Better phones are available! (Siemens OpenStage 40)

Member Name: Royalflush500

Product:	Siemens OpenStage 40
Date:	13/05/09 (64 review reads)
Rating:

Advantages: It looks nice

Disadvantages: It doesn't work so well

Recently we had these phones installed at work, they decided as a cost-cutting measure to switch to VOIP phones, replacing a phone system that worked effectively without any fuss...

...This handset who people in my office nickname 'The Star Trek Phone', although it looks good, has caused nothing but problems since its installation. The interface is confusing to control, with ambiguous on-screen instructions, phone calls routinely are cut off part way through a call, or even worse my phone chooses not to ring and directs callers straight through to voicemail after an engaged tone.

The siemens phones were even installed by siemens (they should know how to handle their own product), but they are still causing constant problems both for myself and for my colleagues. Couple this with the phone's shared use of the broadband connection slowing down the general running of my workstation, it has unfortunately not been a welcome addition to my working day.

I have to say however, that I have used VOIP phones in the past in other offices, and they were a dream to use, I just feel this handset is an inferior offering on what is an exciting development in modern telecommunication, and careful consideration should be made before purchasing it for your office or business.

Summary: whilst VOIP phones are a good thing, this handset doesn't cut the mustard.