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We have recently upgrade all of our telephone systems to VOIP.
This phone has sat on my desk now for nearly three months, and i can say its pretty unremarkable. The shell is made out of hard plastic which has proven to be quite durable as it has fallen off my very busy desk a number of times without damage. The phone has many functions which to be honest i don't use much, the inbuilt contacts list is useful and can be quite tricky to master and technically it feels like searching or writing a text message on an old Nokia phone.
The call quality is good with little or no background noise distorting the conversation however i have found the chord that connects the handset to the main phone body doesn't feel particularly long and unless you position yourself near to the handset can be quite disruptive having to lean over your work to make a phone call.
The handsfree option on this particular handset works well and seems to pickup my voice within half a meter radius of the microphone however i have had comments that if i do not place myself within the necessary distance the microphone appears to fail on occasions.
There are a few downsides to the handset that i have noticed which are worth noting.
This phone is VOIP which means that the phone will not work without a power supply.
The phone itself also doesn't support the main calling functions such as call waiting however as as this is a network phone depending on the IT network some call functions will work for example Caller id
I have found the phones volume to be quite adequate in fact I have on a number of occasions needed to turn the volume down.
In conclusion this phone works very well and as a desk work phone performs without issue.
I would recommend this handset to anyone wishing to upgrade to VOIP