which is made of rubber so you can bend it to reach the most difficult of places. Soft dusting brush - it has soft bristles to gently dust around the home. Easy to manoeuvre into narrow gaps. Ideal for dusting furniture and flat surfaces. It's great for dusting my Venetian Blinds. Mattress tool - this attachment removes dirt and dust mites from mattresses and upholstery. Wide head and lightweight design for easy cleaning around the home. Stubborn dirt brush - this one has stiff bristles for dried-in and stubborn dirt. It's quite a small tool so is easy to handle and scrub and loosen stubborn dirt. Up top tool - this one twists to give multiple angles for cleaning hard to reach surfaces. Great for on top of wardrobes or cupboards. Mini turbine head - this mini turbine head is ideal for removing pet hair and fibres from confined spaces such as upholstery, stairs and the car. Car cleaning kit - A car cleaning kit in a handy case. Combined price £39.15 (£50.90 if purchased separately). It contains: Car turbine head Flexi crevice tool Stubborn dirt brush Home cleaning kit - A home cleaning kit in a handy case. Combined price £29.35 (£41.12 if purchased separately). It contains: Up top tool Soft dusting brush Stubborn dirt brush I own the soft dusting brush and the flexi crevice tool. I've used the dusting brush on my wooden venetian blinds and it works a treat. I have used the crevice tool in my car and it gets to places I could never reach with the hard plastic tool that come as standard with the Dyson. DYSON CUSTOMER CARE There are a number of ways to contact Dyson. By post - Dyson Ltd Tetbury Hill Malmesbury Wiltshire SN16 0RP By telephone - 0800 298 0298 By email - service@dyson.co.uk The Dyson also comes with a 5 year guarantee which you can register online, by phone or post. The repair or replacement of the machine is covered if it is found to be defective due to faulty materials, workmanship or the function of the machine. WEBSITE The website is very helpful. Not only does it give you information on the Dyson products and the technology involved but there is also a 'Support' section. The support section is divided into the following Help with your Dyson This section gives you help if you are experiencing problems with your machine, you will find a list of common problems. It also gives advice on using and maintaining your Dyson. Online shop This section gives you information on buying, returning, placing orders on Dyson and parts and accessories. Guarantee and Registration You can register your Dyson guarantee here. You can also update your details and read the terms and conditions. It also answers questions such as how your guarantee will be affected if you move abroad. Repairs and Servicing You can arrange a service or repair in this section. It'll answer questions such as how much it'll cost, when the engineer will arrive and what is involved in a service. FAQ's Some basic frequently asked questions are answered here. Questions such as, how to assemble the machine, how to clean the filter etc. Additional Services The additional services include information giving you cleaning tips and information on recycling your old vacuum cleaners. OVERALL OPINION I am very pleased with my buy. It does exactly what Dyson claims it can do. It has extremely powerful suction, in fact I've stopped using my brush in the kitchen as the Dyson picks up so much more dirt and dust and it is just as easy to get out and use. There's no need to put it together just pull it out and plug it in. The flat head not only gets under cupboards but you can get as close as possible to the edge of cupboards and it picks up right to the edge. It's light enough to carry up the stairs. I find it much easier to use than my old DC04 upright. You can manoeuvre it much easier, under tables and around objects. It can be used on any surface without the need for turning brushes on or off. This is especially useful for using upstairs, going from the carpeted landing to the lino flooring I have in my bathroom. So, all in all, I love my Dyson and I much prefer vacuuming now than I did before - but don't tell my boyfriend I said that!!

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                          • Product Details

                            Dyson's DC19 bag less cylinder vacuum cleaner has a patented Flat Out Tool, which is particularly suitable for picking up dirt under low furniture or household appliances ? even more so with its rear centre of gravity for easier maneuverability / Of course, the DC19 also features Dyson's patented Root Cyclone technology, so there's no loss of suction; and as it gets to work the DC19 also emits clean exhaust air, which contains up to 150 times less mould and bacteria than the air you breathe / There's no bag to fiddle with; instead there's a tough, clear, polycarbonate bin, while the lifetime filter just needs an occasional wash to keep it in tip-top condition / Short name: Dyson DC19