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We've had our Hetty for around 6 months now, so I thought I'd used her enough to do a review. She was a house warming present for our first house this summer. Previously we'd always stuck by a £30 special from shops like poundstretcher or argos - but we lived in a 2 bed second floor flat so it didn't really need to be special. Our house has stairs and different floor surfaces so we wanted something robust. After looking at reviews and comparing our friends' experiences we decided it was going to be a Hetty. I work in a building where we can get thousands of visitors in a week, and they always use vacuums from the Henry family. And who doesn't want a face on their household appliances? Henry would have been fine, but the pink is so much nicer!
Tracking down a Hetty was no problem, she can be find in shops ranging from Asda to Homebase to Currys to specialist vacuum cleaner stores. You can also find her online (prices currently range from £85-120). She comes in a large cardboard box along with various bits of tube and vacuum head and attachments.
Setting up was very simple - from what I remember it was just a case of attaching the hose to Hetty's nose and attaching a plastic tube and head. The bag was attached already, but after changing it once in 6 months after pretty heavy use I can say it is very easy and attaches simply. Just be aware it can take a minute to spot the clips to get the black lid off for the first time. New bags are easy to locate, the Henry Hoover website sells them in packs of 10 for £6.
It is not an upright cleaner, so the hose is long and flexible, and the unit that pulls along the floor is substantial but not too heavy so reasonably easy to move. However, be aware that she does sometimes fall down going round corners. There is the standard vacuum head, with an optional brush that you can pull up or lower with a plastic switch on the head. It also comes with a few other attachments, including a small brush and a plastic nozzle. You can also use it with just a section of tubing and no attachments. I find this really handy for quickly getting into fiddly areas - it was very useful under the Christmas tree for example. When feeling lazy, I also use this to clear the window sills and bannisters of dust which it does really well.
There are two power modes so you can choose to use less energy if you are just doing a quick dash around the room. The full power mode is very strong - not suitable if you have loose fitting carpets as you will forever be pulling them up. The cord is reasonably long so when doing the stairs she usually sits at the bottom until I'm 2/3 of the way up, then I simply plug her in on the landing to finish the rest. She also manages our stone floors in the bathroom and kitchen (although it can be a little noisy).
Overall I've been really pleased with Hetty so far. When we first moved in, the whole house had been newly plastered and large amounts of the plaster dust had been repeatedly walked into the brand new carpet in the hall way. It looked pale grey when it was actually black with dark grey. She got out the majority of the dust on the first attempt, and with a bit of elbow grease and the brush head I managed to leave it looking almost new. I am really glad we chose this hoover, and find it much more maneuverable than an upright would have been, and feel there is no job too big.
Ok, so I am a typical girlie girl and went for this hoover after breaking up with my boyfriend and moving to my own house because, lets face it, it was pink and he would never have bought it!
I can honestly say that I would never buy anything else!
Although she is a bit of a pain when it comes to going round corners and needs a little bit of convincing...it has really good suction and is definitely the best vacuum cleaner I have ever owned!
The bags are easily changed and not at all messy. I must admit I was a little worried about changing the bags at first, having been used to a Dyson and not having to touch anything to empty it, but I was pleasantly surprised. They are also quite cheap to replace and last a long time.
I have a dog and use Hetty almost everyday yet I can still go a couple of months without having to change the bag. They are really clean as well, so if you wanted to you could easily empty them and re-use them- I have to admit though- I am a bit to squeamish to do that!
I have both laminate and carpet in my house and she is equally great on both.
Previous to falling pregnant with my son I always had an up right vacuum cleaner and never had any real issues. About half way through my pregnancy I started getting hip pain (synopsis pubis dysfunction) and I was advised by my midwife to avoid any heavy housework, which as a female was hard to avoid. I already had used a Henry at my workplace for several years so it didn't take much time for me to decided on one although I simply had to purchase the pretty pink Hetty! It works perfectly on all my floor surfaces that include lino, laminate and different pile carpets. I love how I can move around the room without having to to move 'Hetty' with me, I just move it when I'm finished and clean under her last!! It has two power setting, I find I don't used the higher setting very often, usually just when I'm giving a room a good old clean! Once I've got all my rooms done it's supper easy to wind the cable up with the handle right on top.
My one and only issue with this is the sheer size of Hetty. If you're lucky enough to own a big house then this shouldnt be a problem. Mine now is a constant living room ornament as it's awkward to get it into my hall cupboard. Maybe one day I'll have a cupboard free of toys that can be her room!!
All in all it's a fantastic vacuum cleaner and it works just as well as it did the day I bought it 4 years ago!
Growing up my mum always seemed to purchase Dyson hoovers and it seemed that every other year she was out buying a new one as it had broken!!
So, when i got my own place - i was recommended a Hetty Hoover and i am SO glad we went ahead and purchased it!!
The suction power of the hoover is so strong and powerful and can be made even stronger by flicking the 'high' switch on the top of the hoover to lift those hard to pick up crumbs!
The hetty comes with numerous different attachments for every type of hoovering dilemma! It also comes with a few hoover bags in which ive only had to change once in a year!! They are just fantastic and hold so much dirt!
The hetty hoover also has a very long wire, meaning i can plug it in one socket and do the whole of downstairs and half way up the stairs without even unplugging it!! What a bonus!
Not to mention the appearance of the hetty hoover... who can resist its pink body and cute eyes??
My mother-in-law has owned a henry hoover for over 5 years and never had so much as an issue so i'm hoping hetty will be a long lived partner too!!
I always wanted a Hetty and so when I moved into my own home last year this was on top of the list.
OK I mainly wanted this particular hoover because it was pink with a cute face BUT I have not been disappointed with it's main purpose!!
I paid £109 in my local B&Q. That is the general cost and I think it's worth the money. Plenty of stores stock this as well as the rest of the 'Henry' family.
Light and easy to move, I do occasionally get caught in doors or get stuck going around corners and that can be pretty frustrating! However the cleaning power makes up for that.
The hoover comes with some different attachments (as you would expect) and all work great.
300 mm combination floor nozzle
240 mm crevice tool
2.4 metre Nuflex threaded hose
stainless steel tube bend with volume control
2x stainless steel extension tube
Double-taper hose/tool adaptor
65 mm soft dusting brush
150 mm upholstery nozzle
150 mm slide-on brush for upholstery nozzle
I especially like/use the upholstery nozzle for keeping the sofa free of pet hair.
Hetty has 2 settings and I generally go for the Hi setting. I choose this because I have 2 cats that leave a lot of fur around - Hetty has no trouble clearing up after them.
I've only changed the bag twice and it is quick and easy to do - the hoover comes with 3 bags so I've not yet had to buy any replacements. I know they are available at a reasonable £5 for 10 on Amazon so good value.
I do notice a lot of hair/fluff getting caught on the brushes but as long as I clear this regularly it doesn't cause too much issue.
One main thing I love with Hetty is that the long 'nose' makes hoovering stairs very easy.
The prettiest (and best) member of the 'Henry' family.
Hetty and her 'family' are probably the most well known vacumms on the market, mainly due to their cuteness and also they are very good and cheap vacuums.
Hetty is the girly one of the vacuum family, with her pink face and eyelashes. She's also fairly portable and lightweight, with a very long lead. Hetty has good good suction power, even on the LO setting. In fact I have never used the Hi one. I have pets, and they can leave a lot of hairs in the summer, and Hetty does a great job of getting rid of them. Hetty is a cylindrical bag vacuum, but her 9 litre capacity means she doesn't have to be emptied that often. The replacement bags for Hetty are available in most retailers and it is easy to change the bags. Bags are available for around £10 for 10 (can be cheaper on ebay or amazon).
She is also easy to assemble and start up.
Some of Hetty's features are:
Giant twinflo Long life 2 stage motors
2-speed Hi/Lo controls
High efficiency filtration
Hetty also has the following technical information:
Motor: Hi 1200W, Low 600W
Airflow: 45 litres/sec
Suction Hi 2600mm, Lo 1750mm
Capacity 9 litres
Cleaning range: 26.8m
I have yet to meet someone who didn't like the Henry/Hetty hoovers, in fact even most cleaners I know use them as they are such good vacuums. They are also long lasting, and in my opinion, a lot better than some vacuums twice the price.
Mine was bought through work for £90, but they retail for around £105 in most electrical retailers.
It was after the sad loss of our vacuum cleaner that we were forced into finding a replacement. I was all up for getting the same one but my wife insisted on getting the Hetty. Not a problem at first, especially when she announced that it came with two power options. I had serious reservations however when I learnt that we were actually purchasing a pink hoover with a smilie face and elegantly painted eyelashes. I admit pink's a nice warm colour but it's a bit anti-bloke when you could have blue or red.
That aside. The Hetty is more than an impressive machine and perfect for our laminate and vinyl covered floors. The lower setting of a respectable 1000W power is more than ample enough for any domestic chore and will make easy work of our rugs. My wife prefers the higher 1200W setting for the rugs but I find the more powerful setting actually lifts the rugs from the floor. The higher setting makes hoovering the car seats a doddle though. The recommended dust bags are strong and hold a good amount.
There's a good amount of flex on the Hetty that will allow enough reach to hoover the entire floor of an average sized house. The flexible hose extends to around 8 feet and three stainless steele extension tubes allow for an array of areas including walls and stairs. With a fixed axle at the back and two swivel wheels at the front, the round-shaped Hetty will happily glide along behind you.
It's a bit of a beast at 8.7kg in weight making staircases a little awkward in that you have to keep a careful eye on Hetty especially when she's perched precariously on the edge at the top and you're just squeezing in that final step before switching to downstairs plug socket mode.
For just over £100 this is a great little machine. The dual power option is a very useful addition and the attachments make it a fantastic all-in-one useful household tool.
There comes a point where you finally decide that you are not going to pay the extortionate prices that some vacuum manufacturers charge. Yes, some vacuums may have super duper technology that has the ability to create mini scale twisters, that if were full size, would have the power to tear down a small town. That is all good and well, but what happened to simplicity? Many vacuum manufacturers believe that the more scientific jargon they speel out to us, the consumer, the more products they will sell. Unfortunately, the harsh reality is, we are suckers for this type of thing. I was very close to completely blowing over £350 on a Dyson vacuum and I am really pleased that I didn't. I ended up purchasing a Numatic Hetty for just under £90, and it is the best vacuum I have ever bought. You do require hoover bags for this model and they retail for about £4 for 10 but you can purchase aftermarket bags for even less.
Numatic Hetty Vacuum
First is first, unpack Hetty from the box. Inside the box I had; 1 Hetty Vacuum, 1 Standard black hose, 1 extra length of black hose, 3 hoover bags, 4 small head attachments, 3 pieces of metal hose, (one with the ordinary hoover head on it) to make up the piece you will use to hoover up and the top part of the hoover complete with retractable power lead, which I do believe is 4metres in length, I might be wrong. Setting up the vacuum is incredibly simple, I honestly believe that you could do it with your eyes shut! First, I took the pink Hetty body and attached the standard black hose with the screw on attachment to her. Then place the top, with the retractable power lead, on the pink Hetty body ensuring that the two clips either side of the top are in the open position. Simply locate the word "Hetty" on the black top and line the words up with the smiley face on the body. Simply shut the clips either side and your done, but make sure the lid is securely fastened as you don't want to be caught by surprise when you go to pick it up by the handle. Build the metal hose and attach it to the black hose by simply sliding them together. You are now ready to vacuum!
Ease of use
If you live in a bungalow this vacuum is perfect for you, if you live in a standard house with at least one set of stairs you may find it a little difficult to manoeuvre. The Hetty model is quite a small vacuum and is very lightweight. Thanks to it's small caster wheels underneath, you will find it incredibly easy to move, although she does get stuck easily on door frames or when you are turning a corner. The retractable power lead is a very handy feature as it neatly hides away the power cable. It's flexible hose makes it really easy to get into hard to reach areas where some vacuums may fail and thanks to the switch on the hoover head you can easily switch from brushed, for hard floors and no brush, for carpets. Also, with a fold down handle on the top you can easily carry her around with you. Unfortunately this is where the good points end. Yes, this vacuum is easy to manoeuvre, light weight and has a smiley face but if you live in a standard house with stairs your face will not be smiling. Lets say, you have vacuumed all the rooms downstairs and you are now about to challenge the stairs. At this point you need to add the extra piece of black hose to Hetty, so you don't have to carry her up the stairs with you. Putting the extra black hose on is slightly tedious and annoying because it's flexible and goes into any shape it feels like. Anyway, once you have done this you are now free to vacuum the stairs. As you hoover, you will make your way to the top in relative ease and before you know it, it's done! But your happiness is short lived. You now have to walk back down the stairs, unplug the hoover, reel the power lead up, detach the extra hose and carry with the other black flexible hose, along with the metal hose, up the stairs, using almost all your body to balance it on. Now, I'm no genius but that seems very dangerous to me, so, if you don't want to break your neck I would suggest taking it up in stages. This way is safer but it adds an extra ten minutes on your cleaning duties. For me the only downside to this vacuums ease of use is, it's ability to hoover stairs and that you have to carry most of it up in stages to avoid the chance of tripping. For those reasons I give Hetty a 4/5 rating for ease of use.
This is the main issue for me when it comes to hoovers. How well do they perform? I have had hoovers which have been nothing but dreadful for picking up visible particles, let alone what is deep within the carpet. But, Hetty is in a different league. I'll start with the suction power. When you switch Hetty on you automatically start on a low suction power, which I think is powerful enough. This setting, I think, is mainly designed for rugs or mats etc. So, you start at low suction, and you have the option to increase it to high by simply flicking a switch. When you flick this switch you feel the difference! It feels like you are giving your carpets a really good clean. In regards to loss of suction, I have had my Hetty for over a year now and it still performs the same as what it did when I first bought it. This vacuum is bagged and this usually puts people off, let me tell you it's not a problem, in fact I now prefer bagged hoovers because it seems much more hygenic. All the dust and particles you have vacuumed are now safely in a bag and thanks to this it reduces the chance of you inhaling these particles. The bags hardly need changing because of their size, so you won't be forking out on bags very often. For performance I believe this vacuum is brilliant and will serve you well for many years to come. 5/5
Design / Look
The desgin of this hoover is simple and easy which means set up can be completed swiftly. It is a nice looking hoover and doesn't look out of place, the only downside to it's design is it's shape. Without the hose it would be easy to store away, but because of the hose you will find yourself cramming it under the stairs for storage. Overall it is a fantastic looking hoover, oh, did I mention? It has a face! I give design a 5/5.
Overall this vacuum is going to give you lots of joy over the years which will hopefully overcome it's awkward shape and how time consuming it can be to just hoover the stairs. I am happy with it and when the time comes to change I will not hesitate in buying another Numatic vacuum. 5/5 overall.
This is the best hoover i've ever owned!
From what I can see she is based on quite simple design which means that thee's very little that can go wrong with her (unlike dysons for example). Hetty doesn't suffer from blockage problems like other hoovers i've had - the only time you loose suction is when she's full. She's easy to empty - you can use her with or without bags - with bags is less messy when emptying.
I always use the red (extra suction) button - I don't really see why you would ever want anything but full power but I guess it's not a problem once you learn that you also need to press the red button.
She has all the attachments you'll need - I find the round bristle brush great for cleaning my wood floors. Unfortunately she can't carry the attachments on board but they come in a pink bag that you can move around the house with you. The lead is long and it has a great wind up function - no need for any wrapping it round - just wind the handle and it's done.
She doesn't have any stability when you put her on stairs - I find I have to hold her in place with my leg to stop her toppling down the stairs but these are just minor problems. She's also very sturdy - she has toppled down stairs a couple of times but she always been fine!
I wouldn't own anything else but one of these numatic vacuum cleaners now and Hetty is very pretty!
This is the best vacuum cleaner I have ever owned.
It is so easy to use and has a long cable which means I can hover the whole downstairs of my house all my stairs and top landing without having to unplug it. It is also not heavy which is good when carrying up and down stairs.
It works equally well on my laminate flooring and on my carpeted surfaces and it has no trouble picking up the my long hair and the dogs short hair. It cleans up crumbs with ease which is essential when you live in a house with a young child.
I have the green version which means that it uses less electricity but if you need to you can press the red button to give some extra suction power. It comes with a selection of tools which are all easy to detached and detach and are ideal when you want to hoover in small places or use to dust picture rails. I also received a bag for life which was pink and had hetties face on it which has been ideal for storing the tools which can with her and spare bags.
It is really easy to change a bag you simply remove her top and lift out the old bag and insert the new. Although you are not meant to you it is possible to empty the contents of a full bag into the bin and reinsert it to be used again which is very handy when you realise you have forgotten to buy new bags.
It has also become like a fourth member of the family and my daughter talks to it while I hover and she is fondly referred to as my second daughter.
Would I recommend it yes. Why it was recommended to me by my mum mother in law and granddad who all own the Henry version ( the red one) and it has not let me down
I have a cat. He has a lot of fur. Judging by the amount of fur he leaves around the house, he should be bald, but no- that fur just keeps growing then shedding, growing then shedding. Cat fur is a challenge for even the toughest hoover, and we've been through a few; the usual pattern is that the hoover is fine for the first few uses, then starts to clog up a bit, getting slower and less efficient as time goes on. So this time we decided, based on a few word-of-mouth reviews, to try a Henry hoover. When we got to the shop and saw how cute the Hetty hoover was, we bought a Hetty instead.
This hoover looks great. It's cute and cheerful. I entirely accept that the fact I'm a woman might colour my judgement on this point, because it's definitely not the most macho hoover choice on the market. More importantly, this hoover works brilliantly. It has plenty of suction power (really good for pet fur and great for someone who suffers from allergies) and has an extra strength setting which is particularly good for rugs.
Hetty comes with plenty of attachments, so you can hoover the curtains or brush your carpet as you hoover, and it's very easy to swap the attachments around; just pull the nozzle off and swap it for whatever you need. It's also very easy to change the bags, something I was a bit worried about because it had been a while since I'd had anything but a bagless hoover. There are two clips on the side that just need undoing and the whole top of the hoover comes off. If you are particularly squeamish, you may feel like you're performing brain surgery on Hetty, but not to worry- it's very easy to put the top back on again. The bags are standard ones which are not too expensive and available quite easily (try somewhere like Argos or a hardware shop or just wherever you bought Hetty from in the first place). Best of all (for me), hoovering takes hardly any time at all, probably because the hoover has good suction. And it doesn't feel like quite so much of a chore when you're using something that a) looks like it was designed by Lego and b) smiles at you.
The only downside I can see is that this isn't a very macho hoover. It may take some work to persuade the male of the house to use it.
We purchased this hoover for just over a hundred pounds and it was well worth the money. It out-performs any hoover I've had in the past by a mile (including a much more expensive Dyson), and a year on from purchase the hoover is working just as well as when it was new. My carpets have never looked so good!
When we recently moved into a new office I was given my own classroom floor and one of my new responsibilities was to clean it. The first item I therefore needed was a good quality hoover and seeing as the decoration was black carpets, black couches and black chairs a good quality hoover was essential to make sure the place looked as new. I paid £99.99 for this Hetty hoover as I needed something powerful and portable as it was to be used on large floors across three floors and something that was going to put up with the daily grind. The reviews on the internet looked positive so I decided to go for this!
And safe to say this has been a superb investment and I find this much more easy to use and effective than the devices I use at home and the previous, and I must say more expensive models going.
This is the "female" version of the famous Henry the Hoover series and the major difference is that its called Hetty and its pink. It's the same hoover, the same quality, the same design everything other than the name and colouring is the same. So yes, hovering my room with a pink Hetty makes me feel manly!!!
his is a simple hoover design with the base being on four wheels, the suction pipe coming from the end for around 2m which fits into the handle and suction plates. It all feels so solid and well made its easy to handle. Its quite a weight too and the whole thing feels like quality from start to finish. Its solid, has survived more than one drop and given the way you pull it around it has taken bumps and bangs without any hassle. The wheels are full 360 turn arounds which gives it a good flexibility. Its easy to pull around with the outgoing pipe being tough and durable and it makes hovering a doddle. Pulling it round the room, even though its heavy is made solid and fun.
How about the suction? Well with 1200 watts it has power and the whole system functions so well that it provides fantastic suction. Even tough ground in pieces of food come up and a quick hoover up produces fantastic results. Its strong, powerful and cleans even the dirtiest of all black carpets well. This hoover has definitely increased the lifespan of my carpet at work and makes it look clean every day.
It's a doddle to pull around, has such a long cord that it covers a 15m x 15 m room easily, could do double that to be honest and makes hovering a breeze. No need to go over and over on the same bits, the power inherent here is great. With both the attachments and with the power nozzle on it works well and gives a complete clean. A handle on top makes it easy to carry around and it has a turn table on top to retract the cable back making it simple and easy to store.
One of the best things about this hoover is that it has a low power suction setting for more delicate matters giving you the option and peace of mind required to hoover delicate items!
Also on CIAO
I had a Dyson hoover for many years and to be honest I was never particularly impressed with it. I only bought it as I thought they were meant to be good. Anyway, I couldn't justify buying a new one just because I didn't like my Dyson.
However, I used a friends 'Henry' hoover and could not believe how powerful the suction was on it. It made my Dyson look like a kiddies hoover!! So I decided I would invest in a new hoover and went out to buy a 'Henry'. But when I saw the 'Hetty' I fell in love and decided I had to have this really cute pink girlie hoover. Sad? I know!!
Hetty is exactly the same as Henry except she is pink. She has two speed settings and different tools to enable you to get in to all your nooks and crannies. The suction is so good that my carpets actually lift up when I am using it. It is light and easy to maneuver and is even easy to use on the stairs as it has a nice long cable. She comes with replacement bags but you can use reusable bags in it, if you want.
This is actually the best hoover I have ever owned and the fact that it is girlie pink just makes it for me. However, I can't see me being able to persuade my other half to take it outside the house and clean the car out with it.
The Product: Numatic Hetty Hoover.
Colours available: Red- Henry, Pink- Hetty and Green- Harry (These three all have the same spec just differnt shells)
Accessories: Soft brush for all surfaces (great for dusting), Thin end for edges and in between the sofa, Small head with detachable bristles for stairs, sofa cushions etc. All very handy!
-37 x 34 x 34cm. This fits perfectly in one of my kitchen cupboards with the pipe dismantled.
-Can be used with or without a bag.
Price: 84.99 - 104.99
I bought this Hoover to replace my Dyson. I know the difference in price between the two is massive so its hard to imagine you could compare them. And on spec your right, the dyson does appear to come up trumps. However after owning 2 Dyson's in 5 years i didn't want to spend a fortune again. They both seemed to work great to begin with and then slowly lost suction even with filters washed and changed etc.
So, after a bit of research on the net I quickly realised the most raved about hoover was the original Red Henry, used and loved by cleaners, builders and homemakers alike. I spent a bit of time researching the price and of course was over the moon to see something under £100.00. The fact I could get a girly pink one was just a bonus for me!
Now I have used this for 2 weeks and I have to say I am really pleased. It has a high and low power suction option. The low is good if you want to hoover your curtains for example. Both work perfectly well on the carpet but i do have a white german shepherd dog, two cats and two children so High power is best for me!! It also has settings for both carpet and wood/laminate/tiled floors. Great again. The power cord is pulled out and then wound back in, simple but effective. The dyson has a button that you press and it somehow sucks the cord back in, something else that slowly stopped working on both mine. Cord length is about the same as Dyson. The wheels on the Hetty move with ease so would be good for someone that can't pull along a heavy hoover, however its not the lightest and easiest to carry up stairs.
I have to say, I am very impressed and have recommended this to everyone I know.
A well deserved 9/10 (I believe there is always room for improvement)
A moment of silence, please, for my previous hoover....
Some time ago, I wrote a rather uncomplimentary review about my Pet Lover vacuum cleaner, which at the time was performing rather badly. Since writing the review, I am sad to report that the cleaner "died" on me completely, less than a year after buying it. In theory, I could have claimed a new one on the guarantee, but I disliked the cleaner so intensely, I decided to cut my losses and go for something completely different. The mistake I had been making was that I thought (wrongly) that bagless cleaners were more straightforward to use than the bagless variety. In practice though, bagless cleaners are a bit of a nightmare, as they need constant emptying and the filters need cleaning out on a regular basis. My husband had been nagging me for some time to get a Henry vacuum cleaner, as he uses these at work and they have a reputation for being very reliable. I had always put off the idea of buying one because I didn't like the idea of changing bags regularly and I thought that they seemed quite expensive for what they were. However, because I'd had such a bad experience with bagless cleaners, and was shelling out £50 every 2 years for a new one, spending £100 on a cleaner that could potentialy last 10 years or longer seemed a much better long term strategy. In fact, I have since read reviews where people have had Henry cleaners for 18 years or longer, unheard of with any other brand of vacuum cleaner!
*The buying process*
Having read lots of reviews and convincing myself that I definitely needed a "Henry" in my life, I started checking the price comparison sites to bag myself a bargain. I had never seen these cleaners on sale for anything less than £100, yet I managed to find them on the Dixons website for £88! They had the traditional Henry cleaner in stock, as well as the famale version, Hetty, for the same price. The specifications were absolutely identical for both cleaners, and the only difference betwen Henry and Hetty is the colour, as Henry is Red and Hetty is a rose pink colour. Being a girly girl, I opted for Hetty rather than Henry, to add a bit of glamour to my boring cleaning routine! The online purchase process was very straightforward, and the cleaner arrived by courier within a couple of days.
*What's in the box?*
The cleaner arrived in a large cardboard box and I was pleasantly surprised that there were not loads of fiddly components to deal with! Basically, the cleaner is good to go as soon as you get it out of the box. The motor is housed within Hetty's black hat, which clips snugly onto her "body", which comes with a hepa flow bag already fitted in place, which I thought was a really thoughtful touch by the manufacturers. There is also a large hat shaped filter which slots simply over the bag as an extra layer of protection for the motor. Then it is simply a case of pushing all of the metal hose pieces onto the snakelike "nose hose" and fixing the relevant cleaning attatchment to the end of the hose. Sorted!
There are a few other items that come as part of the kit. Firstly, a rather cute, but sturdy Hetty bag, which would be great as a shopping bag, but I use it to store all of my attatchments and spare bags. The bag is bright pink with a smiley Hetty face on the front and back and strong handles, that I latch onto one of the hooks in my understairs cupboard for easy access to the accessories.
There are various different heads that you can attatch to the cleaner for different jobs, and these store away neatly in the bag. There is a round bristle head, which would be ideal for pet hair, a thin narrow brush head, a small head, and a long narrow crevice attatchment for reaching those hard to reach places, like down the back of the sofa. Some of the attatchments are more suitable for hardwood flooring, others for upholstery and things like curtains.
The manufacturer also supplies four Hepa flow bags with the cleaner. Each bag has a huge capacity, and will last for several months, so the four bags supplied could comfortably last a whole year. They do not feel like regular hoover bags, and are made from a soft, thick woven material, so basically, nothing is going to get through these bags! Replacement bags are easy to buy, at about £4 for 10 bags. It is also possible to buy a cloth zipped bag for about £10, which you can reuse time and time again, so running the cleaner is quite economical, and unlike my nasty bagless cleaner, does not require me to spend endless time brushing out clogged filters!
The cleaner also comes with a basic instruction manual, which is all in picture form. It shows you how to put together the cleaner, as well as how to change the bag, which is very easy and straightforward to do, as it simply clips into place.
The box also contains the two year guarantee certificate, as well as a list of replacement components available for both Henry and Hetty. Basically, any part is available to buy if it becomes worn, even wheels, filters, and the drum if necessary.
*Using the cleaner*
Hetty is very cute for a vacuum cleaner. She is a cylinder type cleaner, so is a bit of a change for me, as I have used upright cleaners for the past few years. Hetty has a large drum, which means that she has a good dust holding capacity and won't need emptying very regularly (unlike my old cleaner!). Hetty is pulled along on her four wheels. She has two small black castor wheels at the front, and two large pink wheels at the back, which offer good stability when using the cleaner. There are only two main controls, housed on the top of her black "hat". The first control is the power saving switch, which is a red switch that enables you to vary the power between low and high. To be honest, Hetty is a very powerful clenaer, and often lifts up the carpets even on the low power setting, so i have never actually had any reason to use the high power setting during my cleaning routine. The second switch is the green power switch, a large chunky switch that swtches the cleaner on and off.
The power cord and plug are stored within the cleaner, which I think is a fantastic idea. with previous hoovers, I always had a problem with the power cord getting tangled, or even splitting, which was dangerous. When using Hetty, you simply plug her into the socket, and as you pull her along the floor, the cable automatically unwinds, as you go. The cable length is very generous, and I can plug it in in the hall at the front of the house, and work through to the living room at the back without having to unplug the machine. Once i have finished cleaning, there is a winding device within Hetty's hat which winds the cable neatly back inside the machine. Genius!
Heety is pretty easy to manoeuvre around the house, and I have no problems at all. Most of the times, she just follows along, a bit like a dog, although she often needs a bit of help when going round chairs or doorways, where she can get stuck. She is quite light to carry compared with my old upright, so it is easy just to lift her up over any obstacle with the handy lift up handle which, again, is located on top of her black hat. The various attatchements mean that it is quite easy to clean all the corners and crevices of the home with ease, and the hose attatchemnt is a good length, which means I can clean over halfway up the stairs with Hetty sitting at the bottom and then carry her up to the top to finish the job.
Hetty does a great job at cleaning up everyday mess, but lately, she had a bit more of a challenge, as we were stripping wallpaper in my son's bedroom! After work, we cleaerd up the bulk of the paper off the floor and bought in Hetty to clear up the smaller bits. She did a great job, and did not get clogged up at all, despite the amount of papaer she had to suck up. Another great thing about Hetty compared to my old cleaner, is that she is a lot better at sucking up hair. I have long, blonde hair, which used to clog the rollers of the upright cleaner, and cause the belt to snap. Hetty just sucks the hair straight up the nozzle, where it is sent straight to the bag, no clogging, no fuss!
The main cleaning attatchment that I use the most can be adjusted by means of a foot level sitch, which either retracts or extends the bristles, enabling you to alternate easily between carpet and hard floors. We have tile effect laminate in our kitchen, and Hetty clens that just as efficiently as the carpet in the hall and living room. Another handy feature is a small, twistable attatchment on the hose, which allows you to manually vary the suction by as much as 70% during cleaning. Handy if you find the power is too strong, or conversely, if you need a bit of extra oomph to suck up a stubborn bit off the carpet! This is in addition to the power switch on the main cleaner, so you can have lots of control with this model.
The cleaner is lovely and quiet and whirrs gently when you switch it on. Again, a lot quiter than my noisy ond upright. You can even clean when the TV is on, and not have any moans from the kids!
Storing Hetty can be a bit of a pain, because although she is small and compact, the metal hose takes up quite a lot of space, and it can be awkward to store away. This is the only downside to this machine, in my view.
I have used Hetty for about a month now, and I am really pleased that I bought it. Hetty does a great job at cleaning my floors, and is fun to use, so much so that the kids want to do all the cleaning now! The cleaner is sturdy and durable, and easy to manoevre around the house, as well as being simple to maintain.
It is no wonder then, that Hetty, and Henry are so widely used in public buildings, such as churches, schools, offices and hospitals. Even workmen use them on heavy jobs. I read a review before i bought Hetty that really summed it up for me prfecty. The writer made the point that we never see any ads on TV for these cleaners, and yet they are instantly recogniseable and well trusted. That is the power of word of mouth recommendation, and the sign of a really good product, the fact that they have sold so many withou producing one single TV ad! Personally, I hope that Hetty lasts me for many years, and I certainly will never go back to using upright cleaners again.
For the techie minded among you, here are Hetty's specs:
Motor: Hi 1200W, Low 600W
Airflow: 45 litres/sec
Suction Hi 2600mm, Lo 1750mm
Capacity 9 litres
Cleaning range: 26.8m
Hetty includes all the features and benefits of the famous Henry bagged cylinder vacuum cleaner and incorpates a Full TwinFlo two-stage professional motor giving exceptional performance with AutoSave - Energy Conservation meaning you benefit from 50% Energy saving 30% Improved Air Quality and 20% Lower Noise Level. Every time you switch Henry on you will automatically start on the economy setting only if more power is needed to cope with extra dirt do you need to push the red switch to operate in Hi mode. The cleaner includes a 10 metre cable storage and rewind system which keeps everything neat and tidy. The Tritex filter system makes sure that what goes in stays in and the highly efficient HepaFlo dust bags improve filtration efficiency cleanliness and capacity.Each Henry includes the A1 accessory kit as standard which includes: Combination Floor Nozzle Crevice Tool 2.4m Nuflex Threaded HoseStainless Steel Tube Bend with Volume Control2 x Stainless Steel Extension Tube Double Taper Hose/Tool AdapterSoft Dusting Brush Upholstery Nozzle Slide on Brush for Upholstery Nozzle