Should I have bought a Kirby instead? (Rainbow E Series)

Member Name: brouillette

Product:	Rainbow E Series
Date:	31/05/03 (1452 review reads)
Rating:

Advantages: NONE

Disadvantages: hassle, ignorance , costs to much for the quality, works as well as any other vaccum that costs $100

I bought a Rainbo Vac a couple of months ago. Nothing about this vaccum is worth the hassle I have gone through. The company expects payments before bills are sent out. The customer representatives are rude and ignorant. They do not care about the cusomters satisfaction or happiness. I have never been more dissapointed in a product then this one. To use the vaccum itself becomes a hassle and is not worth the time. I vaccum that costs a fraction of the Rainbo is just as good and is not as hard to get ready to vaccum. Then they gave us a freshner to put in the water and release in the air. When the freshner got into the air it almost killed our cat from the chemicals. That just shows they can be harmful. They say they are not but please dont be fooled.

Summary: