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After doing some research it was the 'all terrain' feature of this vacuum cleaner that did it for me. I have real wooden floors, carpet and a large woolly rug so it sounded perfect. When I got the vacuum home and unpacked it the variety of tools was quite impressive but things then started to get a little complicated. The normal hose is fine and to do the wood floors I use the appropriate tool (no problem), then I get into the kid's den (with the woolly rug) and change the tool (a 'turbobrush is needed here).......oops, I've left it in the cupboard, turn the vacuum off and I go and get it. Right, switch tools and do the rug. Then we get into the dining room; nice newly varnished parquet again but the wrong tool on the end of my hose! So back to find out where I've left the the hard floor one. With that sorted I make my way to the lounge.....carpet, I've left the blooming turbobrush in the dining room etc etc, you get the gist of it. Things do get worse when I get to the stairs though; this time it's a different hose as well as the floor 'turbotool' for stairs that are supplied. Back to the cupboard and then dismantle the thing and put the other tools on. Boring, I know! Well, to summarise; the stair hose is very stretchy and easy to vacuum with, I just can't be bothered with it, I do however sometimes take the time to use the stair turbotool. If you have large pockets you can fit the spare tools in them so you're prepared for the change in floor surfaces, (the carpet tools do have turning brushes which over time will scratch polished/varnished floors so they do need changing). The cleaner's dirt container is quite large and easy to release although a little awkward to empty and the machine doesn't lose suction as it fills up as my last one did but the lead could definitely be longer. It is compact and easy to store. It comes with a six year guarantee although I have emailed Vax twice with a query about my 'many tools' and they've never got back to me. Would I buy it again if I had the choice? Maybe not this model but something along the same lines with maybe just one adjustable floor tool as life is complicated enough.