Product Type: Hotpoint Hotpoint Washer Dryer
Newest Review: ... the engineer was repairing the machine I complained that I had bought a Hotpoint machine because I thought it was a good reliable ma... more
Keep the repair guys busy!
Member Name: l500589
Date: 20/07/10, updated on 27/06/12 (293 review reads)
Advantages: simple to use
Disadvantages: It is always broken
I purchased the Hotpoint WD440G about 5 years ago, when moving into my first house. The kitchen in the house is very small, and there is only room for 2 large electrical appliances. With this in mind, we decided to do without a dishwasher, pop a small freezer into the garage, and use the 2 spaces in the kitchen for a fridge, and a washer / dryer combo (all in one unit).
After scouting around in a few electrical retailers, we spotted the Hotpoint WD440G, and it was reduced slightly to £349, and so decided to give it a go........What a mistake to make!!
My dad helped me to install the machine, which took us about 1 hour, and after a quick look at the operating instructions it was up and running, and everything seemed fine.
The machine came with a 12 month warranty, and was available in both silver and white (not that the colour has anything to do with the problems we have had with this washer / dryer!).
For the first 12 months everything was fine - the dryer was awfully slow, usually taking at least 2 hours, and very often after 2 hours, the clothing would still feel damp, and so would need a further 30 or sometimes even 60 minutes! This was not ideal to say the least, but was something that we just had to get used to. The washer its self was always ok, and simple to use (even for a bloke).
There are 3 simple dials on the front of the machine, one for selecting the wash / drying programme letter, one to set the drying time, and one to set the washing temperature. Also a couple of option buttons are located on the machine, and an On / Off button.
There are a few progress lights a situated along the top front face of the machine to inform you off the cycle type, and progress of the load, and to let you know if the door is locked or not.
The dispenser draw is situated at the top left hand side of the machine, and just next to this is a printed list of each of the wash / dry cycles, with a Letter next to each one to allow you to turn the afore mentioned dial to the correct letter to set the machine running on the required cycle - for example:
B = 95 degree cotton and linen wash 2hour cycle
K = 30 degree fast wash - 30 minute cycle
These cycle programmes range from A to M, and offer a good selection.
* My Experience with the Hotpoint WD440G *
Apart from the extremely long drying times on the dryer, the machine had performed well for the first 12 months, but as soon as the warranty ran out, as if by magic, the problems started.
First of all the dryer stopped draining water, and so never dried any clothing, as the water had no-where to escape to. I called up Hotpoint just to check that the warranty had indeed run out, which it had, but they offered me a chance to join up to their repair plan, which did seem very good, and so I joined.
It was just £7 a month, and covered us for all parts and labour, and a replacement machine if it was un-repairable. I have to say that this repair plan has got us through at least 8 call outs over the last few years, and so I'm very glad that I joined it, or this washer/dryer would have cost me a small fortune!!
The main problems are always linked to the dryer, such as the heating element has gone about 3 times, and a filter on the heating coil has blocked.
Overall I would not recommend anyone buying this washer / dryer!! Having had a lot of conversations about our machine with friends and family it appears that the washer / dryer combo machines are really unreliable in general, but a lot of people have no option but to buy the combo machines due to a lack of space. The cover plan offered by Hotpoint is very good, and the engineers seem to know their stuff, but this is not really a good enough reason to splash out your hard earned cash on something that is very unreliable to say the least.
One to avoid!
Thanks for reading
© L500589 2010
Summary: never again