Product Type: Cisco VoIP-Telephones
Newest Review: ... the 7940 does not lubricate this process, and in fact, actively restricts it. Later Cisco phones resolve this issue substantially, presuma... more
Delivers only as a basic IP phone, otherwise a huge let-down for a very promising product
Cisco IP Phone 7940
Member Name: litangmu
Cisco IP Phone 7940
Date: 17/09/10, updated on 19/09/10 (25 review reads)
Advantages: large display screen
Disadvantages: display not backlit, screen underused, interface difficult to use, lack of extended features
This review may have appeared in a similar form on Ciao recently. The account used to make the review was mine under a similar pseudonym and through personal choice I have decided to revoke my Ciao membership, focus only on this site, and move any reviews here. Thank you for your kind attention in this matter. Now for the review...
On first moving into accommodation equipped with the Cisco IP Phone 7940 Series, I thought I'd entered some high-powered business executives office! However, appearances really are deceptive when it comes to this phone.
For practicality purposes, it is a VoIP telephone, and it does the job: you can make calls and receive calls, either by using the handset, or by a relatively well designed speaker system which has a high gain microphone. Hands free conversations therefore are not a problem in the slightest. However, this is about where the benefits of the phone end.
The fantastically large display is almost worse than useless; for the most of the time, it displays the Cisco Systems logo; there is nothing else to display! When making a call, yes the display shows the call duration, but besides showing the number you are calling, it shows very little else. The screen can function as a reminder of the date and time, but both are displayed in small fonts and are impossible to see from a distance. The screen is not backlit either, so other than in light, the text on the screen is invisible.
I was desperately hoping for some excellent functionality with the phone, unfortunately this is missing as well. The phonebook, called 'directories', is clumsily arranged and difficult to manage; even entering a simple name requires a large number of key presses, making the task hardly worth the effort. Unless your provider has made provision for the use of the 'services' button (mine hasn't), then this button does absolutely nothing. The settings button does what it says on the metaphorical 'tin', but unless you are a high end user, you would do well to stay away from fiddling with these: you could end up losing your telephone and internet service by an inadvertent key press! In the settings menu you can change the ringtone: all of the two options are unpleasant to the ear.
All in all from a IP phone at this price, I would expect an awful lot more.
Summary: An IP phone that really should deliver more than basic phone services at this price