Product Type: Dyson washing machines
Newest Review: ... come down, and £740 is a fairly good price for the base model. Also, at participating stores, the Dyson CR01 comes with a manufacturer... more
Don't waste your money!
Member Name: KatieCrumb
Date: 04/09/03, updated on 04/09/03 (1082 review reads)
Advantages: big load
Disadvantages: breaks down continually, service poor, long washing time
I bought my Dyson washing machine last year and since then I have had a new washing machine from them because the first one arrived with a drum that was too small for the machine. This resulted in socks being 'eaten' by the machine.
The service I received from Dyson was not great. I reported the problem and it took months to be sorted out. When I got the new machine, the soap dispenser was broken. The engineer came out and looked at it and said he would be back in 2 day's time (March 2003). It took 3 months to get him back (July 2003)! Every time I used the machine it leaked through the dispenser.
Before getting a new machine in March 2003, I had several problems with the old one, such as not filling, not emptying and taking up to six hours to do a wash!
The machine now has a fault that has stopped it working all together. An engineer has to come out and, suprise, surpise, it is going to take another 3 days. (I called on Wednesday and someone should be with me on Friday!)
I also don't find that the clothes are washed any better than in my old machine and it is no quicker. The only positive that I can state is that I can get a bigger load into the machine. But that is not worth £1,000!
If you do need assistance when your machine goes wrong Penny at Dyson is great!
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