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5 Reviews

Brand: Hotpoint

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    5 Reviews
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      07.03.2011 22:04
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      Not fit for purpose.

      I needed to buy a washer/dryer and wanted a good reliable manufacturer rather than the cheapest I could find. I plumped for Hotpoint as a recognisable brand for washing machines. The WD440 had a spin of 1400 with a load capacity of 5kg (large) for washing and 4kg for most effective drying. The machine was selling in Currys and Comet for £420 (2006), but I managed to find it online for £360 at 365 electrical.

      The machine was easy to use. Put the washing in the drum and the powder/fabric conditioner in the drawer, set the dial to the wash programme and off it went. You could also set the machine to dry straight after for a set amount of time. I found this to be useless because it would only dry properly if you put in half the load so you needed to split the washing.

      After having this machine for only 6 weeks it started to make a horrendous noise and began shaking the house so much that 2 glasses vibrated off the top of my work surface and smashed on the floor. I called out the engineer.
      Whilst the engineer was repairing the machine I complained that I had bought a Hotpoint machine because I thought it was a good reliable make. He informed me that Indesit had taken over both Hotpoint and Zanussi and the machines were all now Indesit quality and parts, but with different frontages - he also said that this probably wouldn't be the last time a saw him! He wasn't wrong there. In the first year I had to call out an engineer 6 times. After this I just started to put up with the things that keep going wrong.
      When you clean the machine the writing on the front washes off - so make sure you keep the instructions to know what all the buttons do. I have to put detergent straight into the drum because the powder drawer always leaves loads of powder and water in it. The buttons that select extra heat, time save and crease resist have always been dodgy - I had the whole panel replaced under warranty, but the replacement buttons all got stuck too. I still have the machine 4 years on because we don't have the funds to replace it. The dryer no longer works, the on/off button light doesn't light anymore so you don't know if the thing is on or not. Sometimes I have to rewash things because it clearly has stopped through the middle of a wash cycle for no apparent reason. All in all this machine is a disaster. I will never buy Hotpoint again (or Indesit, or Zanussi) seeing as they are one of the same. Prior to this I had the cheapest washine machine I could buy - a Candy - and that lasted over 10 years without any problems at all. In times when we are all encourage to reuse and recycle, washing machines should be built to last, not throw away and get another after a year or two.

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        20.07.2010 13:15
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        never again

        I purchased the Hotpoint WD440G about 5 years ago, when moving into my first house. The kitchen in the house is very small, and there is only room for 2 large electrical appliances. With this in mind, we decided to do without a dishwasher, pop a small freezer into the garage, and use the 2 spaces in the kitchen for a fridge, and a washer / dryer combo (all in one unit).

        After scouting around in a few electrical retailers, we spotted the Hotpoint WD440G, and it was reduced slightly to £349, and so decided to give it a go........What a mistake to make!!

        My dad helped me to install the machine, which took us about 1 hour, and after a quick look at the operating instructions it was up and running, and everything seemed fine.

        The machine came with a 12 month warranty, and was available in both silver and white (not that the colour has anything to do with the problems we have had with this washer / dryer!).

        For the first 12 months everything was fine - the dryer was awfully slow, usually taking at least 2 hours, and very often after 2 hours, the clothing would still feel damp, and so would need a further 30 or sometimes even 60 minutes! This was not ideal to say the least, but was something that we just had to get used to. The washer its self was always ok, and simple to use (even for a bloke).

        There are 3 simple dials on the front of the machine, one for selecting the wash / drying programme letter, one to set the drying time, and one to set the washing temperature. Also a couple of option buttons are located on the machine, and an On / Off button.
        There are a few progress lights a situated along the top front face of the machine to inform you off the cycle type, and progress of the load, and to let you know if the door is locked or not.

        The dispenser draw is situated at the top left hand side of the machine, and just next to this is a printed list of each of the wash / dry cycles, with a Letter next to each one to allow you to turn the afore mentioned dial to the correct letter to set the machine running on the required cycle - for example:

        B = 95 degree cotton and linen wash 2hour cycle

        K = 30 degree fast wash - 30 minute cycle

        These cycle programmes range from A to M, and offer a good selection.


        * My Experience with the Hotpoint WD440G *

        Apart from the extremely long drying times on the dryer, the machine had performed well for the first 12 months, but as soon as the warranty ran out, as if by magic, the problems started.

        First of all the dryer stopped draining water, and so never dried any clothing, as the water had no-where to escape to. I called up Hotpoint just to check that the warranty had indeed run out, which it had, but they offered me a chance to join up to their repair plan, which did seem very good, and so I joined.
        It was just £7 a month, and covered us for all parts and labour, and a replacement machine if it was un-repairable. I have to say that this repair plan has got us through at least 8 call outs over the last few years, and so I'm very glad that I joined it, or this washer/dryer would have cost me a small fortune!!
        The main problems are always linked to the dryer, such as the heating element has gone about 3 times, and a filter on the heating coil has blocked.

        Overall I would not recommend anyone buying this washer / dryer!! Having had a lot of conversations about our machine with friends and family it appears that the washer / dryer combo machines are really unreliable in general, but a lot of people have no option but to buy the combo machines due to a lack of space. The cover plan offered by Hotpoint is very good, and the engineers seem to know their stuff, but this is not really a good enough reason to splash out your hard earned cash on something that is very unreliable to say the least.

        One to avoid!

        Thanks for reading

        © L500589 2010

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          15.02.2010 17:49
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          Utter piece of garbage

          This sad piece of equipment was meant to be an improvement on a rock at the riverside was it? First broke down after 11 months - at which time I took out the extended warranty. In the past two months I have had them out about four times - right now I am waiting, my kitchen is flooded yet again, and the cabinets are coming apart from water damage. I have to admit, putting in a lint trap in an accessible place might have been a better design idea - but this way it keeps engineers in work I suppose. First time it flooded, I was asked if I washed blankets as they clog the filter - so we even packed away our jumpers and got fleeces. Three repairmen have told me I got a crock and should take it down to the tip (thats INDESIT repairmen). I have ben accused of being an abuser of machines - although my 1986 car still runs - and that as an abuser I would not get any more call outs - that from the engineer - many e-mails later, I was told that was a crock too. That particular chap I have advised them not to send again, as I am low on oestrogen, and although I have no shotgun, there is a big lump of wood in the garden. What sort of person calling in thinks they are the only one this problem has happened to. Perhaps the two year life expectancy should be a selling point. Either that or 'You'll never be lonely with an indesit wd440, you will always be expecting the next repair chap to visit. I am afraid on the charts I would have given no stars, but cant. If you are thinking of buying one, run for the hills, keep on running and dont look back. You would be better off either beating your laundry on a rock at the side of a river - or beating your own head against said rock until you lose consciousness and the urge to buy one passes

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          29.12.2008 23:36
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          I would never by another Hotpoint through choice based on this machine

          Was restricted in models of washer/dryer to buy thanks to our genius of a kitchen installer who built a slightly too narrow recess for the machine to go in. The WD440G is a couple of cm narrower than what would seem to be the "standard" machine, so the choice was made. Initial thoughts were quite reasonable, I`m no expert in washing clothes mind, but it semed to do what it should, dirty clothes in, clean, dry clothes out. Then the trouble started; luckily i broke one of my main rules and took out an extended warranty on this, we are now up to 15 engineer visits (the record being 3 in a month), each time the pcb is replaced, along with a variety of other parts. I am also on 1st name terms with the service engineer. Problems have been many and varied, from it just not working with a variety of flashing red "error codes" on the front, the dryer giving up, grating/rattling noises etc. Utterly abysmal machine. They have just agreed to write it off and replace it, although with another Hotpoint :( Hopefully the next one will be better.

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            24.04.2007 16:23
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            Good purchase that I am pleased with and would recommend to anyone

            Hotpoint WD440G Washer Dryer


            Because of space limitations in our utility room it is essential for us to have a washer dryer. I spent a couple of weeks researching current models (march 2007) by going into stores and looking online at reviews and what was available. Falling within our budget the Hotpoint WD440G (in silver) matched most closely with our needs.

            There is always a trade off between the washers performance and its ability to dry when a washer dryer is purchased but having had this item for over a month I am pleased overall with it.

            Washing wise (A energy rated) It is excellent. It has a couple of quick was cycles which are useful as well as a wide number of different settings suitable for pretty much anything you might want to throw its way.

            The machine states that it will handle 5kg of laundry for washing, as well as 5kg of laundry for drying. This does not mean however that you can put a full load of 5kg in and then get that 5kg of washing dried - due to the weight increase you have to take into account when laundry is wet, you’ll need to split your load roughly into halves to get them dried efficiently.

            The quality of drying is not bad (B energy rated), although it does take that bit longer than a stand-alone tumble dryer. I try to dry clothes outside or on radiators whenever possible though and only tend to use a tumble dryer on warm wet days.

            The washer dryer is very easy to use, (I don’t do reading manuals) and the lights on the front help by indicating where the machine is in its cycle. I’ve had no problems and no real complaints, the only thing I have found that after drying a kingsize duvet cover and four pillowcase, when I opened the door, it was exceedingly and burnt my hand so take care (more down to me being dozy rather than a flaw with the actual machine though!).

            If you rely heavily on a tumble dryer (i.e. several times a week) then I would suggest that spending a bit more might get you faster drying times, however, I am very happy overall with my purchase and have no qualms in recommending it.

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        • Product Details

          Front Load Drum All-in-One Washer / Dryer, Efficiency: BA, 13.23 lb / load, Colors: White / Short name: Hotpoint WD440G